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York Hills Centre for Children, Youth and Families logo

Manager of Clinical Services, Mental Health, Social Worker/ Psychotherapist

Hybrid
Richmond Hill, Ontario, Canada
Senior Level
Full-Time

Top Benefits

Group Benefits
EAP
RRSP

About the role

About Us: York Hills is a children and youth mental health agency that offers a wide range of mental health services, supports and partnerships providing meaningful and evidence informed/based treatment to children, and youth, aged 0 to 18 years, and their families. To learn more about us, including our mission, vision and values please visit our website https://www.yorkhills.ca/

Role Description The Manager of Clinical Services is a full-time, hybrid role as a long-term contract (3 years until March 30, 2029) with full benefits (Group benefits, EAP and RRSP) based in Richmond Hill, ON and Aurora, ON with the flexibility to work from home for parts of the schedule. This role oversees the delivery of clinical services, providing leadership, supervision, and support to multidisciplinary mental health teams. Day-to-day responsibilities include coordinating client care, monitoring service quality, and ensuring adherence to best practices and regulatory standards. The Manager participates in case consultations, supports program development, and contributes to continuous improvement initiatives. The role also involves training and mentoring staff, collaborating with internal and external partners, and using data to inform clinical decisions and resource planning.

Reporting to the Director of Intensive Services, the Manager of Clinical Services, is responsible for providing leadership and direction for clinical services, strategies, planning, design, implementation, delivery, and assessment of assigned services. This portfolio includes oversight of the following programs: Child, youth and family therapy in the Live-In Treatment Program. Supporting staff with formulation assessments, treatment plans, and counseling using a range of evidence-based and informed practices, and provision of psychoeducation as needed. Transitions program, supporting staff with planning, coordinating, and the implementation of transition services for children and youth who are moving from intensive services back to their home school, community services, or other appropriate placements. STEP Program planning, coordinating, and oversight in collaboration with the local school boards. Intake for the Day Treatment Program.

Qualifications

Strong clinical services leadership experience, including oversight of multidisciplinary teams and complex client care. Completion of a post-secondary degree in Social Work, Psychology, Counselling and/or a combination of education and experience. Membership in a relevant professional regulatory body such as the Ontario College of Social Workers and Social Service Workers or College of Registered Psychotherapists of Ontario. Minimum of five (5) years of related experience. In depth practical and technical knowledge. Minimum of three (3) years of staff supervisory experience. Experience utilizing various modalities of psychotherapy and counselling. Strong knowledge of evidence-based and evidence-informed treatment modalities, including but not limited to: Cognitive Behavioural Therapy, Solution Focused Brief Therapy, Emotion Focused Family Therapy, Trauma-Informed and Attachment-Based Therapy. Experience working with children and youth living with depression, anxiety, strained social relationships, eating disorders, self-harm behaviour, trauma, psychiatric diagnoses, learning disabilities, and difficult family dynamics. Knowledge of child and youth development, family systems and neurobiology, including community and agency programs and services to support the transition of age youth and adults. Deep knowledge of mental health practices for children, youth, and families, including assessment, intervention, and crisis support. Experience in treatment settings, with an understanding of community-based services, quality standards, and inter-agency collaboration. Proven ability to provide training, coaching, and clinical supervision to staff in a structured and supportive manner. Excellent communication, conflict resolution, and interpersonal skills, with a commitment to equity, diversity, and inclusion. Strong organizational and analytical abilities, including comfort with documentation, reporting, and use of electronic health records. Ability to work effectively in a hybrid environment, balancing on-site responsibilities in Richmond Hill, ON with remote work as appropriate. A willingness to work flexible hours, including evenings, weekend work and on-call support on a rotational schedule. Valid driver’s license and access to reliable vehicle clear driver’s abstract, letter of experience from insurance company, including proof of automobile insurance. Must possess a satisfactory Vulnerable Sector Police Record Check.

Salary Range: $86,645 - $91,922/ year.

HOW TO APPLY

York Hills is strongly committed to a workforce that reflects the diversity of the populations we serve. We encourage applications from all qualified individuals, including applicants from all cultures, racialized communities, abilities, diverse sexual and gender identities and others who may contribute to the further diversification of ideas.

York Hills is committed to building a diverse, inclusive, accessible and respectful workplace. We believe in cultivating a selection process and employment environment without discrimination or harassment, that is inclusive and barrier free.

York Hills is an Equal Opportunity Employer and in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, should you require a code-protected accommodation, through any stage of the recruitment and selection process, please contact Human Resources.

Artificial Intelligence (AI) may be used in the applicant screening process by our applicant tracking system (ATS) based on job-related criteria. Our recruitment team reviews all applications and decides which candidates will move forward in our process.

We encourage you to reflect upon the diversity you would bring to this role within your application.

Please submit your cover letter and resume to our online portal by July 26, 2026, at 11:59 pm. This role remains open until filled. We thank all applicants for their interest. However, only those under consideration will be contacted. Please see the full job posting on our website https://www.yorkhills.ca/.

About York Hills Centre for Children, Youth and Families

Non-profit Organizations

York Hills offers a range of mental health services to children from birth to age 18 and their families.

York Hills has expertise in treating the social, emotional and behavioural challenges of children, youth and their families. As an agency we are committed to providing high quality practices of care that have been proven to show positive outcomes.

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