Description Project Manager, Kitchener Indoor Recreation Facility (Community Services)

(Full-Time Temporary for approximately 12 months)

Job S tatus: Temporary Full-Time

Pay & Grade: $ 83,997 to $ 104,997 Annually Grade/Band : 9

Hours of Work : 35 Hours per week

Initial location: Kitchener City Hall

Posting period: August 26, 2025 to September 3, 2025 ( at 6:00pm)

Overview We’re building something extraordinary for our community and beyond - the Kitchener Indoor Recreation Complex, a state-of-the-art destination for sport, fitness, and community connection.

Opening summer 2026, this $174-million, all-season, multi-use recreation complex is being designed to meet the diverse needs of the community with a premier lineup of amenities: a large aquatics centre with two stainless steel pools, a FIFA-sized indoor turf field (divisible into four), a versatile quad gymnasium, an indoor walking track, two dedicated cricket practice nets, and four multi-purpose rooms for community programs and events.

Committed to responding to the community’s rapidly growing needs for diverse recreation options, the Kitchener Indoor Recreation Complex is expected to attract over 500,000 people in the first year . Through hosting provincial and national tournaments, welcom ing high-performance athletes from our community and from across Ontario , and generat ing significant tourism dollars , Kitchener will be positioned as a premier destination for sport and recreation.

Designed to be one of Canada’s greenest and most energy-efficient recreation centres , it will feature advanced geothermal heating and cooling and the largest solar array ever installed by the City, taking our environmental commitment to the next level. It will also be the first net-zero carbon and most accessible sports facility the City has ever built.

You Might Be Interested In This Role If

• You’re a skilled project manager with:

• experience ensuring the needs and priorities of the community are heard and met

• a background in sports and recreation, particularly from the perspective of operations and facilities management

• demonstrated success in bringing alignment to a set of project outcomes where a broad range of perspectives are presented

Responsibilities

• Provides expert project management skills to lead the development of major projects and strategies related to the operations and opening of the Kitchener Indoor Recreation Facility (KIRC). Examples of projects/strategies may include, but are not limited to: the coordination and development of standard operating procedures for the facility, the creation and implementation of a technology strategy focused on customer experience, detailed workback plans in preparation for the facility opening, and the development of a variety of RFPs/tenders to engage external vendors or consultants to support the operations of the facility.
• Develops, tracks and manages project charters, including budgets, scope and timelines.
• Provides regular updates against approved project milestones, and makes recommendations when changes are required to stay on time and on budget
• Establishes and manages a regular cycle of project committee meetings, ensuring necessary documents and information are developed and shared with members in advance of meeting to facilitate productive meetings.
• Builds and maintains strong relationships with staff across a diversity of departments and divisions to gather requirements, input and feedback while developing strategies related to the operations of the KIRC facility
• Engages and maintains positive working relationships with external stakeholders and consultants where needed
• Conducts research on industry best practices related to operational and programming strategies for large-scale multi-sport facilities
• Writes staff reports, caucus reports and presentations related to the operations and opening of the facility for City Council as directed
• Supports the execution of projects being led by the Project Manager of Customer Experience within the Community Services Department. Performs other related duties as assigned.
• Performs other duties as assigned

Requirements

• 3-year degree/diploma
• Minimum 4 years’ experience managing complex projects.
• Demonstrated ability to design and execute a project plan that collaboratively engages a wide variety of stakeholders while ensuring project timelines are met.
• Demonstrated ability to work with and maintain relationships with external stakeholders and consultants
• An understanding of municipal facility rental practices and revenue generating strategies
• Negotiation and conflict resolution skills.
• Planning, organization, and time management skills.
• Ability to track and manage project milestones and timelines and provide regular progress reports.
• Ability to interact professionally and diplomatically with a diverse group of stakeholders.
• Superior written, oral and presentation communication skills.
• Skill in the use of a personal computer using software packages such as Microsoft Office, Excel, Outlook, Teams, SharePoint.
• Reliable with a good attitude and employment record.

Department/ Division : Community Services , Office of the GM, Community Services

Group: CUPE 791

Competition Number : 2025 - 314

Job Code: 1523

Number of positions : 1

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