About Red Deer Resort & Casino

Red Deer Resort & Casino is home to one of Central Alberta’s largest hospitality destinations. Featuring a hotel, conference centre, restaurants, and a full-service casino, we serve thousands of guests each month. Our team is committed to delivering exceptional experiences while fostering a workplace built on professionalism, accountability, and respect.

A****bout the Role

The Senior HR Business Partner is the on-site HR leader for Red Deer Resort & Casino. Reporting to the VP, Human Resources, this role provides both strategic partnership and hands-on support across all departments. You will lead the on-site HR team, guide leaders through people-related decisions, oversee employee relations, and ensure consistent, compliant HR practices across the property.

You’ll play a key role in strengthening culture, improving accountability, and supporting leaders and employees through strong, reliable, and professional HR service.

Key Responsibilities

• Partner with the General Manager and leadership team to support workforce planning, staffing needs, and organizational culture.

• Lead employee relations, including investigations, corrective action, conflict resolution, and performance management.

• Oversee recruitment for leadership and high-impact roles across the resort and casino.

• Provide coaching, guidance, and support to managers on people issues and leadership expectations.

• Lead and mentor the HR Advisor and HR Coordinator to ensure consistent HR service.

• Ensure compliance with Alberta Employment Standards, AGLC regulations, OH&S requirements, and internal policies.

• Support HR program rollout from the VP, HR, including performance management, policy updates, training, and engagement initiatives.

• Prepare and analyze HR metrics to support decision-making.

• Identify opportunities to improve HR processes, clarity, and consistency across departments.

What Success Looks Like

• Leaders feel supported, informed, and guided in people decisions.

• HR operations are consistent, compliant, and aligned with policy and legislation.

• Employee relations matters are resolved promptly, professionally, and thoroughly.

• HR Advisor and Coordinator demonstrate confidence, accuracy, and growth.

• Culture, communication, and accountability improve across the property.

• HR is trusted as a strategic partner in day-to-day operations and long-term planning.

Qualifications & Experience

• Diploma or degree in Human Resources, Business Administration, or related field.

• 7+ years of progressive HR generalist or HRBP experience.

• Demonstrated expertise in employee relations, investigations, and conflict resolution.

• Strong knowledge of Alberta Employment Standards, OH&S, and HR best practices.

• Experience coaching leaders in a fast-paced environment; hospitality or gaming experience is an asset.

• Proven ability to build trust, maintain confidentiality, and navigate sensitive situations.

• Strong communication, judgment, and problem-solving skills.

• CPHR designation or active candidacy is an asset.

Why Join Us

As the on-site HR leader, you will have a direct impact on employee experience, culture, and operational excellence. You’ll work closely with both local leadership and the VP, HR, gaining visibility, support, and influence across the property.

We offer a dynamic work environment, the opportunity to lead a growing HR team, and the ability to help shape HR practices that support a busy hospitality and gaming operation.