Top Benefits
About the role
General Information
Job Location
- Montreal, QC
- Quebec, QC
- St. Georges, QC
Date Published
27-Feb-2026
Department
Information Technology
Employment Type
Permanent
Working Arrangement
Hybrid, On-Site
Role Type
Full-Time
Job Description
Ready to build your career? We want to hear from you.
The ServiceNow Product Owner is responsible for the governance, vision, and evolution of the ServiceNow platform within the organization.
They oversee all currently deployed modules (AppEngine, EAM‑FSM, ITSM, ITOM – SAM & Discovery, etc.), ensuring functional coherence, business value, and strategic alignment.
They serve as the central point of contact between the business teams (logistics, HR, procurement, IT) and the technical teams.
What you will do
Vision & Strategy
-
Define and maintain the overall vision for the ServiceNow platform
-
Develop a coherent multi‑module roadmap
-
Identify opportunities for optimization and automation
Product Management
-
Maintain and prioritize the global backlog
-
Write user stories and acceptance criteria
-
Manage prioritization across different units (IT, Logistics, Asset, Operations)
Governance & Integration
-
Ensure coherence between AppEngine, LogisticsNow, and standard modules
-
Oversee integrations (Discovery, SAM, EAM‑FSM, ITSM)
-
Ensure data quality and security
ITSM Project
-
Lead the ITSM deployment
-
Ensure adoption of ITIL processes
-
Define KPIs and performance indicators
Collaboration
-
Work with enterprise architects, governance teams, and the PMO
-
Collaborate with Dev & Admin teams
-
Act as the main point of contact for external partners when applicable
This role could be for you if you have
Experience
-
5+ years in product management or a similar role
-
Significant experience with ServiceNow (multi‑module)
-
Strongly preferred: experience implementing ITSM
-
Experience in Agile management
-
Experience working in a matrixed environment
Skills
- Strategic platform vision
Excellent understanding of CMDB & asset management
-
Ability to manage complex, multi‑stakeholder environments
-
Business‑value‑oriented mindset
-
Strong cross‑functional leadership
Ideal Profile
-
Able to manage an already mature platform
-
Comfortable in a hybrid environment (internal tools + ServiceNow modules)
-
Understanding of logistics & asset management challenges
-
Product‑oriented mindset—not just project management
Benefits
-
RRSP with up to 5% employer matching
-
Hybrid work model for corporate roles
-
Employee stock ownership program
-
Career growth through real development opportunities
-
Transit pass reimbursement — get to work for free
-
Minimum 4 weeks of vacation from day one
For the past six years, we've proudly held the distinction of being one of Canada's Top 100 Employers.
Pomerleau is a national leader in construction, delivering major projects across Canada. We believe in creating a workplace where people feel respected, supported, and empowered to grow. Our culture is built on collaboration, trust, and a shared commitment to doing great work. If this speaks to you, apply for this role or connect with one of our recruiters to learn how we can support you throughout the process.
About Pomerleau
Pomerleau, whose revenues exceeded $4.8 billion in 2023, is one of the largest construction companies in Canada. It specializes in building, infrastructure, and civil engineering sectors, undertaking major projects through alternative delivery methods. Equipped with a research and development laboratory, Pomerleau integrates innovations into more than 80% of its projects and works sustainably to build the living environments of tomorrow. It is a family-owned company with human values, recognized as one of the 100 best employers in Canada. As a talent incubator and a trainer for the next generation, we encourage the development and growth of all our team members.
Top Benefits
About the role
General Information
Job Location
- Montreal, QC
- Quebec, QC
- St. Georges, QC
Date Published
27-Feb-2026
Department
Information Technology
Employment Type
Permanent
Working Arrangement
Hybrid, On-Site
Role Type
Full-Time
Job Description
Ready to build your career? We want to hear from you.
The ServiceNow Product Owner is responsible for the governance, vision, and evolution of the ServiceNow platform within the organization.
They oversee all currently deployed modules (AppEngine, EAM‑FSM, ITSM, ITOM – SAM & Discovery, etc.), ensuring functional coherence, business value, and strategic alignment.
They serve as the central point of contact between the business teams (logistics, HR, procurement, IT) and the technical teams.
What you will do
Vision & Strategy
-
Define and maintain the overall vision for the ServiceNow platform
-
Develop a coherent multi‑module roadmap
-
Identify opportunities for optimization and automation
Product Management
-
Maintain and prioritize the global backlog
-
Write user stories and acceptance criteria
-
Manage prioritization across different units (IT, Logistics, Asset, Operations)
Governance & Integration
-
Ensure coherence between AppEngine, LogisticsNow, and standard modules
-
Oversee integrations (Discovery, SAM, EAM‑FSM, ITSM)
-
Ensure data quality and security
ITSM Project
-
Lead the ITSM deployment
-
Ensure adoption of ITIL processes
-
Define KPIs and performance indicators
Collaboration
-
Work with enterprise architects, governance teams, and the PMO
-
Collaborate with Dev & Admin teams
-
Act as the main point of contact for external partners when applicable
This role could be for you if you have
Experience
-
5+ years in product management or a similar role
-
Significant experience with ServiceNow (multi‑module)
-
Strongly preferred: experience implementing ITSM
-
Experience in Agile management
-
Experience working in a matrixed environment
Skills
- Strategic platform vision
Excellent understanding of CMDB & asset management
-
Ability to manage complex, multi‑stakeholder environments
-
Business‑value‑oriented mindset
-
Strong cross‑functional leadership
Ideal Profile
-
Able to manage an already mature platform
-
Comfortable in a hybrid environment (internal tools + ServiceNow modules)
-
Understanding of logistics & asset management challenges
-
Product‑oriented mindset—not just project management
Benefits
-
RRSP with up to 5% employer matching
-
Hybrid work model for corporate roles
-
Employee stock ownership program
-
Career growth through real development opportunities
-
Transit pass reimbursement — get to work for free
-
Minimum 4 weeks of vacation from day one
For the past six years, we've proudly held the distinction of being one of Canada's Top 100 Employers.
Pomerleau is a national leader in construction, delivering major projects across Canada. We believe in creating a workplace where people feel respected, supported, and empowered to grow. Our culture is built on collaboration, trust, and a shared commitment to doing great work. If this speaks to you, apply for this role or connect with one of our recruiters to learn how we can support you throughout the process.
About Pomerleau
Pomerleau, whose revenues exceeded $4.8 billion in 2023, is one of the largest construction companies in Canada. It specializes in building, infrastructure, and civil engineering sectors, undertaking major projects through alternative delivery methods. Equipped with a research and development laboratory, Pomerleau integrates innovations into more than 80% of its projects and works sustainably to build the living environments of tomorrow. It is a family-owned company with human values, recognized as one of the 100 best employers in Canada. As a talent incubator and a trainer for the next generation, we encourage the development and growth of all our team members.