Underwriting assistant

Winner of the Best Customer Service Award 2023 in its Marine division and Digital Innovator of the Year 2022, APRIL Canada is a wholesale broker specializing in property and casualty insurance. We distribute our solutions to a network of 4,000 partner brokers (B2B) through innovative and tailored products. We offer a wide range of insurance solutions for individuals and businesses, with flexible, competitive products perfectly suited to policyholders’ specific needs.
As part of the APRIL Group based in France, APRIL Canada currently employs 100 people across its offices in Brossard and Toronto. The group, which operates internationally with more than 2,700 employees, stands out for its expertise in managing complex risks, particularly in niche segments requiring a high level of specialization. We are currently looking for an Underwriting Assistant. Your role will involve performing various tasks in support of underwriters.

Your mission in a few words:

• Assist underwriters with policy endorsements, renewals, and new business processing
• Communicate with brokers via email and phone to provide timely updates and support
• Prepare, issue, and process insurance policies and billing documentation
• Perform administrative and clerical tasks to support underwriting operations
• Build and maintain strong relationships with broker partners

Qualifications & personality we are looking for:

• 1–2 years of experience in insurance, underwriting support, or a related administrative role
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Professional, positive, and client-focused attitude
• Ability to work effectively in a fast-paced environment and manage multiple priorities
• Team-oriented with the ability to adapt to change
• Strong computer skills, including Microsoft Office; experience with PolicyWorks is an asset

At APRIL, our values are lived every day; here are the ones that will help you feel at home with us:

• People are at the heart of everything we do. We trust our employees.
• Team spirit is very important. We support and respect one another. One person’s strengths make up for another’s weaknesses. When one of us succeeds, we all succeed.
• Intrapreneurship is strongly encouraged. Roles are shaped around employees.
• We challenge the status quo to go further.
• We have an open-door policy: managers are always available to listen, and collaboration between teams is encouraged.

Working at APRIL is rewarding:

• Recognized as one of the best employers in the insurance sector by Top Insurance Workplace 2022, we offer our employees a wide range of benefits:
• Flexible work schedule (35 hours per week) and remote work opportunities. Work-life balance is at the heart of our model.
• Competitive benefits program, including group insurance, employee assistance program, and telemedicine for employees and their families.
• Savings incentive program (group RRSP with 2.5% employer contribution).
• Profit-sharing program available to all employees starting in their first year.
• Continuous learning opportunities, with employer-sponsored training options.
• Equipment provided both in the office and at home.
• Free parking.
• Competitive salary.
• 3 weeks of vacation starting in the first year, as well as 5 personal days per year, one volunteer day per year, two days off during the Christmas holidays, and one day off for your birthday.