Seasonal
WHAT'S IN IT FOR ME?

• Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.

• Save on meals across resort restaurants and cafés, including Starbucks.

• Receive exclusive discounts at all Blue Mountain-owned retail stores.

• Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources. Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

WAGE- $18.00 Hourly

SEASONAL - FULL TIME (APRIL TO OCTOBER)

WHAT WILL I BE DOING?

The Outside Services Attendant is the first and last touch point that our guests and passholders encounter on their visit to Monterra Golf at Blue Mountain Resort. The purpose of this position is to provide a superior level of positive, friendly, and helpful customer service consistently every day and act as an information resource for guests.

• Greet all guests and passholders upon their arrival to Monterra Golf and on their departure.

• Assist guests and passholders with the unloading/loading of golf bags in/out of their vehicle onto/off our golf carts.

• Setup/load/clean/move golf carts around our staging areas.

• Check receipts/tokens from guests before the guest heads out on course.

• Start groups onto the course, keep track of arrivals, monitor pace of play, and track finishing times.

• Demonstrate proper use of golf cart operating procedures, including GPS, provide instructions for on-course etiquette

• Stock golf carts with pencils, scorecards, name cards and keys.

• Handle minor guest concerns; resolve issues quickly; answer questions from guests and find the answer if you do not know it.

• Organize rental clubs and put them away; wash, refill, organize and park all golf carts for guests.

• Tow carts, document damage to carts in the cart logbook and perform routine cart maintenance.

• Help with the setup and teardown for golf events.

• Sweep the cart staging and bag area to keep it organized and tidy; reset the hitting net and putting green areas.

• Assist the Golf Shop Staff when necessary. Be a team player and work in harmony with all departments of the Golf Operation

WHAT DO WE NEED FROM YOU?

• Must be able to bring a positive and friendly attitude to work every day. You must enjoy working outside in all-weather conditions and be willing to interact with all types of guests and passholders.

• Must hold a valid G2 or G driver's license or equivalent.

• Must work well independently and in a team environment.

• Must be willing to work a flexible schedule with shifts on Days, Nights, Weekends, and Holidays.

• Must be able to lift 30-40 lb. golf bags from a vehicle and load them on a cart on a regular basis.

• Must be able to stand/walk to service customers for extended periods of time.

• Smart Serve certification is highly recommended

• 1-2 years of previous customer service experience is an asset.

• Prior golf experience or golf related knowledge is not required, but it is an asset.

**THIS ADVERTISED POSITION IS FOR A CURRENT OPPORTUNITY**

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.