JUNIOR IT TECHNICIAN
About the role
Location: Sandringham, Johannesburg
Position Type: Fixed term, full-time
Purpose of the Job
To provide IT support to end users by resolving technical issues, maintaining hardware, software and network infrastructure, and ensuring the smooth day-to-day operation of the Company’s IT systems.
Role and Responsibilities
Responding to and closing tickets within the required service level targets. Assist with the ordering of hardware and maintaining minimum stock levels. Provisioning equipment and software for new team members. Building and disassembling PCs and reinstalling Microsoft Windows and Office. Keep up with technology and learn new systems that the Company implements. Networking MFPs. Telephony troubleshooting. Resident and staff Wi-Fi support. Moving IT equipment and using ladders to reach higher placed switches.
Qualifications And Education Requirements
Must have A+ and N+ Certification
Driver’s license and own transport Microsoft Windows knowledge 2 to 3 years’ experience in a similar role MS desktop apps and an understanding of 365 After-hours and weekend work may be required
Preferred Skills
Must be a team player
Excellent communication skills Able to move IT equipment and work on ladders Perform well under pressure Ability to work independently without supervision, with the ability to take initiative Must have good attention to detail Must have a good understanding of hardware Knowledge of networking Problem solving skills Customer service skills Ability to work within a team
About Chevrah Kadisha
We are the oldest Jewish organisation in Johannesburg and the largest Jewish welfare organisation on the African continent. Established in 1888, during Johannesburg's pioneer gold rush years, we have been taking care of the welfare and burial needs of the community ever since.
At the request of community leaders, over the past decade the Chevrah Kadisha has consolidated multiple welfare organisations under its umbrella. This has enabled economies of scale, a professional management infrastructure and a holistic approach to meeting the community’s needs. All support services are managed centrally including fundraising, finance, and operations. This infrastructure enables the General Manager of each of the organisations to focus on caring for the needs of their residents.
Today the Chevrah Kadisha comprises: 4 major Organisations: Sandringam Gardens, home for aged people; Our Parents Home, for aged people; Arcadia Children’s Home & Selwyn Segal, home for physically and intellectually disabled. 9 core services: Financial Assistance; Health Care; Residential; Protected Employment; Education Support; Social; Burial; Bridal & Emergency
Your contributions will make a difference and help us continue our vital work by offering the Chev’s many services to those who need them most, in any situation of hardship in which they may find themselves.
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JUNIOR IT TECHNICIAN
About the role
Location: Sandringham, Johannesburg
Position Type: Fixed term, full-time
Purpose of the Job
To provide IT support to end users by resolving technical issues, maintaining hardware, software and network infrastructure, and ensuring the smooth day-to-day operation of the Company’s IT systems.
Role and Responsibilities
Responding to and closing tickets within the required service level targets. Assist with the ordering of hardware and maintaining minimum stock levels. Provisioning equipment and software for new team members. Building and disassembling PCs and reinstalling Microsoft Windows and Office. Keep up with technology and learn new systems that the Company implements. Networking MFPs. Telephony troubleshooting. Resident and staff Wi-Fi support. Moving IT equipment and using ladders to reach higher placed switches.
Qualifications And Education Requirements
Must have A+ and N+ Certification
Driver’s license and own transport Microsoft Windows knowledge 2 to 3 years’ experience in a similar role MS desktop apps and an understanding of 365 After-hours and weekend work may be required
Preferred Skills
Must be a team player
Excellent communication skills Able to move IT equipment and work on ladders Perform well under pressure Ability to work independently without supervision, with the ability to take initiative Must have good attention to detail Must have a good understanding of hardware Knowledge of networking Problem solving skills Customer service skills Ability to work within a team
About Chevrah Kadisha
We are the oldest Jewish organisation in Johannesburg and the largest Jewish welfare organisation on the African continent. Established in 1888, during Johannesburg's pioneer gold rush years, we have been taking care of the welfare and burial needs of the community ever since.
At the request of community leaders, over the past decade the Chevrah Kadisha has consolidated multiple welfare organisations under its umbrella. This has enabled economies of scale, a professional management infrastructure and a holistic approach to meeting the community’s needs. All support services are managed centrally including fundraising, finance, and operations. This infrastructure enables the General Manager of each of the organisations to focus on caring for the needs of their residents.
Today the Chevrah Kadisha comprises: 4 major Organisations: Sandringam Gardens, home for aged people; Our Parents Home, for aged people; Arcadia Children’s Home & Selwyn Segal, home for physically and intellectually disabled. 9 core services: Financial Assistance; Health Care; Residential; Protected Employment; Education Support; Social; Burial; Bridal & Emergency
Your contributions will make a difference and help us continue our vital work by offering the Chev’s many services to those who need them most, in any situation of hardship in which they may find themselves.