DESCRIPTION

Transforming Financial Operations through Cutting-Edge Technology

We're seeking an innovative technology leader to revolutionize how Amazon manages financial processes using advanced automation and artificial intelligence. In this pivotal role, you'll drive transformative solutions that streamline financial operations across multiple business channels, combining machine learning, data science, and exceptional user experience design.

The Receivables Tech team (part of the Finance Automation org) is passionate about building systems and services that deliver a seamless and transparent experience for Amazon's customers and businesses (AWS, Retail, Devices, Ads, and more). As a Software Development Manager (SDM) on the team, you will lead a team that will continue to raise the bar for our Collections business, owning the user experience for all channels at Amazon. Our goal is to improve the efficiency of our financial analysts while making it easier to collect from our end customers.

As Amazon's financial operations grow exponentially with business expansion, traditional approaches to scaling through human operations are no longer sufficient. Our team is at the forefront of solving this challenge through innovative automation solutions that combine machine learning, data science, and user experience workflows to transform how financial operations work.

Key job responsibilities

• Lead the development of a unified Collections workbench that improves customer experience and financial analyst productivity

• Design and implement full-stack solutions for complex financial technology challenges

• Drive innovation in automation technologies, integrating generative AI and machine learning

• Lead and develop high-performing engineering teams

• Collaborate with product management to define strategic technical roadmaps

A day in the life
Your day will be dynamic and impactful, focusing on developing sophisticated technological solutions that simplify complex financial workflows. You'll collaborate with cross-functional teams, design innovative automation strategies, and lead technical initiatives that fundamentally reshape how financial operations function at a global scale.

About the team
Our Receivables Tech team is a passionate group of technologists dedicated to creating seamless financial experiences. We serve multiple Amazon business channels, including AWS, Retail, Advertising, and beyond. Our mission is to develop intelligent systems that enhance operational efficiency while delivering exceptional customer experiences.

BASIC QUALIFICATIONS

• 8+ years of leading the definition and development of multi tier web services experience
• 7+ years of engineering experience
• 3+ years of engineering team management experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

PREFERRED QUALIFICATIONS

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.