Insurance - Technical Service Representative
Top Benefits
About the role
Are you experienced with insurance company portals, data entry, and processing new business and endorsements? Do you enjoy working in a fast-paced, collaborative environment where accuracy and attention to detail matter?
FSB GROUP LTD. is looking for an experienced Personal Lines Technical Service Representative (TSR) to join our growing team!
What You’ll Do
As a Personal Lines TSR, you’ll play an important role in supporting our Personal Lines team and ensuring client files and policy transactions are processed accurately and efficiently.
Your responsibilities will include
- Working with Power Broker, Compu-Quote, and insurance company portals
- Interpreting MVR and AutoPlus reports
- Updating and maintaining client files in our Broker Management System, Power Broker
- Processing and assisting with new business applications, endorsements, cancellations, and other policy transactions
- Providing technical and administrative support to other members of the Personal Lines team
What We’re Looking For
- Experience working with insurance company portals
- Previous experience in the general insurance industry is an asset
- Knowledge of Power Broker is a strong asset
- Strong data entry skills with excellent attention to detail
- Excellent written and verbal communication skills
- Proficiency in Microsoft Word, Outlook, and Excel
- Ability to work efficiently in a fast-paced, electronic-file environment
- A collaborative attitude and willingness to support the team
Compensation
💰 $42,000–$51,000 annually, based on experience and qualifications.
Why Join FSB GROUP LTD.? We believe in creating a workplace where our team can grow, connect, and enjoy coming to work. We offer:
- Group benefits
- Vacation time
- Paid personal and sick days
- Education reimbursement
- On-site parking
- Business casual dress
- Opportunities for growth within the company
- Company events and social hours
- Opportunities to give back through community fundraisers and charitable initiatives
- A welcoming and supportive company culture
This position is an existing vacancy and is currently open to qualified applicants.
AI Disclosure Statement
We use AI-enabled tools to help screen, assess, and/or select applicants for this role, including skills matching and interview scheduling support. All hiring decisions include human review.
Equal Opportunity Statement
FSB GROUP LTD. is an equal opportunity employer and welcomes applications from all qualified individuals. Applicants selected for an interview will be asked whether specific accommodations are required to support a disability throughout the recruitment process.
Not the right fit? Search for Insurance jobs in Concord, Ontario, Canada
About FSB GROUP LTD.
The FSB corporate culture is about people, relationships and the relationships it has with its employees, the Insurance Companies and above all its clients. We know it takes time to foster a strong relationship and it is something that the FSB team is committed to. We feel it is important to connect to the needs and wants of our clients and offer unique solutions that fit the individual needs of each and every client. We understand that life is about change and by creating that strong foundation we are able to offer a long-term solution to your changing requirements. We are the group you want to be a part of.
Similar Jobs
Insurance - Technical Service Representative
Top Benefits
About the role
Are you experienced with insurance company portals, data entry, and processing new business and endorsements? Do you enjoy working in a fast-paced, collaborative environment where accuracy and attention to detail matter?
FSB GROUP LTD. is looking for an experienced Personal Lines Technical Service Representative (TSR) to join our growing team!
What You’ll Do
As a Personal Lines TSR, you’ll play an important role in supporting our Personal Lines team and ensuring client files and policy transactions are processed accurately and efficiently.
Your responsibilities will include
- Working with Power Broker, Compu-Quote, and insurance company portals
- Interpreting MVR and AutoPlus reports
- Updating and maintaining client files in our Broker Management System, Power Broker
- Processing and assisting with new business applications, endorsements, cancellations, and other policy transactions
- Providing technical and administrative support to other members of the Personal Lines team
What We’re Looking For
- Experience working with insurance company portals
- Previous experience in the general insurance industry is an asset
- Knowledge of Power Broker is a strong asset
- Strong data entry skills with excellent attention to detail
- Excellent written and verbal communication skills
- Proficiency in Microsoft Word, Outlook, and Excel
- Ability to work efficiently in a fast-paced, electronic-file environment
- A collaborative attitude and willingness to support the team
Compensation
💰 $42,000–$51,000 annually, based on experience and qualifications.
Why Join FSB GROUP LTD.? We believe in creating a workplace where our team can grow, connect, and enjoy coming to work. We offer:
- Group benefits
- Vacation time
- Paid personal and sick days
- Education reimbursement
- On-site parking
- Business casual dress
- Opportunities for growth within the company
- Company events and social hours
- Opportunities to give back through community fundraisers and charitable initiatives
- A welcoming and supportive company culture
This position is an existing vacancy and is currently open to qualified applicants.
AI Disclosure Statement
We use AI-enabled tools to help screen, assess, and/or select applicants for this role, including skills matching and interview scheduling support. All hiring decisions include human review.
Equal Opportunity Statement
FSB GROUP LTD. is an equal opportunity employer and welcomes applications from all qualified individuals. Applicants selected for an interview will be asked whether specific accommodations are required to support a disability throughout the recruitment process.
Not the right fit? Search for Insurance jobs in Concord, Ontario, Canada
About FSB GROUP LTD.
The FSB corporate culture is about people, relationships and the relationships it has with its employees, the Insurance Companies and above all its clients. We know it takes time to foster a strong relationship and it is something that the FSB team is committed to. We feel it is important to connect to the needs and wants of our clients and offer unique solutions that fit the individual needs of each and every client. We understand that life is about change and by creating that strong foundation we are able to offer a long-term solution to your changing requirements. We are the group you want to be a part of.