About the role
Job Opportunity
EventCaptain
REPORTS TO: Event Manager / Event Coordinator
ROLE: Assistant to Event Manager and Event Coordinator, third in command in the department, to create memorable experiences with attentive service, product knowledge, fun and passion. Acts as shift leader with clients and staff.
MEASUREMENT:
- Attitude
- Ability to give guests a fantastic and memorable experience
- Knowledge of standards
- Ability to coach standards in a positive manner
- Teamwork
- Ability to bring passion, creativity, and a desire to have fun to work
- Is fully trained on the Event Manager’s role and responsibilities
- Able to take on the Event Manager’s role due to illness or vacation
- Understands and practices all booking procedures
- Fully understands and follows all sales procedures
CHARACTER:
- Outgoing, positive and upbeat
- Pleasant and accommodating, willing to go the extra mile
- Sincere desire to please
- Friendly, enthusiastic, and engaging personality
- Understands sense of urgency and is able to maintain momentum
- Strong work ethic with flexible availability
- Calm and organized demeanour – even under high-pressure situations
- High level of self-confidence
- Believes work can be fun
- Team oriented
- Outstanding, proactive guest service skills
- Great Leadership Skills
COMPETENCIES:
- Attention to detail
- Professional presentation and appearance standards
- Remains calm under pressure
- Organization and planning
- Understanding of AV technology
- Excellent communication (both verbal and written) and interpersonal skills
- Good physical condition, as this position requires constant walking, standing, bending, and lifting
RENUMERATION
- Hourly wage
- Shares in event gratuities
We believe that by taking care of our team members, we create a positive atmosphere that benefits both our employees and our guests. We support the well-being and growth of team members in all aspects of their lives, in and outside of work, which is why we are committed to providing industry-leading benefits and unmatched hospitality and travel perks.
Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
About Sandman Hotel Group
Be part of Canada's most successful hospitality story with Sandman Hotel Group. Motivated by his family's long-time legacy of taking care of people, our founder Bob Gaglardi opened the first Sandman Inn in 1967 in Smithers, BC, with a vision to build hotels where families could come together and enjoy the best in customer service. Today, our portfolio of hotels includes three tiers: Economy, Select and Premium, with 57 destinations in Canada, three in the United Kingdom, and one in the United States (Plano, Texas). And, we’re always looking to expand our great services to other places cities we want to call home.
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Prenez votre place dans l'histoire de l'hôtellerie la plus réussie au Canada, avec le Groupe hôtelier Sandman. Motivé par une tradition familiale de longue date axée sur le soin des autres, notre fondateur Bob Gaglardi a ouvert le premier Sandman Inn en 1967 à Smithers, (C.-B.), avec la vision de construire des hôtels où les familles pourraient se réunir et profiter du meilleur service client. Aujourd'hui, notre portefeuille d'hôtels comprend trois catégories : Économie, Sélect et Premium, avec 57 destinations au Canada, trois au Royaume-Uni et une à Plano (Texas) aux États-Unis. Nous continuons à agrandir ce portefeuille et étendre nos services exceptionnels dans de nouvelles destinations où nous aimerions créer de nouveaux ‘chez nous’.
About the role
Job Opportunity
EventCaptain
REPORTS TO: Event Manager / Event Coordinator
ROLE: Assistant to Event Manager and Event Coordinator, third in command in the department, to create memorable experiences with attentive service, product knowledge, fun and passion. Acts as shift leader with clients and staff.
MEASUREMENT:
- Attitude
- Ability to give guests a fantastic and memorable experience
- Knowledge of standards
- Ability to coach standards in a positive manner
- Teamwork
- Ability to bring passion, creativity, and a desire to have fun to work
- Is fully trained on the Event Manager’s role and responsibilities
- Able to take on the Event Manager’s role due to illness or vacation
- Understands and practices all booking procedures
- Fully understands and follows all sales procedures
CHARACTER:
- Outgoing, positive and upbeat
- Pleasant and accommodating, willing to go the extra mile
- Sincere desire to please
- Friendly, enthusiastic, and engaging personality
- Understands sense of urgency and is able to maintain momentum
- Strong work ethic with flexible availability
- Calm and organized demeanour – even under high-pressure situations
- High level of self-confidence
- Believes work can be fun
- Team oriented
- Outstanding, proactive guest service skills
- Great Leadership Skills
COMPETENCIES:
- Attention to detail
- Professional presentation and appearance standards
- Remains calm under pressure
- Organization and planning
- Understanding of AV technology
- Excellent communication (both verbal and written) and interpersonal skills
- Good physical condition, as this position requires constant walking, standing, bending, and lifting
RENUMERATION
- Hourly wage
- Shares in event gratuities
We believe that by taking care of our team members, we create a positive atmosphere that benefits both our employees and our guests. We support the well-being and growth of team members in all aspects of their lives, in and outside of work, which is why we are committed to providing industry-leading benefits and unmatched hospitality and travel perks.
Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
About Sandman Hotel Group
Be part of Canada's most successful hospitality story with Sandman Hotel Group. Motivated by his family's long-time legacy of taking care of people, our founder Bob Gaglardi opened the first Sandman Inn in 1967 in Smithers, BC, with a vision to build hotels where families could come together and enjoy the best in customer service. Today, our portfolio of hotels includes three tiers: Economy, Select and Premium, with 57 destinations in Canada, three in the United Kingdom, and one in the United States (Plano, Texas). And, we’re always looking to expand our great services to other places cities we want to call home.
//
Prenez votre place dans l'histoire de l'hôtellerie la plus réussie au Canada, avec le Groupe hôtelier Sandman. Motivé par une tradition familiale de longue date axée sur le soin des autres, notre fondateur Bob Gaglardi a ouvert le premier Sandman Inn en 1967 à Smithers, (C.-B.), avec la vision de construire des hôtels où les familles pourraient se réunir et profiter du meilleur service client. Aujourd'hui, notre portefeuille d'hôtels comprend trois catégories : Économie, Sélect et Premium, avec 57 destinations au Canada, trois au Royaume-Uni et une à Plano (Texas) aux États-Unis. Nous continuons à agrandir ce portefeuille et étendre nos services exceptionnels dans de nouvelles destinations où nous aimerions créer de nouveaux ‘chez nous’.