About the role
Toronto
Role name: Business Consultant
Role Description: Support & Troubleshooting: Provide day-to-day support to users by resolving technical issues related to Dynamics 365 F&O. Troubleshoot and escalate issues as necessary, ensuring prompt and effective resolution. Handle incident and service requests, ensuring adherence to service level agreements (SLAs). System Configuration & Maintenance: Assist in configuring and maintaining various modules within Dynamics 365 Finance & Operations and Project Operations, including Finance, Supply Chain, and Human Resources. Perform regular system checks, updates, and optimizations to ensure peak performance. System Enhancements & Process Improvement: Assist in the design, testing, and implementation of new features, functionalities, or integrations within Dynamics 365 F&O. Collaborate with developers and technical teams to address system customizations or integrations. Version Upgrades & Patches: Support system upgrades, patches, and new releases of Dynamics 365 F&O, ensuring minimal business disruption and smooth transitions. Compliance & Security: Ensure the application of necessary security protocols, compliance standards, and financial regulations within the system.
Essential Skills: Proven experience in a support role with Microsoft Dynamics 365 Finance & Operations (minimum 4 years). Experience with at least one of the following Dynamics 365 F&O modules: Finance, Supply Chain, Procurement, or HR and Project Operations Strong understanding of ERP systems and business processes within finance and operations. Familiarity with Dynamics 365 Finance & Operations and Project Operations features, functionality, and configuration. Must have very strong X++ coding skills, OOPs concepts and Visual Studio is an advantage. Understanding of system integration and data migration techniques. Strong troubleshooting and problem-solving skills. Proven experience in designing, developing, and implementing D365 FO customizations using X++ Ability to create, design, and modify reports in Dynamics 365 FO. Experience with technical design, development, and testing of core Dynamics 365 FO apps. Experience working on full life cycle implementations across multiple versions of Dynamics FO. Ability to make technical recommendations for installation, modifications, and custom development. Ability to analyze user issues, identify root causes, and recommend solutions. Excellent written and verbal communication skills, with the ability to explain technical issues to non-technical stakeholders. Ability to work effectively in a team and independently. Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects. Experience working in a customer-facing support role or consulting environment. Knowledge of Power Platform (PowerApps, Power Automate, Power BI) and its integration with Dynamics 365 F&O. Familiarity with Azure DevOps for issue tracking and release management. Experience with D365 FO Business Process Management (BPM) and Lifecycle Services (LCS).
Desirable Skills: Experience working in a customer-facing support role or consulting environment. Knowledge of Power Platform (PowerApps, Power Automate, Power BI) and its integration with Dynamics 365 F&O. Familiarity with Azure DevOps for issue tracking and release management. Experience with D365 FO Business Process Management (BPM) and Lifecycle Services (LCS).
About Atlantis IT Group
"Atlantis IT Group" is an IT venture that offers end-to-end services and products. The focus of "the Company" is to cater one-stop solutions to small and medium-sized businesses.
"Atlantis" had its first branch in Toronto, Canada, and was established in 1990. The Company has emerged from a small farm to a medium company providing all sorts of solutions, headquartered in Toronto, Canada The Company has had its branches and offices in different countries such as the USA, Canada, and India for the last 32 years.
Atlantis is enlarging its global footprint by offering complementary product and service lines by partnering and strategically working with businesses. The primary specialized area of the Company includes ERP solutions, with cloud-based and on-premise solutions available to meet the requirements of all Industries.
OUR PRODUCTS:
"WORKSWARE ERP" The emergence of WORKSWARE ERP is noticed from a ground level to an upgraded form because of the integrated ERP system, dedicated towards forward-thinking discrete manufacturing enterprises.
"BM-Cloud" BM-Cloud is One of the key offerings of Atlantis consulting as a Cloud-based business management ERP software since 2013. The significant feature of BM-Cloud includes easy usage with the enhancement of simplicity and usability as a complete integrated ERP system. The fundamental modules covered by BM-Cloud are accounting, inventory management, purchasing, sales, and HR/payroll systems. In other words, it is designed primarily to support businesses in the trading and retail sectors and includes all the essential components required for a firm to assist in decision-making.
"BM-POS"
We provide a cloud-based retail solution with all the tools required to manage a retail business, including a sales screen, inventory management, real-time dashboard, employee administration, and other functions that keep retailers in charge of their operations.
About the role
Toronto
Role name: Business Consultant
Role Description: Support & Troubleshooting: Provide day-to-day support to users by resolving technical issues related to Dynamics 365 F&O. Troubleshoot and escalate issues as necessary, ensuring prompt and effective resolution. Handle incident and service requests, ensuring adherence to service level agreements (SLAs). System Configuration & Maintenance: Assist in configuring and maintaining various modules within Dynamics 365 Finance & Operations and Project Operations, including Finance, Supply Chain, and Human Resources. Perform regular system checks, updates, and optimizations to ensure peak performance. System Enhancements & Process Improvement: Assist in the design, testing, and implementation of new features, functionalities, or integrations within Dynamics 365 F&O. Collaborate with developers and technical teams to address system customizations or integrations. Version Upgrades & Patches: Support system upgrades, patches, and new releases of Dynamics 365 F&O, ensuring minimal business disruption and smooth transitions. Compliance & Security: Ensure the application of necessary security protocols, compliance standards, and financial regulations within the system.
Essential Skills: Proven experience in a support role with Microsoft Dynamics 365 Finance & Operations (minimum 4 years). Experience with at least one of the following Dynamics 365 F&O modules: Finance, Supply Chain, Procurement, or HR and Project Operations Strong understanding of ERP systems and business processes within finance and operations. Familiarity with Dynamics 365 Finance & Operations and Project Operations features, functionality, and configuration. Must have very strong X++ coding skills, OOPs concepts and Visual Studio is an advantage. Understanding of system integration and data migration techniques. Strong troubleshooting and problem-solving skills. Proven experience in designing, developing, and implementing D365 FO customizations using X++ Ability to create, design, and modify reports in Dynamics 365 FO. Experience with technical design, development, and testing of core Dynamics 365 FO apps. Experience working on full life cycle implementations across multiple versions of Dynamics FO. Ability to make technical recommendations for installation, modifications, and custom development. Ability to analyze user issues, identify root causes, and recommend solutions. Excellent written and verbal communication skills, with the ability to explain technical issues to non-technical stakeholders. Ability to work effectively in a team and independently. Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects. Experience working in a customer-facing support role or consulting environment. Knowledge of Power Platform (PowerApps, Power Automate, Power BI) and its integration with Dynamics 365 F&O. Familiarity with Azure DevOps for issue tracking and release management. Experience with D365 FO Business Process Management (BPM) and Lifecycle Services (LCS).
Desirable Skills: Experience working in a customer-facing support role or consulting environment. Knowledge of Power Platform (PowerApps, Power Automate, Power BI) and its integration with Dynamics 365 F&O. Familiarity with Azure DevOps for issue tracking and release management. Experience with D365 FO Business Process Management (BPM) and Lifecycle Services (LCS).
About Atlantis IT Group
"Atlantis IT Group" is an IT venture that offers end-to-end services and products. The focus of "the Company" is to cater one-stop solutions to small and medium-sized businesses.
"Atlantis" had its first branch in Toronto, Canada, and was established in 1990. The Company has emerged from a small farm to a medium company providing all sorts of solutions, headquartered in Toronto, Canada The Company has had its branches and offices in different countries such as the USA, Canada, and India for the last 32 years.
Atlantis is enlarging its global footprint by offering complementary product and service lines by partnering and strategically working with businesses. The primary specialized area of the Company includes ERP solutions, with cloud-based and on-premise solutions available to meet the requirements of all Industries.
OUR PRODUCTS:
"WORKSWARE ERP" The emergence of WORKSWARE ERP is noticed from a ground level to an upgraded form because of the integrated ERP system, dedicated towards forward-thinking discrete manufacturing enterprises.
"BM-Cloud" BM-Cloud is One of the key offerings of Atlantis consulting as a Cloud-based business management ERP software since 2013. The significant feature of BM-Cloud includes easy usage with the enhancement of simplicity and usability as a complete integrated ERP system. The fundamental modules covered by BM-Cloud are accounting, inventory management, purchasing, sales, and HR/payroll systems. In other words, it is designed primarily to support businesses in the trading and retail sectors and includes all the essential components required for a firm to assist in decision-making.
"BM-POS"
We provide a cloud-based retail solution with all the tools required to manage a retail business, including a sales screen, inventory management, real-time dashboard, employee administration, and other functions that keep retailers in charge of their operations.