L2 Production Support Engineer – Reconciliation Applications (MatSat)
About the role
Job: L2 Production Support Engineer – Reconciliation Applications (MatSat)
Location: Toronto, ON- 4 days a week ONSITE MUST Fulltime Hire or Long Term Contract
Experienc
e5–8+ years in L2 Application/Production Support within Banking, Capital Markets, or Investment Banking environments .
Key Responsibilitie
sProvide L2 production support for reconciliation and post-trade applications .Monitor and resolve production incidents and service requests within SLA .Perform incident triage, root cause analysis (RCA), and problem management .Support production releases, change requests, batch jobs, and application health checks .Work closely with L3, Development, Infrastructure, and Business teams to ensure platform stability .Participate in 24x7 production support and on-call rotations as required .
Required Skill
sStrong Unix/Linux administration and troubleshooting .Strong SQL (Oracle/MS SQL/MySQL/PostgreSQL) for production issue analysis and data validation .Experience supporting reconciliation, post-trade, settlement, or capital markets applications .Good understanding of incident, problem, and change management (ITIL) .Exposure to monitoring tools such as Splunk, Dynatrace, AppDynamics, Grafana, Kibana, etc .Shell scripting for operational support and automation .Excellent troubleshooting and stakeholder communication skills .
Preferre
dExperience with IntelliMatch or other reconciliation platforms .Capital Markets or Investment Banking domain experience .Knowledge of production releases, batch scheduling (Autosys/Control-M), and DevOps/CI-CD processes .Experience supporting business-critical applications in 24x7 environments
.
Not the right fit? Search for L2 Production Support Engineer jobs in Toronto, Ontario, Canada
About Q1 Technologies, Inc.
Q1 is a professional organization that delivers quality products and services. Q1 specializes in Software Development, Business Consulting and Technology Integration. We provide end-to-end integrated solutions that include professional services, functional and technical support and ongoing maintenance using our on-site, off-site and off-shore resources. We offer a comprehensive range of managed services for enterprise business and technology solutions with a team of highly experienced professionals. Q1 is also a Value Added Reseller of Hardware and Software products for our partners including IBM, HP, Cisco, Lenovo, Riverbed, Oracle, Microsoft, Symantec, Lexmark and several others.
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L2 Production Support Engineer – Reconciliation Applications (MatSat)
About the role
Job: L2 Production Support Engineer – Reconciliation Applications (MatSat)
Location: Toronto, ON- 4 days a week ONSITE MUST Fulltime Hire or Long Term Contract
Experienc
e5–8+ years in L2 Application/Production Support within Banking, Capital Markets, or Investment Banking environments .
Key Responsibilitie
sProvide L2 production support for reconciliation and post-trade applications .Monitor and resolve production incidents and service requests within SLA .Perform incident triage, root cause analysis (RCA), and problem management .Support production releases, change requests, batch jobs, and application health checks .Work closely with L3, Development, Infrastructure, and Business teams to ensure platform stability .Participate in 24x7 production support and on-call rotations as required .
Required Skill
sStrong Unix/Linux administration and troubleshooting .Strong SQL (Oracle/MS SQL/MySQL/PostgreSQL) for production issue analysis and data validation .Experience supporting reconciliation, post-trade, settlement, or capital markets applications .Good understanding of incident, problem, and change management (ITIL) .Exposure to monitoring tools such as Splunk, Dynatrace, AppDynamics, Grafana, Kibana, etc .Shell scripting for operational support and automation .Excellent troubleshooting and stakeholder communication skills .
Preferre
dExperience with IntelliMatch or other reconciliation platforms .Capital Markets or Investment Banking domain experience .Knowledge of production releases, batch scheduling (Autosys/Control-M), and DevOps/CI-CD processes .Experience supporting business-critical applications in 24x7 environments
.
Not the right fit? Search for L2 Production Support Engineer jobs in Toronto, Ontario, Canada
About Q1 Technologies, Inc.
Q1 is a professional organization that delivers quality products and services. Q1 specializes in Software Development, Business Consulting and Technology Integration. We provide end-to-end integrated solutions that include professional services, functional and technical support and ongoing maintenance using our on-site, off-site and off-shore resources. We offer a comprehensive range of managed services for enterprise business and technology solutions with a team of highly experienced professionals. Q1 is also a Value Added Reseller of Hardware and Software products for our partners including IBM, HP, Cisco, Lenovo, Riverbed, Oracle, Microsoft, Symantec, Lexmark and several others.