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Fulfillment Center Supervisor

Supership4 days ago
Mississauga, Ontario, Canada
Mid Level
Full-Time

Top Benefits

Health insurance
Dental insurance
Vision insurance

About the role

Join Our Team

Build your career in logistics and help shape the future of fulfillment. We're looking for passionate people who want to make an impact.

Fulfillment Center Supervisor

Fulfillment Center Operations

August 18, 2024

Lead our fulfillment center team as a Fulfillment Center Supervisor, overseeing daily operations and ensuring efficient fulfillment processes.

Full Time

Mississauga, ON

$55k-65k

Position Overview

We are looking for an experienced and motivated Fulfillment Center Supervisor to lead our fulfillment center operations team. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about operational excellence.

Primary Responsibilities

Team Leadership

Supervise and lead a team of 15-20 fulfillment center associates

Conduct daily team meetings and safety briefings Provide coaching, training, and performance feedback to team members Schedule and coordinate staff assignments to meet operational demands Foster a positive and productive work environment

Operations Management

Oversee daily fulfillment center operations including receiving, storage, picking, and shipping Ensure adherence to standard operating procedures and safety protocols Monitor productivity metrics and implement improvements to meet KPIs Coordinate with transportation team for efficient loading and dispatch Manage inventory accuracy and cycle counting programs

Quality & Safety

Maintain high standards of accuracy and quality in all fulfillment center operations Enforce safety regulations and conduct regular safety inspections Investigate and report any workplace incidents or safety concerns Ensure compliance with OSHA regulations and company safety policies Lead safety training initiatives and promote safety awareness

Process Improvement

Identify opportunities to streamline fulfillment center processes

Implement best practices to improve efficiency and reduce costs Collaborate with IT team on fulfillment center management system optimization Participate in continuous improvement projects and lean initiatives Analyze operational data to identify trends and improvement opportunities

Required Qualifications

Experience & Education

High school diploma or equivalent required

3-5 years of fulfillment center operations experience Minimum 2 years of supervisory or team leadership experience Experience with fulfillment center management systems (WMS) Forklift certification preferred

Leadership Skills

Proven ability to lead and motivate teams

Strong communication and interpersonal skills Conflict resolution and problem-solving abilities Experience with performance management and employee development Ability to work effectively in a diverse, multicultural environment

Technical Competencies

Proficiency with WMS and inventory management systems

Knowledge of fulfillment center equipment and material handling procedures Understanding of shipping and receiving processes Basic computer skills including Microsoft Office Familiarity with barcode scanning systems

Physical Requirements

Ability to lift up to 50 pounds occasionally

Comfortable working in a fulfillment center environment Ability to stand and walk for extended periods Capability to work in varying temperatures Available to work flexible hours including overtime when needed

What We Provide

Compensation Package

Competitive salary: $55,000 - $65,000 annually

Performance-based annual bonus opportunity Comprehensive benefits package including health, dental, and vision Company-paid life insurance and disability coverage Employee assistance program

Career Development

Clear advancement opportunities within the organization

Leadership development programs Cross-training opportunities in different departments Tuition reimbursement for relevant education Professional development budget

Work Environment

State-of-the-art fulfillment center facility with modern equipment

Strong safety culture with comprehensive training programs Collaborative team environment Employee recognition programs Company-sponsored team building activities

Why Choose Supership?

At Supership, we believe our employees are our greatest asset. We're committed to providing a workplace where you can grow your career while making a meaningful impact on our operations.

Our Culture

Emphasis on safety, quality, and continuous improvement

Open communication and collaborative decision-making Recognition and rewards for outstanding performance Commitment to work-life balance Diverse and inclusive workplace

Growth Opportunities

Potential advancement to Operations Manager roles

Cross-functional training opportunities Leadership mentorship programs Internal promotion preference Support for professional certifications

Application Process

We encourage applications from experienced fulfillment center professionals who are ready to take on a leadership role in a growing organization.

To Apply, Please Submit

Current resume highlighting relevant fulfillment center and supervisory experience Cover letter describing your leadership philosophy and fulfillment center management experience References from previous supervisors or colleagues

Selection Process

Initial resume and cover letter review

Phone interview with HR In-person interview with Operations Manager Facility tour and team introduction Background check and reference verification

Important Dates

Application Deadline: Open until filled

Interviews Begin: Immediately Target Start Date: Within 2 weeks of offer acceptance

Supership is committed to employment equity and encourages applications from all qualified candidates. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Need help?

Not sure exactly what we're looking for or just want clarification? We'd be happy to chat with you and clear things up for you. Anytime

Chat with us

We're waiting to help you every Monday-Friday from 9 am to 5 pm EST easily.

Give us a call

Give us a ring at (+088-234-567-90). Every monday-friday from 9 am to 5 pm.

Email Us

Drop us an email at careers@supership.to and you'll receive a reply within 24 hours.

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About Supership

Transportation, Logistics, Supply Chain and Storage
11-50 employees
Founded in 2022

Operating across Canada and the United States isn’t just about moving inventory. It’s about building a logistics operation that works reliably across systems, borders, and day-to-day complexity.

Supership exists to make that operation run calmly.

We support established ecommerce brands with fulfillment, freight coordination, customs coordination, returns, and operational improvement — bringing the moving parts together into a predictable, accountable North American logistics operation.

Technology helps us move faster, stay visible, and make better decisions. But people remain accountable at every step.

We’re not trying to automate logistics away. We’re here to make it work properly.

Supership is your trusted logistics infrastructure partner across Canada and the United States, with locations in Toronto, ON and Camarillo, CA.

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