About the role
Summary
As a key member of the GFL Edmonton team, you will be the first point of contact for customers both external and internal. You will provide operations support to our team and liaise with internal departments as required. This position must go above and beyond to provide extraordinary customer service. Additional attributes are an enthusiastic individual who presents a professional demeanor and positive attitude in every task.
The position will be based out of the Edmonton GFL office (4208-84 Ave NW), Monday through Friday. 8:00am to 5:00pm.
Specific Duties and Responsibilities
- Answers telephone calls
- Professionally greet and communicate with all visiting clients and vendors
- Identify and assess customers’ needs to achieve satisfaction
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Confirm accuracy between system information and received paperwork
- Maintain office supply inventory and place orders as needed
- General office duties as required
- Performs data entry, filing, copying, and miscellaneous office duties as assigned
Qualifications
- High School Diploma or GED required
- Minimum of 1-2 years of payroll and administrative/receptionist experience
Knowledge, Skills and Abilities
- Excellent communication skills
- Excellent computer skills, proficient with Microsoft Office and Google software applications.
- Able to work in a team environment or on your own with limited supervision.
- Ability to multi-task
- Outstanding attention to detail
- Great work ethic with professional attitude
- Exceptional data entry/keying skills
- A person who can take responsibility and ownership of everything they do
About GFL Environmental
Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow clients to focus on their core business. Our excellence starts with our local leadership and local presence. In fact, in North America alone, we have an extensive network of offices to support our local communities and customers. We take pride in our extensive knowledge in a range of specialty sectors such as education, healthcare, retail, commercial real estate, government and corporate campuses, etc. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™.
Allied Universal’s Canadian operations are a hallmark of integrity, discretion, and professionalism. For over 20 years, we have provided unparalleled service, systems, and solutions to serve, secure, and care for the people and businesses throughout Canada. Our relationships with our employees and clients are at the heart of everything we do, each and every day. With a large span of regional offices, our national reach and local presence covers the nation.
Through our one-on-one collaboration, we partner with you to truly understand your security needs and goals. Through our leading services, systems, and solutions—security services, technology services, and complementary services— Allied Universal is There for you. ™ Commercial, Industrial, Retail & Law Enforcement markets have been our primary focus.
Our commitment to finding the highest quality products is never ending, whether for the Industrial Mining, Nuclear, Forestry industry, or the Retail, Commercial industries, our clients gain our knowledge of “What Works” for their respective businesses.
About the role
Summary
As a key member of the GFL Edmonton team, you will be the first point of contact for customers both external and internal. You will provide operations support to our team and liaise with internal departments as required. This position must go above and beyond to provide extraordinary customer service. Additional attributes are an enthusiastic individual who presents a professional demeanor and positive attitude in every task.
The position will be based out of the Edmonton GFL office (4208-84 Ave NW), Monday through Friday. 8:00am to 5:00pm.
Specific Duties and Responsibilities
- Answers telephone calls
- Professionally greet and communicate with all visiting clients and vendors
- Identify and assess customers’ needs to achieve satisfaction
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Confirm accuracy between system information and received paperwork
- Maintain office supply inventory and place orders as needed
- General office duties as required
- Performs data entry, filing, copying, and miscellaneous office duties as assigned
Qualifications
- High School Diploma or GED required
- Minimum of 1-2 years of payroll and administrative/receptionist experience
Knowledge, Skills and Abilities
- Excellent communication skills
- Excellent computer skills, proficient with Microsoft Office and Google software applications.
- Able to work in a team environment or on your own with limited supervision.
- Ability to multi-task
- Outstanding attention to detail
- Great work ethic with professional attitude
- Exceptional data entry/keying skills
- A person who can take responsibility and ownership of everything they do
About GFL Environmental
Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow clients to focus on their core business. Our excellence starts with our local leadership and local presence. In fact, in North America alone, we have an extensive network of offices to support our local communities and customers. We take pride in our extensive knowledge in a range of specialty sectors such as education, healthcare, retail, commercial real estate, government and corporate campuses, etc. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™.
Allied Universal’s Canadian operations are a hallmark of integrity, discretion, and professionalism. For over 20 years, we have provided unparalleled service, systems, and solutions to serve, secure, and care for the people and businesses throughout Canada. Our relationships with our employees and clients are at the heart of everything we do, each and every day. With a large span of regional offices, our national reach and local presence covers the nation.
Through our one-on-one collaboration, we partner with you to truly understand your security needs and goals. Through our leading services, systems, and solutions—security services, technology services, and complementary services— Allied Universal is There for you. ™ Commercial, Industrial, Retail & Law Enforcement markets have been our primary focus.
Our commitment to finding the highest quality products is never ending, whether for the Industrial Mining, Nuclear, Forestry industry, or the Retail, Commercial industries, our clients gain our knowledge of “What Works” for their respective businesses.