If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As an Intermediate Operator (DWD), you will be responsible for a variety of activities and tasks within the operation of the drinking water system. You will direct, coach and mentor Junior Operators. Provide direct supervision on site (medium to low-risk activities) to ensure that work is performed efficiently, safely, within the time allotted and in accordance with standards, and may direct others of an equal or lower classification to perform duties to complete work at the site. Primary duties include:

• Assess site-specific conditions to conduct an analysis of risks, impacts, safety, dependencies, resourcing.
• Use sources of information including legislative and regulatory standards to develop and apply solutions.
• Plan, organize and delegate maintenance activities to the appropriate personnel to ensure system is maintained according to legislative and regulatory standards.
• Perform planned/unplanned maintenance and repair activities on the drinking water distribution system.
• Ensure the work is compliant with standards, regulations, and best practices.
• Provide coaching and mentoring on maintenance activities for Junior Operators and other staff. Report to Supervisors and leaders on crew performance and development.
• Monitor, triage and respond to 311 calls, including completing repairs or directing work to the appropriate level.
• Monitor work done on the system, provide feedback for system and process improvements.

Qualifications

• A high school diploma or equivalent (e.g., GED or CAEC [Canadian Adult Education Certificate), Level 1 Water Distribution Operator Certification, and at least 4 years of experience working on the Water Distribution System; OR
• A completed 1-year technical certificate in Water and Wastewater, Level 1 Water Distribution Operator Certification, and at least 2 years of experience working on the Water Distribution System.
• At least 2 years experience in one or more of the following areas is required:
  • Plan and implement shutdown and bypass activities.
  • Perform pressure tests, fire flow tests, and set Pressure Reducing Valves (PRVs).
  • Ensure water quality through proper sampling, disinfection, and flushing.
  • Replace/repair/install various types/sizes of water mains, services, valves, hydrants, and other infrastructure.
• A valid Class 5 Driver's License (or provincial equivalent), with no more than 6 demerits and no current suspensions or charges pending.
• Ability and willingness to use software and desktop or remote devices.
• Interpersonal skills and being adaptable are important assets in this role.
• Success in this position requires applicants to hold safety as a value, as working safely is critical in all tasks performed and in all decisions made.

**Working Conditions:**Primarily outside at field locations including excavation sites, manholes, residential streets, above and below ground.

Pre-employment Requirements

• A security clearance will be conducted.
• Must obtain a City of Calgary operator's permit.
• Successful applicants must provide proof of qualifications.

**Note:**Applicants may be considered for current or future opportunities within Infrastructure or Operational Services, based on qualifications and evolving organizational needs.

**Pre-employment Drug Test:**An offer of employment for this position will be conditional on an applicant passing a pre-employment drug test. This test assesses for use of drugs including cannabis. Failure to pass a pre-employment drug test may prevent an applicant from being hired into any safety sensitive position for a period of up to twelve months.

###Position and Pay Information

**Business Unit:**Water Services

**Union:**CUPE Local 37

**Position Type:**2 Permanent

Compensation:$40.33 - 44.70 per hour

**Hours of work:**Non-standard 38-hour work week

**Days of work:**This position typically works a 12-hour shift and hours vary to provide 24/7 coverage.

**Location:**Various

**Audience:**Internal/External

**Apply By:**April 13, 2026

**Job ID:**313982