Administrative Support IV
About the role
Your Opportunity: The administrative support IV for the Arthur Child Cancer Centre Dental Clinic serves clients who are medically compromised, undergoing cancer treatment, or have special needs (physical, mental, developmental, etc). This position is responsible for: client registration and discharge processes including billing, and scheduling follow up appointments. Administrative duties and responsibilities include: answering phone, taking messages, communicating with clinical staff, managing referrals, managing processes related to scheduling clients for procedural sedation or the operating room, maintaining charts, both paper and electronic, and collecting statistics as required. In addition, this position is also responsible for collecting payments from clients, issuing statements, sending claims to third party insurers, and processing payments as received.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: ACCC Dental Clinic
- Primary Location: Arthur Child Cancer Centre
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 05-SEP-2025
- Employee Class: Regular Full Time
- Date Available: 13-SEP-2025
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications:
Experience with a dental management software program required (Power Practice preferred). Previous administrative experience in a dental office required. Previous experience with Accounts Receivable/Payable required. Experience with Connect Care is an asset. Excellent keyboarding/data entry skills Good interpersonal and communication skills, verbal and written, required Ability to work in a fast-paced environment with multiple interruptions required. Proficiency in Microsoft Word and Excel an asset. Excellent customer relation and telephone skills essential.
Preferred Qualifications:
Previous experience in a hospital setting preferred. Strong organizational skills an asset.
About Alberta Health Services
Alberta Health Services (AHS) is Canada’s first and largest province wide, fully-integrated health system, responsible for delivering health services to the over four million people living in Alberta.
Our skilled and dedicated professionals, support staff and physicians come from numerous disciplines, from all walks of life, and from all corners of the world.
Our mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans.
Our five values – compassion, accountability, respect, excellence and safety – are at the heart of everything that we do.
Administrative Support IV
About the role
Your Opportunity: The administrative support IV for the Arthur Child Cancer Centre Dental Clinic serves clients who are medically compromised, undergoing cancer treatment, or have special needs (physical, mental, developmental, etc). This position is responsible for: client registration and discharge processes including billing, and scheduling follow up appointments. Administrative duties and responsibilities include: answering phone, taking messages, communicating with clinical staff, managing referrals, managing processes related to scheduling clients for procedural sedation or the operating room, maintaining charts, both paper and electronic, and collecting statistics as required. In addition, this position is also responsible for collecting payments from clients, issuing statements, sending claims to third party insurers, and processing payments as received.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: ACCC Dental Clinic
- Primary Location: Arthur Child Cancer Centre
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 05-SEP-2025
- Employee Class: Regular Full Time
- Date Available: 13-SEP-2025
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications:
Experience with a dental management software program required (Power Practice preferred). Previous administrative experience in a dental office required. Previous experience with Accounts Receivable/Payable required. Experience with Connect Care is an asset. Excellent keyboarding/data entry skills Good interpersonal and communication skills, verbal and written, required Ability to work in a fast-paced environment with multiple interruptions required. Proficiency in Microsoft Word and Excel an asset. Excellent customer relation and telephone skills essential.
Preferred Qualifications:
Previous experience in a hospital setting preferred. Strong organizational skills an asset.
About Alberta Health Services
Alberta Health Services (AHS) is Canada’s first and largest province wide, fully-integrated health system, responsible for delivering health services to the over four million people living in Alberta.
Our skilled and dedicated professionals, support staff and physicians come from numerous disciplines, from all walks of life, and from all corners of the world.
Our mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans.
Our five values – compassion, accountability, respect, excellence and safety – are at the heart of everything that we do.