About the role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Join Air Canada—an iconic Canadian brand and North America’s top-ranked airline—as we lead the next wave of digital transformation in aviation. With major IT initiatives underway and a strong commitment to innovation, this is a unique opportunity to help shape the future of travel technology.
We’re looking for a dynamic and experienced Tech Lead to guide engineering teams in delivering scalable, high-quality software solutions. This role blends hands-on development with strategic leadership, driving architectural decisions, mentoring developers, and aligning technical execution with long-term business goals.
As a champion of engineering excellence, the Tech Lead fosters a culture of innovation, simplicity, and continuous improvement. You’ll collaborate across disciplines, promote Agile best practices, and explore emerging technologies—including AI and machine learning—to ensure our platforms remain reliable, future-ready, and impactful.
Let your career take flight by joining a team that’s redefining the digital passenger experience at the forefront of global aviation.
Responsibilities:
- Lead the technical design, development, and implementation of key solutions across Air Canada’s integrations platforms
- Build the technical roadmap in alignment with leadership, deliver on a continuous stream of technical improvements to drive down costs, increase reuse, improve scalability, reduce fragility, improve security etc.
- Act as the primary technical point of contact for integrations, ensuring alignment with enterprise architecture and standards.
- Collaborate with Product Owners, Designers, developers, administrators and scrum masters to co-create user stories, define acceptance criteria, and balance technical feasibility with business priorities.
- Participate in Agile ceremonies and contribute to sprint planning, backlog grooming, and technical reviews.
- Partner with the software engineering teams across the full stack—front end, back-end, cloud, and DevOps—to deliver high-quality, scalable solutions.
- Execute hands-on development and configuration as needed to ensure best practices are followed.
- Define and evolve technical strategy, including CI/CD pipelines, DevSecOps principles, and release automation.
- Conduct thorough code reviews and evaluate test plans and unit test scripts to uphold quality, reliability, and maintainability standards.
- Ensure platform scalability, performance, and security, including data integrity and compliance with privacy regulations.
- Evaluate and recommend new features and technologies to enhance platform capabilities.
- Manage integration with other enterprise systems and data sources.
- Maintain documentation for architecture, design decisions, and technical processes.
- Troubleshoot and resolve complex technical issues across the Salesforce ecosystem.
- Ensure adherence to Air Canada’s SDLC, ITIL, and cybersecurity frameworks.
- Communicate technical concepts clearly to both technical and non-technical stakeholders.
- Participate in cross-team initiatives to set technical guidelines and promote consistency across pods and platforms.
- Lead post-release activities including debugging, performance tuning, and incident resolution.
- Drive adoption of emerging technologies including GenAI, agentic systems, and AI-assisted development tools.
Qualifications
Required
- Bachelor’s degree in computer science or related field.
- Minimum 5+ years of experience working with integration platforms in a technical capacity.
- Strong understanding of architecture, configuration tools, and platform capabilities.
- Experience providing technical oversight on software development and design including: batch, asynchronous and API led integrations.
- Familiarity with MuleSoft, Java, OpenShift, AWS technologies, IBM MQ, IBM ACE, Kafka
Solid understanding of data security, access controls, and compliance. - Ability to translate business requirements into scalable and secure technical solutions.
- Excellent analytical, problem-solving, and communication skills.
- Strong communication skills with the ability to align technical decisions across teams and explain concepts to non-technical audiences.
- Experience working in Agile environments and participating in sprint planning and technical reviews.
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Assets
- Industry certifications in Software development, design, and architecture, agile practices, Java, IBM MQ, Kafka, AWS technologies, OpenShift and MuleSoft
- Experience with Mulesoft.
- Exposure to middleware platforms and integration tools
- Familiarity with DevOps tools and CI/CD practices like: Bitbucket Pipelines, Harness, Tekton, Git Ops ).
- Experience in large enterprise environments with complex Salesforce implementations.
- Bilingual French/English.
Personal Attributes:
- Inspires and energizes engineering teams with a high level of enthusiasm, fostering a culture of excellence and ownership.
- Demonstrates a forward-thinking, innovative mindset—constantly exploring emerging technologies and unconventional solutions to complex challenges.
- Builds and sustains a culture of trust, transparency, and psychological safety, enabling open dialogue and empowering diverse perspectives.
- Challenges assumptions and the status quo with curiosity and courage, driving continuous improvement and elevating team performance.
- Balances strategic vision with hands-on technical guidance, ensuring alignment between business goals and engineering execution.
- Leads by example with integrity, resilience, and a commitment to mentoring others toward their full potential.
Conditions of Employment:
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
**
Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.
About the role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Join Air Canada—an iconic Canadian brand and North America’s top-ranked airline—as we lead the next wave of digital transformation in aviation. With major IT initiatives underway and a strong commitment to innovation, this is a unique opportunity to help shape the future of travel technology.
We’re looking for a dynamic and experienced Tech Lead to guide engineering teams in delivering scalable, high-quality software solutions. This role blends hands-on development with strategic leadership, driving architectural decisions, mentoring developers, and aligning technical execution with long-term business goals.
As a champion of engineering excellence, the Tech Lead fosters a culture of innovation, simplicity, and continuous improvement. You’ll collaborate across disciplines, promote Agile best practices, and explore emerging technologies—including AI and machine learning—to ensure our platforms remain reliable, future-ready, and impactful.
Let your career take flight by joining a team that’s redefining the digital passenger experience at the forefront of global aviation.
Responsibilities:
- Lead the technical design, development, and implementation of key solutions across Air Canada’s integrations platforms
- Build the technical roadmap in alignment with leadership, deliver on a continuous stream of technical improvements to drive down costs, increase reuse, improve scalability, reduce fragility, improve security etc.
- Act as the primary technical point of contact for integrations, ensuring alignment with enterprise architecture and standards.
- Collaborate with Product Owners, Designers, developers, administrators and scrum masters to co-create user stories, define acceptance criteria, and balance technical feasibility with business priorities.
- Participate in Agile ceremonies and contribute to sprint planning, backlog grooming, and technical reviews.
- Partner with the software engineering teams across the full stack—front end, back-end, cloud, and DevOps—to deliver high-quality, scalable solutions.
- Execute hands-on development and configuration as needed to ensure best practices are followed.
- Define and evolve technical strategy, including CI/CD pipelines, DevSecOps principles, and release automation.
- Conduct thorough code reviews and evaluate test plans and unit test scripts to uphold quality, reliability, and maintainability standards.
- Ensure platform scalability, performance, and security, including data integrity and compliance with privacy regulations.
- Evaluate and recommend new features and technologies to enhance platform capabilities.
- Manage integration with other enterprise systems and data sources.
- Maintain documentation for architecture, design decisions, and technical processes.
- Troubleshoot and resolve complex technical issues across the Salesforce ecosystem.
- Ensure adherence to Air Canada’s SDLC, ITIL, and cybersecurity frameworks.
- Communicate technical concepts clearly to both technical and non-technical stakeholders.
- Participate in cross-team initiatives to set technical guidelines and promote consistency across pods and platforms.
- Lead post-release activities including debugging, performance tuning, and incident resolution.
- Drive adoption of emerging technologies including GenAI, agentic systems, and AI-assisted development tools.
Qualifications
Required
- Bachelor’s degree in computer science or related field.
- Minimum 5+ years of experience working with integration platforms in a technical capacity.
- Strong understanding of architecture, configuration tools, and platform capabilities.
- Experience providing technical oversight on software development and design including: batch, asynchronous and API led integrations.
- Familiarity with MuleSoft, Java, OpenShift, AWS technologies, IBM MQ, IBM ACE, Kafka
Solid understanding of data security, access controls, and compliance. - Ability to translate business requirements into scalable and secure technical solutions.
- Excellent analytical, problem-solving, and communication skills.
- Strong communication skills with the ability to align technical decisions across teams and explain concepts to non-technical audiences.
- Experience working in Agile environments and participating in sprint planning and technical reviews.
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Assets
- Industry certifications in Software development, design, and architecture, agile practices, Java, IBM MQ, Kafka, AWS technologies, OpenShift and MuleSoft
- Experience with Mulesoft.
- Exposure to middleware platforms and integration tools
- Familiarity with DevOps tools and CI/CD practices like: Bitbucket Pipelines, Harness, Tekton, Git Ops ).
- Experience in large enterprise environments with complex Salesforce implementations.
- Bilingual French/English.
Personal Attributes:
- Inspires and energizes engineering teams with a high level of enthusiasm, fostering a culture of excellence and ownership.
- Demonstrates a forward-thinking, innovative mindset—constantly exploring emerging technologies and unconventional solutions to complex challenges.
- Builds and sustains a culture of trust, transparency, and psychological safety, enabling open dialogue and empowering diverse perspectives.
- Challenges assumptions and the status quo with curiosity and courage, driving continuous improvement and elevating team performance.
- Balances strategic vision with hands-on technical guidance, ensuring alignment between business goals and engineering execution.
- Leads by example with integrity, resilience, and a commitment to mentoring others toward their full potential.
Conditions of Employment:
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
**
Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.