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UI/UX Designer

ESSENTIAL HR2 days ago
Ottawa, ON
Mid Level
full_time

About the role

We’re looking for a talented UI/UX Designer to own the user experience of our two core platforms that power the live event industry. From intuitive POS systems to robust Access Control technology, you’ll play a central role in shaping how thousands of event operators and millions of attendees interact with our technology.

If you’re passionate about making complex systems feel simple, and you thrive at the intersection of design and usability, this role is for you.

The Company

Intellitix is Canada’s next generation event management platform offering event organizers a mobile-first, all-in-one solution for event ticketing, access control, event POS, and guest engagement. Intellitix is the backbone platform for some of the world’s largest festivals and events including San Diego Comic-Con, Boots and Hearts, Sommo Festival, NASCAR Canada, and more.

What You’ll Do

  • Take full ownership of our platforms’ UI/UX design across web and mobile.
  • Drive the full UX lifecycle : user flows, wireframing, prototyping, high-fidelity designs, and design reviews.
  • Simplify complex concepts and flows into clear, intuitive experiences.
  • Create and maintain design systems, style guides, and visual standards to ensure consistency across platforms.
  • Collaborate with Product, Enablement, and Engineering to translate requirements into elegant interfaces.
  • Champion usability and accessibility best practices in every design decision.

What We’re Looking For

  • 7+ years of UI/UX design experience.
  • Strong portfolio showcasing work on complex web and mobile applications (POS, SaaS, fintech, or event tech a plus)
  • Expertise in Figma and familiarity with Jira.
  • Ability to break down complex, multi-step flows into streamlined user journeys.
  • Strong understanding of design principles, interaction design, and accessibility standards.
  • Soft skills: excellent communication, empathy for end users, openness to feedback, and a collaborative mindset.
  • Strong attention to detail, especially when it comes to consistency across platforms.

Why You’ll Love It Here

You’ll be working at the heart of the live event industry — helping festivals, venues, and conventions deliver unforgettable experiences. We’re a product-driven company that values usability and design as much as functionality.

Accommodations

Accommodations are available upon request. Please contact us if you require one.

About ESSENTIAL HR

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