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Arbutus Room Support

Brentwood Bay Resortabout 24 hours ago
Victoria, BC
$18/hour
Mid Level
full_time
part_time

Top Benefits

Extended health and dental benefits after 3 months
Paid time off
Vision care

About the role

What we do and are proud of

At Brentwood Bay Resort, we believe unforgettable guest experiences start with an exceptional team. Our oceanfront setting, award-winning dining, and relaxing spa set the stage — but it’s our people who make the real difference.

We’re proud to have been recognized multiple times as Outstanding Workplace of the Year, thanks to a team that values creativity, excellence, and genuine hospitality. Here, you’ll find a workplace where you can refine your skills, grow your career, and be part of a supportive group that takes pride in what we do — while still having fun along the way.

Why this role matters

As Arbutus Room Support, you help create the effortless elegance that defines our evening dining experience. You’re the extra set of hands that keeps service running smoothly — from preparing tables to assisting servers and ensuring guests feel well cared for. Whether you’re delivering dishes, refilling water, or resetting tables, your presence keeps the dining room polished, welcoming, and seamless. If you enjoy working as part of a close-knit team, thrive in a fast-paced environment, and take pride in the details, this role is a great fit.

What you’ll do

  • Greet guests with warmth and assist servers in creating a refined, relaxed dining experience
  • Support servers by delivering food and beverages with care and attention to presentation
  • Monitor the dining room, keeping tables cleared, reset, and guest-ready throughout the evening
  • Keep service stations stocked, tidy, and organized to maintain smooth flow during dinner service
  • Work closely with both the kitchen and front-of-house teams to ensure timely, coordinated service
  • Step in wherever needed — because delivering exceptional service is always a team effort
  • Bring a professional yet approachable energy that helps make the Arbutus Room feel welcoming and elevated

What you'll bring

  • Previous restaurant or hospitality experience is an asset, but a great attitude and willingness to learn are just as important
  • Strong communication skills and comfort working in a fast-paced, team-driven environment
  • A detail-oriented approach with pride in keeping the dining room clean, polished, and guest-ready
  • Comfort being on your feet, carrying trays, and moving quickly between tasks
  • Flexibility to work evenings, weekends, and holidays from 4 p.m. or 5 p.m. until 10 p.m.
  • Reliable transportation to and from Brentwood Bay Resort

What’s in it for you

  • Starting wage of $17.85 per hour plus tips
  • Extended health and dental benefits after three months
  • Be part of an award-winning workplace, recognized as Outstanding Workplace of the Year
  • Career development opportunities and leadership growth in a supportive team
  • Perks including a discounted staff menu at 50% off while on shift, complimentary hotel stays, discounts for friends and family, 50% off spa treatments, savings on spa retail products, and free paddle sports rentals

At Brentwood Bay Resort, we believe diverse experiences can lead to success. Even if you don’t meet every requirement, we encourage you to apply if you feel this role is the right fit.

Job Types: Full-time, Part-time, Permanent

Pay: $17.85 per hour

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care
  • Wellness program

Work Location: In person

About Brentwood Bay Resort

Hospitality
51-200

At Brentwood Bay Resort, we take pride in providing a luxurious boutique experience that sets us apart from other hotels and resorts in the Greater Victoria area. We are committed to offering our guests more than just delicious meals, relaxing spa treatments, and beautiful oceanfront suites. We aim to provide a truly unforgettable guest experience and support our team members in discovering and delivering their unique contributions.

Our team is made up of passionate and engaged individuals who are empowered to share their input, opinions, strategies, and suggestions. We believe in working together as a team to deliver exceptional service, and we support one another to achieve our goals. As community leaders, we value honesty, uniqueness, and a fun approach to providing graceful hospitality.