Social Worker (Family Specialist) - Mental Health
About the role
Position Number: 217511-67
Position Available: Case Manager, Social Worker - MSW (Family Specialist)
Status: Regular Full-Time
Department: Mental Health - First Episode Psychosis
Union: O.P.S.E.U.
Shifts: Days, Evenings
Posting Date: August 14, 2025
Closing Date: August 21, 2025
Internal applicants must apply by 11:59pm on August 21, 2025.
About Joseph Brant Hospital:
Joseph Brant Hospital (JBH) is a full-service hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. JBH is honoured to be recognized as one of Hamilton Niagara’s Top Employers since 2015, with a skilled team of approximately 200 physicians, 2,000 employees, and more than 300 volunteers.
JBH is a Clinical Education site in conjunction with McMaster University, and is designated as an Academic Community Teaching Hospital. JBH is also a partner member of the Burlington Ontario Health Team (BOHT). JBH is deeply committed to providing exemplary care and living the hospital’s core values of Compassion, Accountability, Respect and Excellence.
JBH also inspires and empowers a culture of caring and this is demonstrated in many ways including our commitment to the health, safety, and wellbeing of our people. For more information, visit www.josephbranthospital.ca.
POSITION SUMMARY
The Case Manager, Social Worker (Family Specialist) works collaboratively with the members of the interdisciplinary team to provide education, assessment, support, and advocacy primarily for the client, family members and friends/significant others of clients experiencing a first episode psychosis. The Family Specialist will screen referrals, conduct assessments and participate in the development of treatment plans that not only mitigate the effects of the first psychotic episode for the client, but also address the impact of the illness on family. The Family Specialist will implement clinical best practices, engaging in therapeutic partnerships with clients, their families, the hospital and community resources.
RESPONSIBILITIES:
- Conduct and/or actively participate in screened client interviews.
- Conduct interviews with family members to obtain pertinent history relevant to assessment and treatment of ill relative.
- Develop, implement and evaluate treatment agreements.
- Use recovery and rehabilitation models in assessment, planning, intervention and evaluation of family centred interventions.
- Espouse and enact the principles of therapeutic partnership.
- Provide psychoeducation to clients, families and community partners with a focus on helping them to understand episodes of psychosis (e.g. etiology, treatment, medication, prognosis, recovery).
- Liaise and advocate between the client, family, other members of the treatment team and the larger treatment community.
- Provide crisis intervention and support.
- Provide interventions which reflect the unique needs of young adult clients and their families.
- Reinforce the strengths and adaptive coping strategies of family and friends.
- Participate in group planning, implementation and evaluation as needed.
- Demonstrate a commitment to professional and team oriented education.
- Provide education to health science students and professionals
- Offer public/community education.
- Participate in program evaluation, best practice and research.
- Develop and facilitate group programs for clients and family members as needed.
- Provide regular written and phone communication with client’s family.
- Attend supervision, team, administrative and relevant system-level meetings.
- Complete required documentation and collect statistical data in a timely manner.
- Demonstrate ability to build and maintain statistical programs related to outcome measures
- Consider safety of self and co-workers while performing work.
QUALIFICATIONS:
- M.S.W. or equivalent with significant experience in the field of mental health and addictions and family work preferred.
- Knowledge and minimum 3-5 years experience working in an outpatient/community setting with persons with psychotic disorders including etiology, prognosis and treatment modalities.
- Skills, knowledge, and attitudes commensurate with the provision of intensive clinical case management services and crisis intervention functions.
- Ability to assess efficacy and side effects of many different psychiatric medications: mood stabilizers, antipsychotic medications, and antidepressants.
- Knowledge of the unique developmental issues of young adult clients and their families.
- Knowledge and experience working with clients with substance use issues.
- Knowledge and experience working within a psycho educational model with families.
- Knowledge of family systems theory, the adaptation process in families, adjustment to chronic illnesses, utilizing the principles of adult learning.
- Experience in health teaching strategies for clients, families and community.
- Ability to work in a collaborative partnership with clients, family and community.
- Ability to model advocacy skills and coach clients and families to acquire these skills.
- Communication skills, interviewing skills, critical thinking, and problem solving skills.
- Knowledge, skills and experience in the principles and practices of psychosocial rehabilitation, psycho education and recovery including hope and empowerment.
- Participation in research, best practice, program evaluation, and evidence of continued professional development and education.
- Knowledge of community resources to support clients and families.
- Computer skills in Microsoft Outlook, Windows, Word, Excel and PowerPoint.
- Flexibility and responsiveness to shifting service demands.
To be considered for this exciting opportunity please visit the JBH Careers page to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Joseph Brant Hospital is committed to an equitable and inclusive culture where everyone thrives and feels that they belong. One of the pillars of our Diversity, Equity and Inclusion framework is to enable our people and patients to flourish by removing barriers. In compliance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available during the recruitment and selection process and throughout employment.
Please help us meet our commitment to providing an inclusive and barrier-free environment by letting us know if you require accommodation. Contact Human Resources for confidential assistance at careers@josephbranthospital.ca or at 905-632-3737 ext. 4129.
Please include the posting number in the subject line of any email correspondence to enable appropriate assistance.
About Joseph Brant Hospital
Compassionate Care. Exemplary Service. Every Time.
Opened on February 1,1961, Joseph Brant Hospital was erected on land owned by its namesake, Thyandenegea (Joseph Brant).
Joseph Brant Hospital (JBH) is a full-service community teaching hospital located in the growing and thriving community of Burlington, Ontario. The hospital serves residents from Burlington and surrounding cities of Hamilton, Waterdown, Flamborough, Milton and Stoney Creek.
JBH is one of Hamilton Niagara's Top Employers for six consecutive years, with a skilled staff of 194 physicians, 852 nurses, 2,062 full- and part-time staff and more than 700 volunteers.
JBH is a Clinical Education site in conjunction with McMaster University, and designated as an Academic Community Teaching Hospital. Its expanded campus, including the state-of-art Michael Lee-Chin & Family Patient Tower, features an Emergency Department, 293 funded inpatient beds, and 9 Operating Rooms.
JBH is also a partner member of the Burlington Ontario Health Team. JBH inspires and empowers a culture of caring and this is demonstrated in many ways including our commitment to the health, safety and well-being of our people.
Our Hospital's Critical Needs are funded by JBH Foundation, founded in 1976. The Foundation's focus is on engaging the Community, donors and partners through innovative collaboration to achieve our philanthropic goals. With your support, our aim is to create the best health care for our Community.
The Foundation is governed by a team of Community volunteer leaders, and is managed by a dedicated staff of professionals who ensure that every donation is used effectively and efficiently to meet the needs of patients and their families.
Social Media Terms of Use: https://www.josephbranthospital.ca/en/about-us/social-media-terms-of-use.asp
Social Worker (Family Specialist) - Mental Health
About the role
Position Number: 217511-67
Position Available: Case Manager, Social Worker - MSW (Family Specialist)
Status: Regular Full-Time
Department: Mental Health - First Episode Psychosis
Union: O.P.S.E.U.
Shifts: Days, Evenings
Posting Date: August 14, 2025
Closing Date: August 21, 2025
Internal applicants must apply by 11:59pm on August 21, 2025.
About Joseph Brant Hospital:
Joseph Brant Hospital (JBH) is a full-service hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. JBH is honoured to be recognized as one of Hamilton Niagara’s Top Employers since 2015, with a skilled team of approximately 200 physicians, 2,000 employees, and more than 300 volunteers.
JBH is a Clinical Education site in conjunction with McMaster University, and is designated as an Academic Community Teaching Hospital. JBH is also a partner member of the Burlington Ontario Health Team (BOHT). JBH is deeply committed to providing exemplary care and living the hospital’s core values of Compassion, Accountability, Respect and Excellence.
JBH also inspires and empowers a culture of caring and this is demonstrated in many ways including our commitment to the health, safety, and wellbeing of our people. For more information, visit www.josephbranthospital.ca.
POSITION SUMMARY
The Case Manager, Social Worker (Family Specialist) works collaboratively with the members of the interdisciplinary team to provide education, assessment, support, and advocacy primarily for the client, family members and friends/significant others of clients experiencing a first episode psychosis. The Family Specialist will screen referrals, conduct assessments and participate in the development of treatment plans that not only mitigate the effects of the first psychotic episode for the client, but also address the impact of the illness on family. The Family Specialist will implement clinical best practices, engaging in therapeutic partnerships with clients, their families, the hospital and community resources.
RESPONSIBILITIES:
- Conduct and/or actively participate in screened client interviews.
- Conduct interviews with family members to obtain pertinent history relevant to assessment and treatment of ill relative.
- Develop, implement and evaluate treatment agreements.
- Use recovery and rehabilitation models in assessment, planning, intervention and evaluation of family centred interventions.
- Espouse and enact the principles of therapeutic partnership.
- Provide psychoeducation to clients, families and community partners with a focus on helping them to understand episodes of psychosis (e.g. etiology, treatment, medication, prognosis, recovery).
- Liaise and advocate between the client, family, other members of the treatment team and the larger treatment community.
- Provide crisis intervention and support.
- Provide interventions which reflect the unique needs of young adult clients and their families.
- Reinforce the strengths and adaptive coping strategies of family and friends.
- Participate in group planning, implementation and evaluation as needed.
- Demonstrate a commitment to professional and team oriented education.
- Provide education to health science students and professionals
- Offer public/community education.
- Participate in program evaluation, best practice and research.
- Develop and facilitate group programs for clients and family members as needed.
- Provide regular written and phone communication with client’s family.
- Attend supervision, team, administrative and relevant system-level meetings.
- Complete required documentation and collect statistical data in a timely manner.
- Demonstrate ability to build and maintain statistical programs related to outcome measures
- Consider safety of self and co-workers while performing work.
QUALIFICATIONS:
- M.S.W. or equivalent with significant experience in the field of mental health and addictions and family work preferred.
- Knowledge and minimum 3-5 years experience working in an outpatient/community setting with persons with psychotic disorders including etiology, prognosis and treatment modalities.
- Skills, knowledge, and attitudes commensurate with the provision of intensive clinical case management services and crisis intervention functions.
- Ability to assess efficacy and side effects of many different psychiatric medications: mood stabilizers, antipsychotic medications, and antidepressants.
- Knowledge of the unique developmental issues of young adult clients and their families.
- Knowledge and experience working with clients with substance use issues.
- Knowledge and experience working within a psycho educational model with families.
- Knowledge of family systems theory, the adaptation process in families, adjustment to chronic illnesses, utilizing the principles of adult learning.
- Experience in health teaching strategies for clients, families and community.
- Ability to work in a collaborative partnership with clients, family and community.
- Ability to model advocacy skills and coach clients and families to acquire these skills.
- Communication skills, interviewing skills, critical thinking, and problem solving skills.
- Knowledge, skills and experience in the principles and practices of psychosocial rehabilitation, psycho education and recovery including hope and empowerment.
- Participation in research, best practice, program evaluation, and evidence of continued professional development and education.
- Knowledge of community resources to support clients and families.
- Computer skills in Microsoft Outlook, Windows, Word, Excel and PowerPoint.
- Flexibility and responsiveness to shifting service demands.
To be considered for this exciting opportunity please visit the JBH Careers page to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Joseph Brant Hospital is committed to an equitable and inclusive culture where everyone thrives and feels that they belong. One of the pillars of our Diversity, Equity and Inclusion framework is to enable our people and patients to flourish by removing barriers. In compliance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available during the recruitment and selection process and throughout employment.
Please help us meet our commitment to providing an inclusive and barrier-free environment by letting us know if you require accommodation. Contact Human Resources for confidential assistance at careers@josephbranthospital.ca or at 905-632-3737 ext. 4129.
Please include the posting number in the subject line of any email correspondence to enable appropriate assistance.
About Joseph Brant Hospital
Compassionate Care. Exemplary Service. Every Time.
Opened on February 1,1961, Joseph Brant Hospital was erected on land owned by its namesake, Thyandenegea (Joseph Brant).
Joseph Brant Hospital (JBH) is a full-service community teaching hospital located in the growing and thriving community of Burlington, Ontario. The hospital serves residents from Burlington and surrounding cities of Hamilton, Waterdown, Flamborough, Milton and Stoney Creek.
JBH is one of Hamilton Niagara's Top Employers for six consecutive years, with a skilled staff of 194 physicians, 852 nurses, 2,062 full- and part-time staff and more than 700 volunteers.
JBH is a Clinical Education site in conjunction with McMaster University, and designated as an Academic Community Teaching Hospital. Its expanded campus, including the state-of-art Michael Lee-Chin & Family Patient Tower, features an Emergency Department, 293 funded inpatient beds, and 9 Operating Rooms.
JBH is also a partner member of the Burlington Ontario Health Team. JBH inspires and empowers a culture of caring and this is demonstrated in many ways including our commitment to the health, safety and well-being of our people.
Our Hospital's Critical Needs are funded by JBH Foundation, founded in 1976. The Foundation's focus is on engaging the Community, donors and partners through innovative collaboration to achieve our philanthropic goals. With your support, our aim is to create the best health care for our Community.
The Foundation is governed by a team of Community volunteer leaders, and is managed by a dedicated staff of professionals who ensure that every donation is used effectively and efficiently to meet the needs of patients and their families.
Social Media Terms of Use: https://www.josephbranthospital.ca/en/about-us/social-media-terms-of-use.asp