Company Description Oakville Sleep Dentistry is a specialized dental practice located at 180 Oak Park Blvd Unit #2 in Oakville, Ontario, Canada. The clinic focuses on providing comfortable and accessible dental care, with particular attention to patients who benefit from sleep or sedation dentistry services. Team members work in a professional, patient-centered environment that values clear communication and a calm, welcoming atmosphere. The practice offers opportunities to contribute to positive patient experiences and to grow within a supportive dental care setting.

Role Description The Dental Receptionist is a full-time, on-site role based in Oakville, ON. This position is responsible for greeting patients, managing check-in and check-out procedures, and creating a welcoming front desk experience. Day-to-day tasks include answering and directing phone calls, booking and confirming appointments, maintaining patient records, processing payments, and coordinating patient flow with the clinical team. The Dental Receptionist also supports administrative duties such as handling inquiries, managing correspondence, and ensuring confidentiality and accuracy of patient information. The role requires consistent professionalism, attention to detail, and a strong commitment to patient service.

Qualifications Candidates should possess strong Appointment Scheduling skills, including managing calendars, confirming appointments, and organizing follow-up visits. Candidates should possess knowledge of basic Dental Care concepts to understand common procedures, terminology, and patient needs. Candidates should possess professional Phone Etiquette and Communication skills to handle calls, provide information, and interact effectively with patients and team members. Candidates should possess core Receptionist Duties skills, including greeting patients, managing front desk operations, and handling administrative tasks. Additional beneficial qualifications include experience in a dental or medical office, familiarity with dental practice management software, strong organizational skills, and the ability to multitask in a busy environment. A high school diploma or equivalent is required; post-secondary education or formal training in office administration, medical/dental reception, or a related field is an asset.