Quality Engineering Program Manager
About the role
Position Description
Category: Testing/Quality Assurance/Quality EngineeringCity: Vancouver, British Columbia (Hybrid)Position ID:Employment Type: Full-Time
CGI is seeking an experienced Senior Consultant Quality Engineering Program Manager to lead a large-scale, enterprise-class Quality Assurance (QA) and Quality Engineering (QE) program supporting our valued client. This is an exciting opportunity to bring strategic vision and operational excellence to one of the most dynamic retail technology environments in the industry.
As a Quality Manager at CGI, you will provide thought leadership and hands-on guidance to a large distributed team of quality professionals, driving transformation from Quality Control (QC) to Quality Assurance (QA) to Quality Engineering (QE) and ultimately Quality Intelligence (QI). You'll help shape a modern, automation-first approach that enables faster delivery, improved quality, and measurable business value.
Your future duties and responsibilities
- Lead and manage a large QA/QE organization across multiple workstreams and technology domains and geographies.
- Define and execute a scalable, data-driven quality strategy aligned with the client's data first transformation goals.
- Champion continuous improvement by identifying and eliminating the root cause of defects, focusing on reducing defect leakage and increasing early defect detection.
- Build and mature test automation frameworks and CI/CD integration to accelerate delivery pipelines across your teams.
- Partner with client stakeholders, delivery leads, and CGI leadership to drive metrics-based quality governance and reporting.
- Enable the shift to intelligent automation and predictive analytics, fostering a culture of Quality Intelligence (QI).
- Mentor and develop quality leaders within the team, ensuring capability growth and consistent delivery excellence.
Required Qualifications To Be Successful In This Role
- 10–15 years of experience in Quality Assurance, Quality Engineering, or Quality Improvement, with at least 5 years in leadership roles managing large, distributed teams (35–50+ members).
- Proven experience establishing enterprise QA/QE programs that integrate automation, DevOps, and continuous testing practices.
- Strong understanding of test strategy, defect prevention, and quality metrics management.
- Demonstrated success driving measurable reductions in production defects and accelerating time-to-market.
- Excellent stakeholder management, communication, and transformation leadership skills.
- Experience with retail, eCommerce, or enterprise platforms preferred.
- Bachelor's degree in Computer Science, Engineering, or related field (Master's degree an asset).
"CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes various factors including but not limited to skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $85,000 - $160,000."
Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team—one of the largest IT and business consulting services firms in the world.
About CGI
Insights you can act on to achieve trusted outcomes.
We are insights-driven and outcomes-focused to help accelerate returns on your investments. Across 21 industry sectors and 400 locations worldwide, we provide comprehensive, scalable and sustainable IT and business consulting services that are informed globally and delivered locally.
We value your opinions and welcome your comments and questions on our posts here on LinkedIn. Please keep a polite, professional and constructive tone. We remove comments containing objectionable language and derogatory views. We do not allow content that is unrelated to the subject, and we remove discriminatory and racist comments as well as spam and advertising.
Note that content on this page contains general information regarding CGI’s services and initiatives and should not be considered direct business advice. To engage in a discussion with one of our experts, please make a request through https://www.cgi.com/en/contact-us
Quality Engineering Program Manager
About the role
Position Description
Category: Testing/Quality Assurance/Quality EngineeringCity: Vancouver, British Columbia (Hybrid)Position ID:Employment Type: Full-Time
CGI is seeking an experienced Senior Consultant Quality Engineering Program Manager to lead a large-scale, enterprise-class Quality Assurance (QA) and Quality Engineering (QE) program supporting our valued client. This is an exciting opportunity to bring strategic vision and operational excellence to one of the most dynamic retail technology environments in the industry.
As a Quality Manager at CGI, you will provide thought leadership and hands-on guidance to a large distributed team of quality professionals, driving transformation from Quality Control (QC) to Quality Assurance (QA) to Quality Engineering (QE) and ultimately Quality Intelligence (QI). You'll help shape a modern, automation-first approach that enables faster delivery, improved quality, and measurable business value.
Your future duties and responsibilities
- Lead and manage a large QA/QE organization across multiple workstreams and technology domains and geographies.
- Define and execute a scalable, data-driven quality strategy aligned with the client's data first transformation goals.
- Champion continuous improvement by identifying and eliminating the root cause of defects, focusing on reducing defect leakage and increasing early defect detection.
- Build and mature test automation frameworks and CI/CD integration to accelerate delivery pipelines across your teams.
- Partner with client stakeholders, delivery leads, and CGI leadership to drive metrics-based quality governance and reporting.
- Enable the shift to intelligent automation and predictive analytics, fostering a culture of Quality Intelligence (QI).
- Mentor and develop quality leaders within the team, ensuring capability growth and consistent delivery excellence.
Required Qualifications To Be Successful In This Role
- 10–15 years of experience in Quality Assurance, Quality Engineering, or Quality Improvement, with at least 5 years in leadership roles managing large, distributed teams (35–50+ members).
- Proven experience establishing enterprise QA/QE programs that integrate automation, DevOps, and continuous testing practices.
- Strong understanding of test strategy, defect prevention, and quality metrics management.
- Demonstrated success driving measurable reductions in production defects and accelerating time-to-market.
- Excellent stakeholder management, communication, and transformation leadership skills.
- Experience with retail, eCommerce, or enterprise platforms preferred.
- Bachelor's degree in Computer Science, Engineering, or related field (Master's degree an asset).
"CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes various factors including but not limited to skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $85,000 - $160,000."
Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team—one of the largest IT and business consulting services firms in the world.
About CGI
Insights you can act on to achieve trusted outcomes.
We are insights-driven and outcomes-focused to help accelerate returns on your investments. Across 21 industry sectors and 400 locations worldwide, we provide comprehensive, scalable and sustainable IT and business consulting services that are informed globally and delivered locally.
We value your opinions and welcome your comments and questions on our posts here on LinkedIn. Please keep a polite, professional and constructive tone. We remove comments containing objectionable language and derogatory views. We do not allow content that is unrelated to the subject, and we remove discriminatory and racist comments as well as spam and advertising.
Note that content on this page contains general information regarding CGI’s services and initiatives and should not be considered direct business advice. To engage in a discussion with one of our experts, please make a request through https://www.cgi.com/en/contact-us