hotel front office manager
Top Benefits
About the role
Overview
Languages
English
Education
College/CEGEP
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work site environment
Non-smoking Air conditioned
Work setting
Urban area Relocation costs not covered by employer
Responsibilities
Tasks
Develop and implement policies and procedures for daily operations Recruit and hire staff Supervise staff Conduct performance reviews Conduct training sessions Negotiate with clients for the use of facilities Perform front desk duties Enforce policies and procedures Address customers' complaints or concerns Assist clients/guests with special needs Establish work schedules Manage events Organize and maintain inventory
Supervision
16-20 people
Experience and specialization
Computer and technology knowledge
MS Word Central reservation system (CRS) MS Excel MS Office MS Outlook MS PowerPoint MS Windows
Additional information
Security and safety
Bondable Basic security clearance Enhanced reliability security clearance Criminal record check
Transportation/travel information
Own transportation Public transportation is available
Work conditions and physical capabilities
Fast-paced environment Work under pressure Tight deadlines Attention to detail Combination of sitting, standing, walking Standing for extended periods
Personal suitability
Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Team player
Benefits
Health benefits
Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits
Financial benefits
Group insurance benefits Life insurance Pension plan
Long term benefits
Long-term care insurance Maternity and parental benefits Tax-Free Savings Account (TFSA)
Other Benefits
Learning/training paid by employer Other benefits Paid time off (volunteering or personal days) Team building opportunities Parking available Travel insurance Wellness program
Not the right fit? Search for hotel front office manager jobs in Toronto, Ontario, Canada
About Chelsea Hotel, Toronto
The Chelsea Hotel, Toronto is Canada’s largest hotel. With 1,590 guest rooms and suites, the hotel is at the centre of it all. Located on the corner of Gerrard Street and Yonge, guests are simply steps away from world-class restaurants and cafes, hundreds of shopping options, and the convenience of Toronto’s public transit. Whether your clients are traveling for business or they’re traveling for leisure, Chelsea Hotel, Toronto offers every guest a memorable experience with exceptional value and comfort.
Similar Jobs
hotel front office manager
Top Benefits
About the role
Overview
Languages
English
Education
College/CEGEP
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work site environment
Non-smoking Air conditioned
Work setting
Urban area Relocation costs not covered by employer
Responsibilities
Tasks
Develop and implement policies and procedures for daily operations Recruit and hire staff Supervise staff Conduct performance reviews Conduct training sessions Negotiate with clients for the use of facilities Perform front desk duties Enforce policies and procedures Address customers' complaints or concerns Assist clients/guests with special needs Establish work schedules Manage events Organize and maintain inventory
Supervision
16-20 people
Experience and specialization
Computer and technology knowledge
MS Word Central reservation system (CRS) MS Excel MS Office MS Outlook MS PowerPoint MS Windows
Additional information
Security and safety
Bondable Basic security clearance Enhanced reliability security clearance Criminal record check
Transportation/travel information
Own transportation Public transportation is available
Work conditions and physical capabilities
Fast-paced environment Work under pressure Tight deadlines Attention to detail Combination of sitting, standing, walking Standing for extended periods
Personal suitability
Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Team player
Benefits
Health benefits
Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits
Financial benefits
Group insurance benefits Life insurance Pension plan
Long term benefits
Long-term care insurance Maternity and parental benefits Tax-Free Savings Account (TFSA)
Other Benefits
Learning/training paid by employer Other benefits Paid time off (volunteering or personal days) Team building opportunities Parking available Travel insurance Wellness program
Not the right fit? Search for hotel front office manager jobs in Toronto, Ontario, Canada
About Chelsea Hotel, Toronto
The Chelsea Hotel, Toronto is Canada’s largest hotel. With 1,590 guest rooms and suites, the hotel is at the centre of it all. Located on the corner of Gerrard Street and Yonge, guests are simply steps away from world-class restaurants and cafes, hundreds of shopping options, and the convenience of Toronto’s public transit. Whether your clients are traveling for business or they’re traveling for leisure, Chelsea Hotel, Toronto offers every guest a memorable experience with exceptional value and comfort.