The salary range for this position is CAD $24.76/Hr. - CAD $30.95/Hr.

Are you a skilled multitasker with strong organizational skills and a passion for supporting leadership? We’re seeking a dynamic Program Administrative Assistant to play a vital role in driving our Emergency program’s success at St. Paul's Hospital. Reporting to our Program Director, you’ll be the pillar of our administrative operations, ensuring seamless coordination and communication across the board.

In this role, you will

• Provide essential administrative support using advanced word processing, database, spreadsheet, and graphics tools.
• Prepare confidential correspondence, manage data, and create impactful presentations.
• Handle sensitive medical-legal, labor relations, and disciplinary communications with utmost professionalism.
• Collaborate closely with fellow Administrative and Executive Assistants to maintain smooth operations and tackle priority projects together.

If you are ready to make a meaningful impact, this is the perfect opportunity to elevate your career!

Education High School Diploma, completion of a recognized secretarial or business program and three (3) to five (5) years recent related experience, or equivalent combination of education, training and experience.

Skills and Abilities

• Ability to handle multiple complex and competing priorities.
• Effective interpersonal skills and ability to maintain harmonious working relationships with others.
• Ability to communicate effectively both verbally and in writing.
• Ability to set priorities and meet deadlines.
• Ability to work with minimal supervision.
• Ability to keyboard at 60 WPM.
• Ability to take and transcribe minutes of meetings.
• Intermediate to advanced skills using a variety of computerized software packages such as Microsoft Office Suite (e.g. Excel, Access, PowerPoint, Outlook), related databases and the Internet. Knowledge and use of MS Visio and web publishing software would be an asset.
• Working knowledge of basic bookkeeping/accounting procedures and concepts.
• A competitive salary The hiring range for this position is $24.76 - $30.95 per hour, depending on experience.
• Growth opportunities We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• State-of-the-art facilities The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.
• Inclusive culture We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
• A comprehensive health benefits package including dental, vision, and life insurance as well as pension.

Your Day to Day

• Sets up systems, develops, organizes and maintains the day-to-day operations of the Program Directors' office (and Physician Program Director, where applicable). Ensures that documents / emails/ phone calls that require action are actioned, and mail in and out of the office is processed accordingly. Maintains bring forward materials and ensures that documentation is complete and available on a daily basis, develops and maintains filing systems that are both electronic and physical.
• Assists the Program Director in confidential Human Resources processes such as setting up and coordinating team interviews of candidates for a variety of program leadership positions, and preparing confidential documents regarding Program staff.
• Utilizes word processing, spreadsheet and graphic software to produce a variety of reports, correspondence, presentation materials for Program meetings and seminars, brochures/newsletters; develops and maintains spreadsheets and databases to record, analyze and display data. Utilizes business diagram software to prepare program work diagrams, flow charts, project plans and organizational charts.
• Manages day-to-day confidential correspondence, including mail, e-mail and voice-mail for the Program Director and Physician Program Director or assigned delegate(s).
• Maintains on-call rosters, distributing general notices and forwards public inquiries/concerns to appropriate department and individuals.
• Schedules and prioritizes meetings and appointments and/or seminars, prepares and distributes agendas, books meeting rooms and arranges catering and any media services required, records minutes, ensures that all handout materials and other supplies are available; takes follow up action as designated. Sets up equipment as required and finalizes minutes.
• Develops and maintains filing systems for the Program, including compiling, collating, calculating and preparation of information for reports, briefs and projects, both in hard copy and electronically to ensure access and timely retrieval of information.
• Assesses material and office supply needs and orders as required.
• Processes all cheque requests and invoices for both Leader and program expenditures. Processes all sessional and MSP billing for designated physicians.
• Supports program specific project teams and creates statistical reports and/or supporting documents.
• Assists with the capital equipment and planning processes in the Program, including gathering capital requests and providing support to the Operations Leaders in preparing their requisitions.
• Assists the minor capital renovation process by liaising with planning and redevelopment leaders and preparing specific documentation.
• Liaises with Foundations to ensure funds are appropriately received and accessed, as requested.
• Performs other related duties as assigned.

Who We Are Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.