About SickKids

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

Position Description

Are you a dynamic, service-oriented individual who is eager to learn and expand on your current skill sets within finance in the healthcare industry? Are you looking for a challenging and rewarding position where you can utilize your organizational, time management and communication skills? If you want to work for an organization that prides itself on creating a thriving career for its employees, then we would like to hear from you!

Come join the wonderful world of SickKids! As part of the finance team, you will be the front office ambassador responsible for opening & closing the Business Office, as well as the face of the finance team for patients, their families and other areas across the hospital. Key responsibilities will include providing superior customer service at the counter, managing telephone inquiries, and the processing of deposits and cash balancing initiatives. The Business Office is the main cash office for the entire Hospital. Please note that this is an on-site role. All payments are processed through the Business Office excluding Research Finance.

Here's What You'll Get To Do

• Responsible for opening the Business Office during regular working hour.
• Daily reconciliations of cash and cheque deposits (Opening and closing).
• Counter and telephone customer service for both internal and external customers (families and other staff across the Hospital) who are looking to make a payment.
• Single point of contact for deposits for the whole hospital.
• Payment allocation for all Patient and Non-Patient Business Units excluding Research.
• Primary contact for EFT's and EFT allocation.
• Disbursement of Petty Cash, AP Cheques, Taxi Chit booklets, HR Cheques.
• Preparation of journal entries to record expenses for petty cash as well as HR recoveries.
• Responsible for setting up payment arrangements with clients in compliance with policies and processes.
• Responsible for ensuring the accurate coding and posting of deposits to patient accounts are completed by required timelines (including month end).
• Call the Ministry of Health to validate Health Cards.
• Collaborate with internal and external customers in order to research and provide solutions when disputes arise and minimize any duplicate billing errors.
• Other duties assigned, pertaining to the day to day operation of the Business Office.
• Demonstrated commitment and actions in advancing equity, diversity, and inclusion objectives.

Here's What You'll Need

Essential Requirements

• Post Secondary Diploma/Certification in Accounting/Finance.
• 3-5 years experience working in an accounting/finance dept.
• Keen eye for detail and strong problem-solving skills
• Excellent communication skills, both written & verbal.
• Proven outstanding customer service skills.
• Solid relationship building & team-spiritedness.
• Demonstrated commitment and actions in advancing equity, diversity and inclusion objectives.

Preferred Qualifications

• Healthcare experience preferred.

Employment Type:

• Full-time, 6 month contract with possible extension

Our Commitment to Diversity

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

Accessibility & Accommodation

If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

How To Apply

Technical difficulties? Email ask.hr@sickkids.ca with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.