Director, Software Architecture – Loyalty Platforms
Top Benefits
About the role
Location: Toronto Downtown (Hybrid – 3 days onsite, 2 days remote)
Salary: $160,000 - 165,000, yearly bonus, comprehensive benefits and more
About the Opportunity
Our client is seeking an experienced Director, Architecture to lead the strategy, governance, and evolution of a large-scale, cloud-native loyalty platform supporting millions of customer interactions across retail, banking, travel, and digital engagement channels. Reporting to the Head of Architecture, you'll lead a team of Solution Architects and work closely with business and technology leaders to drive architecture strategy, modernize the Salesforce ecosystem, enable scalable digital experiences, and guide the organization's long-term technology roadmap. This is a highly visible leadership role with significant influence over enterprise architecture, platform modernization, and business growth.
What's In It for You
Lead architecture for one of Canada's largest and most sophisticated loyalty platforms. Architect core loyalty platform capabilities, including points management, offers and personalization, partner integrations, and real-time data processing to support customer engagement, analytics, and business insights. Manage and mentor a team of experienced Solution Architects. Drive enterprise-wide architecture strategy across cloud, APIs, digital marketing, and customer engagement. Partner directly with senior business and technology leaders to shape the future technology roadmap. Work with modern technologies including Azure, Salesforce Marketing Cloud, Snowflake, Boomi, and cloud-native microservices.
Your Responsibilities
Define and execute the architecture strategy and roadmap for the enterprise loyalty platform. Lead and mentor a team of Solution Architects while providing technical leadership and architectural governance. Drive scalable, secure cloud-native architecture with a focus on Azure, microservices, APIs, and enterprise integration. Lead architecture initiatives supporting loyalty capabilities, customer journeys, campaigns, partner integrations, and digital engagement. Guide the evolution of the Salesforce Marketing Cloud ecosystem and related marketing technologies. Partner with Engineering, Product, DevOps, Security, and business stakeholders to ensure successful solution delivery. Drive platform modernization, cost optimization, security, and architecture best practices across a multi-cloud environment.
Skills and Qualifications
12+ years of experience in Enterprise, Solution, or Cloud Architecture, including leadership responsibilities. Proven experience architecting enterprise loyalty or customer rewards platforms. Strong background in Microsoft Azure, cloud-native architecture, microservices, and API-first design. Experience with Salesforce Marketing Cloud or similar customer engagement platforms Strong understanding of customer journeys, campaign management, personalization, and digital marketing technologies. Experience leading architecture teams, governance, and enterprise technology roadmaps. Knowledge of platforms like Salesforce Loyalty Management, Snowflake, Braze, Twilio, Boomi, similar Familiarity with Martech (CDP, email/campaign tools, personalization engines) is preferred. Experience with Snowflake, Boomi/MuleSoft, AWS, GCP, and event-driven architectures is considered an asset. Experience within Banking, Credit Cards, Retail, Loyalty, or Travel industries is highly preferred.
Not the right fit? Search for Director, Software Architecture jobs in Toronto, Ontario, Canada
About Altis Recruitment
Altis is a recognized leader in the delivery of recruitment and staffing services across Canada. We place qualified job seekers in temporary, contract and permanent positions across Finance and Accounting, Construction, Property Management, Administrative Support, Human Resources, Communications, Medical/Health Professions and Information Technology, among others.
Similar Jobs
Director, Software Architecture – Loyalty Platforms
Top Benefits
About the role
Location: Toronto Downtown (Hybrid – 3 days onsite, 2 days remote)
Salary: $160,000 - 165,000, yearly bonus, comprehensive benefits and more
About the Opportunity
Our client is seeking an experienced Director, Architecture to lead the strategy, governance, and evolution of a large-scale, cloud-native loyalty platform supporting millions of customer interactions across retail, banking, travel, and digital engagement channels. Reporting to the Head of Architecture, you'll lead a team of Solution Architects and work closely with business and technology leaders to drive architecture strategy, modernize the Salesforce ecosystem, enable scalable digital experiences, and guide the organization's long-term technology roadmap. This is a highly visible leadership role with significant influence over enterprise architecture, platform modernization, and business growth.
What's In It for You
Lead architecture for one of Canada's largest and most sophisticated loyalty platforms. Architect core loyalty platform capabilities, including points management, offers and personalization, partner integrations, and real-time data processing to support customer engagement, analytics, and business insights. Manage and mentor a team of experienced Solution Architects. Drive enterprise-wide architecture strategy across cloud, APIs, digital marketing, and customer engagement. Partner directly with senior business and technology leaders to shape the future technology roadmap. Work with modern technologies including Azure, Salesforce Marketing Cloud, Snowflake, Boomi, and cloud-native microservices.
Your Responsibilities
Define and execute the architecture strategy and roadmap for the enterprise loyalty platform. Lead and mentor a team of Solution Architects while providing technical leadership and architectural governance. Drive scalable, secure cloud-native architecture with a focus on Azure, microservices, APIs, and enterprise integration. Lead architecture initiatives supporting loyalty capabilities, customer journeys, campaigns, partner integrations, and digital engagement. Guide the evolution of the Salesforce Marketing Cloud ecosystem and related marketing technologies. Partner with Engineering, Product, DevOps, Security, and business stakeholders to ensure successful solution delivery. Drive platform modernization, cost optimization, security, and architecture best practices across a multi-cloud environment.
Skills and Qualifications
12+ years of experience in Enterprise, Solution, or Cloud Architecture, including leadership responsibilities. Proven experience architecting enterprise loyalty or customer rewards platforms. Strong background in Microsoft Azure, cloud-native architecture, microservices, and API-first design. Experience with Salesforce Marketing Cloud or similar customer engagement platforms Strong understanding of customer journeys, campaign management, personalization, and digital marketing technologies. Experience leading architecture teams, governance, and enterprise technology roadmaps. Knowledge of platforms like Salesforce Loyalty Management, Snowflake, Braze, Twilio, Boomi, similar Familiarity with Martech (CDP, email/campaign tools, personalization engines) is preferred. Experience with Snowflake, Boomi/MuleSoft, AWS, GCP, and event-driven architectures is considered an asset. Experience within Banking, Credit Cards, Retail, Loyalty, or Travel industries is highly preferred.
Not the right fit? Search for Director, Software Architecture jobs in Toronto, Ontario, Canada
About Altis Recruitment
Altis is a recognized leader in the delivery of recruitment and staffing services across Canada. We place qualified job seekers in temporary, contract and permanent positions across Finance and Accounting, Construction, Property Management, Administrative Support, Human Resources, Communications, Medical/Health Professions and Information Technology, among others.