Parts Service Supervisor
Top Benefits
About the role
Position Summary
The Gear Centre Group of Companies is a leading provider of powertrain parts and service for the automotive, heavy truck and off highway equipment industries and includes multiple well established organizations with branches across Canada and we want you to be part of our continued success!
We are currently seeking a full-time, motivated, and experienced Parts Service Supervisor to join our parts department at our Fort McMurray, Alberta location.
Position Overview
The Parts Service Supervisor is responsible for overseeing daily operations related to parts inventory, sales, and distribution while ensuring compliance with company policies and standards. This role plays a key part in supporting customer satisfaction, operational efficiency, and business growth.
Company: Edmonton Gear Centre Ltd.
Shift Information: Full-time, permanent position Monday to Friday, daytime 40 hours
Start Date: January 5, 2026
Work Environment: Combination of office and warehouse setting, overseeing parts inventory, sales, and distribution operations
Hourly Rate: $36.00 per hour
Location: Unit #129, 215 MacDonald Crescent, Fort McMurray, AB T9H 4B5
Language Competency: English
Primary Responsibilities
- Supervise staff in the parts department, providing training, support, and performance feedback
- Maintain accurate inventory levels, monitor warehouse practices, and oversee stock transfers between branches
- Coordinate shipments to ensure timely product delivery
- Manage supplier relationships, enforce warranty and credit policies, and support business development initiatives
- Prepare cost estimates, process sales transactions, and provide customer service support
- Track competitor activities and market trends to inform decision-making
- Implement quality control measures and contribute to continuous process improvements
- Ensure compliance with workplace safety standards and company policies
- Collaborate with other departments to streamline operations and enhance customer experience
- Generate and present reports on sales, inventory trends, and operational challenges to management
- Ensure effective use of ERP systems and Microsoft Office tools for reporting, analysis, and communication
- Other assigned tasks and responsibilities as required by the Branch Manager
Qualifications
- Minimum of 3 years of experience in parts operations, inventory management, or a related supervisory role
- Supply Chain diploma or equivalent is required
- Strong knowledge of parts operations, inventory management, and distribution processes
- Experience working with ERP systems (preferably Infor) for inventory control, purchasing, and reporting
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other computer applications related to inventory and reporting
- Proven leadership skills with the ability to supervise, train, and motivate employees
- Excellent communication, problem-solving, and customer service skills
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines
- Familiarity with warranty procedures, credit policies, and workplace safety regulations is an asset
- Confident and positive demeanor
For the Right Candidate, We Offer:
- Competitive Wages and remuneration package
- Career Advancement Opportunities
- Rewarding team environment
- Employee recognition program
- On-site parking
Comprehensive company paid benefits for employees and eligible dependents including:
- Health and Extended Health
- Dental
- Life Insurance
- International Travel Insurance
If you have a strong work ethic with a positive “can-do” attitude and are interested in building a rewarding career, please apply by Email: careers@tgcgjobs.com or by Fax: 1-888-452-9910
At The Gear Centre Group of Companies, We offer more than just a “job”. We offer Competitive Wages, Comprehensive Benefits, and Career Advancement Opportunities!
We are proud to be dedicated to Equity in the workplace and encourage all interested candidates to apply. For additional information visit our website at www.gearcentregroup.com
About The Gear Centre Group
The Gear Centre Group of Companies was established in 1975 as a small service shop in Edmonton, Alberta. Over the years The Gear Centre Group has evolved to become a leading powertrain parts and service provider for the automotive and heavy truck industries. The company is dedicated to continually expanding our product lines, technical capabilities, and workforce to ensure that we are providing our customers with the latest innovations in powertrain technology and the highest level of service quality in the industry. The company has grown dramatically with a continuous strategy of offering the highest level of production quality and exceptional customer service.
Parts Service Supervisor
Top Benefits
About the role
Position Summary
The Gear Centre Group of Companies is a leading provider of powertrain parts and service for the automotive, heavy truck and off highway equipment industries and includes multiple well established organizations with branches across Canada and we want you to be part of our continued success!
We are currently seeking a full-time, motivated, and experienced Parts Service Supervisor to join our parts department at our Fort McMurray, Alberta location.
Position Overview
The Parts Service Supervisor is responsible for overseeing daily operations related to parts inventory, sales, and distribution while ensuring compliance with company policies and standards. This role plays a key part in supporting customer satisfaction, operational efficiency, and business growth.
Company: Edmonton Gear Centre Ltd.
Shift Information: Full-time, permanent position Monday to Friday, daytime 40 hours
Start Date: January 5, 2026
Work Environment: Combination of office and warehouse setting, overseeing parts inventory, sales, and distribution operations
Hourly Rate: $36.00 per hour
Location: Unit #129, 215 MacDonald Crescent, Fort McMurray, AB T9H 4B5
Language Competency: English
Primary Responsibilities
- Supervise staff in the parts department, providing training, support, and performance feedback
- Maintain accurate inventory levels, monitor warehouse practices, and oversee stock transfers between branches
- Coordinate shipments to ensure timely product delivery
- Manage supplier relationships, enforce warranty and credit policies, and support business development initiatives
- Prepare cost estimates, process sales transactions, and provide customer service support
- Track competitor activities and market trends to inform decision-making
- Implement quality control measures and contribute to continuous process improvements
- Ensure compliance with workplace safety standards and company policies
- Collaborate with other departments to streamline operations and enhance customer experience
- Generate and present reports on sales, inventory trends, and operational challenges to management
- Ensure effective use of ERP systems and Microsoft Office tools for reporting, analysis, and communication
- Other assigned tasks and responsibilities as required by the Branch Manager
Qualifications
- Minimum of 3 years of experience in parts operations, inventory management, or a related supervisory role
- Supply Chain diploma or equivalent is required
- Strong knowledge of parts operations, inventory management, and distribution processes
- Experience working with ERP systems (preferably Infor) for inventory control, purchasing, and reporting
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other computer applications related to inventory and reporting
- Proven leadership skills with the ability to supervise, train, and motivate employees
- Excellent communication, problem-solving, and customer service skills
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines
- Familiarity with warranty procedures, credit policies, and workplace safety regulations is an asset
- Confident and positive demeanor
For the Right Candidate, We Offer:
- Competitive Wages and remuneration package
- Career Advancement Opportunities
- Rewarding team environment
- Employee recognition program
- On-site parking
Comprehensive company paid benefits for employees and eligible dependents including:
- Health and Extended Health
- Dental
- Life Insurance
- International Travel Insurance
If you have a strong work ethic with a positive “can-do” attitude and are interested in building a rewarding career, please apply by Email: careers@tgcgjobs.com or by Fax: 1-888-452-9910
At The Gear Centre Group of Companies, We offer more than just a “job”. We offer Competitive Wages, Comprehensive Benefits, and Career Advancement Opportunities!
We are proud to be dedicated to Equity in the workplace and encourage all interested candidates to apply. For additional information visit our website at www.gearcentregroup.com
About The Gear Centre Group
The Gear Centre Group of Companies was established in 1975 as a small service shop in Edmonton, Alberta. Over the years The Gear Centre Group has evolved to become a leading powertrain parts and service provider for the automotive and heavy truck industries. The company is dedicated to continually expanding our product lines, technical capabilities, and workforce to ensure that we are providing our customers with the latest innovations in powertrain technology and the highest level of service quality in the industry. The company has grown dramatically with a continuous strategy of offering the highest level of production quality and exceptional customer service.