Full-Time Purchasing Manager
Top Benefits
About the role
Linus Tech Tips is the one of the worlds most renowned and influential technology-focused YouTube channels and online communities. With millions of subscribers and a deep passion for all things tech, we are dedicated to providing our audience with informative, entertaining, and exciting content.
WHO WE ARE
WHY WORK HERE?
We’re looking for world-class talent to join our team! Our aim is to foster a culture of creativity and collaboration at work, so we can inspire our audience to be more curious about the world around them. Located half an hour from Vancouver and two hours from Whistler mountain, our office in Surrey lets our team members live and play in beautiful British Columbia.
who you are
You’re driven, curious, and passionate about all things tech. Whether it’s brainstorming the next big idea, diving into data, or getting hands-on with the latest gear, you bring energy and expertise to everything you do. You’re a humble self-starter, aiming high with every step, yet willing to stumble and learn in order to grow.
eQUAL opportunity statement
We’re proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, place of origin, Indigenous identity, religion, family/marital status, physical disability, mental disability, sex, age, sexual orientation, gender identity or expression, political belief, or conviction of a criminal or summary conviction offence unrelated to employment. At our companies, we’re committed to building a workforce that is representative of the audiences we create for, by building a culture where everyone feels like they belong.
JOB PERKS
DEVELOPMENT
Reimbursement of eligible skills development programs and courses.
PAID TIME OFF
Paid personal leave as well as vacation time.
SWAG
Access to swag from lttstore.com, tech, and other goodies.
HEALTH COVERAGE
Extended health benefits and dental plan.
PHONE PLAN
We provide a comprehensive phone plan for our employees.
WELLNESS
Flexible schedules, frequent game nights, and exciting company outings.
GRSP MATCHING
Employer matching plan for your retirement.
-
Full-Time Purchasing Manager
Location: Surrey, BC, Canada
Employment: Full-time
Are you an experienced Purchasing Manager looking to play a pivotal role in sourcing high-quality materials, negotiating strategic contracts, and cultivating strong supplier relationships? Join our dynamic team at Creator Warehouse, the company behind the innovative and highly acclaimed Linus Tech Tips (LTT) backpack, screwdriver, and more! With over 16 million subscribers, your work will have a large impact, affecting products cherished by millions worldwide.
If you have a proven track record in supply chain management, strategic sourcing, and vendor negotiation within the consumer and/or consumer electronics industry, we want to hear from you!
As a Purchasing Manager, your responsibilities include, but are not limited to, the following:
Duties:
- Design and execute supplier sourcing strategies that optimize costs while maintaining the highest standards of quality and on-time delivery. Lead complex projects, including outsourced manufacturing initiatives.
- Take charge of procurement budgets by implementing smart cost-saving measures without compromising quality or compliance. Your expertise will make a direct impact on the bottom line.
- Build and nurture strong supplier partnerships to ensure reliability, quality, and adherence to industry standards.
- Track and analyze key supply chain metrics to drive continuous improvement and supplier performance.
- Secure the best pricing, terms, and contracts with suppliers, ensuring cost-effective agreements that align with business goals.
- Anticipate commodity-specific risk such as tariffs, exchange rate fluctuation, price volatility, and supply chain disruptions before they happen. Develop contingency plans and alternate sourcing strategies to mitigate risks and ensure uninterrupted operations.
- Collaborate with Product Development, Marketing, Demand Planning, and suppliers to streamline procurement processes and keep supply constant and available.
- Work with Supply and Demand planning to ensure orders are placed and maintained to support a changing demand.
Job Requirements:
- Bachelor’s degree in Supply Chain, Business, Economics or equivalent work experience may also be considered.
- 5 years of experience in purchasing, materials management, procurement, sourcing, or production planning within the apparel or textile industry is strongly preferred.
- Demonstrated success in driving cost savings, negotiating supplier contracts, and evaluating supplier performance to optimize supply chain efficiency.
- Exceptional communication, problem-solving, and leadership skills with the ability to effectively manage teams and cross-functional partnerships.
- Strong attention to detail and commitment to operational discipline
- Highly proficient in MS Word, Excel, and PowerPoint, with proven experience organizing and leading meetings through Microsoft Teams.
- Supply Chain Management Professional Designation (SCMP) is an asset
Compensation:
For this position the typical hiring salary base range falls between CAD $80,000 and $100,000 per year, based on market location and job-related qualifications such as knowledge, skills and experience. This role is also eligible for a discretionary bonus and additional benefits, which together make up the total compensation package, in line with our company’s philosophy to recognize and reward employee contributions.
-
Full-Time Customer Service Representative
Location: Surrey, BC, Canada
Employment: Full-time
Creator Warehouse (CW) is looking for a Customer Service Representative to help ensure we keep up with ever-changing customer demand. We want the same amazing, high-quality Linus Tech Tips (LTT) merchandise that we’ve become known for to carry over to the after sales experience!
At Creator Warehouse, we know that maintaining a solutions-oriented, friendly, and accessible customer service team is paramount to ensuring our customers continue to support us. Reporting to the Manager, Customer Service, you’ll be on the front lines, ensuring that the needs of our customers are being met in a timely manner. You’ll also ensure that those needs are communicated internally so that we can improve our entire organization in response to customer feedback. Working just a room away from the designers of our products, you’ll have a wealth of knowledge and support to assist you along the way!
As a Customer Service Representative, your responsibilities include, but are not limited to, the following:
Duties:
- Responding to lttstore.com customer inquiries via email and live chat in an efficient, friendly, and professional manner
- Engaging with our customers to provide excellent service including processing refunds, exchanges and credits for returned merchandise
- Categorizing interactions with customers for the purpose of gathering data and responding to customer issues on a macro level
Job Requirements:
- Minimum of 1 year of experience in a customer service role or other customer-facing environment
- Strong English language fluency and written communication skills
- High emotional intelligence & ability to understand and empathize with our customers
- Excellent interpersonal skills and ability to interact with people of varying personalities
- Strong attention to detail
- Typing speed of 60 words per minute or faster
Assets:
- Prior experience using helpdesk/CRM software such as Gorgias, ZenDesk, Salesforce, etc. is considered a plus.
- French language skills are considered a plus
- Flexible schedule with availability to work extended hours
- Interest in e-commerce
Compensation:
For this position, the typical hiring wage is $24.00 CAD per hour. The base pay is based on market location and may vary depending on job-related qualifications such as knowledge, skills and experience. Creator Warehouse's compensation structure is rooted in a performance and merit-based approach that acknowledges the performance of both the individual and the team.
-
Full-Time Videographer and Editor
Employment: Full-Time
Location: Surrey, BC, Canada
Creator Warehouse is looking for a Videographer and Editor to lead our marketing assets. We are looking for enthusiastic and creative individuals to help support our marketing efforts, specifically on lttstore.com. This is a great opportunity to work with both Creator Warehouse, a tech enthusiast ecommerce brand, and Linus Media Group, which creates the Linus Tech Tips Youtube channel that has over 16+ million subscribers. You will have a massive audience to share your passion for tech, gaming, tools, apparel, photography, photo editing, and marketing.
As a Videographer and Editor, your responsibilities include, but are not limited to, the following:
Duties:
- Capture high-quality photo and video content for e-commerce, catalogs, social media, promotions, and marketing campaigns across digital and print platforms.
- Plan, direct, and execute on-location or studio photo and video shoots, including product, lifestyle, and promotional content, ensuring all creative output aligns brand identity and marketing campaign goals.
- Conceptualize and storyboard visual content, collaborating closely with the marketing, creative, and product teams to deliver compelling and consistent brand narratives.
- Contribute to creative brainstorming and pre-production planning for seasonal campaigns, product launches, and concept initiatives.
- Edit and retouch images using Adobe Photoshop and Lightroom to ensure consistency, color accuracy, and brand alignment and editorial standards.
- Edit and assemble video content, including sound design, motion graphics, and color grading, using Adobe Premiere Pro, After Effects, or equivalent software.
- Collaboration and coordination with models, stylists, designers, and marketing leads to bring creative concepts to life.
- Manage, organize, and archive digital media assets for efficient retrieval and reuse across platforms, and maintain all photo and video equipment, ensuring readiness and proper functionality.
Job Requirements:
- Bachelor’s degree in Photography, Photo Editing, Videography, Film, Fine Arts or related field (or equivalent experience).
- 2-3 years of experience in commercial photography and videography, with a strong portfolio showcasing product and lifestyle content.
- Advanced proficiency with digital cameras, lighting setups, studio equipment, and video/audio gear.
- Expert-level skills in Adobe Creative Suite, especially Photoshop, Lightroom, Premiere Pro, and After Effects.
- Strong eye for visual storytelling, composition, color, and brand alignment.
- Proven ability to work efficiently across multiple projects, meet deadlines, and adapt in a fast-paced, collaborative environment.
- Strong organizational and communication skills, with experience managing visual assets and working with cross-functional teams.
- Preferred: Background in creative agencies, e-commerce, fashion, or consumer product marketing.
Compensation:
For this position, the typical hiring salary range falls between CAD $52,000 and $72,000 per year. The base pay is based on market location and may vary depending on job-related qualifications such as knowledge, skills and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives.
-
Inventory and Warehouse Manager (Contractor)
Location: Atlanta (on-site four days per week in our Atlanta warehouse)
Employment: Contractor
Expected Work Hours: 40 hours per month, with hours potentially varying based on business needs
Are you an experienced Inventory and Warehouse Manager with a passion for optimizing operations, maintaining precise stock control, and leading efficient warehouse teams? Join our dynamic team at Creator Warehouse, the company behind the innovative and highly acclaimed Linus Tech Tips (LTT) backpack, screwdriver, and more! With over 16 million subscribers, your work will have a large impact, affecting products cherished by millions worldwide.
As the Inventory and Warehouse Manager, you will ensure optimal inventory levels through strategic planning, materials management, collaboration with internal team members, and suppliers. By continuously improving accuracy, minimizing stockouts, balancing costs, and ensuring on-time deliveries, we aim to support the company's operational goals and enhance customer satisfaction.
As an Inventory and Warehouse Manager, your responsibilities include, but are not limited to, the following:
Duties:
-
Ensures an accurate and timely accounting of all inventories stored on and off-site, including returned material (RMA/RTS).
-
Provides actionable insights based on inventory data and supports data-driven strategies.
-
Process Improvement:
- Identify and implement opportunities to streamline inventory management processes.
- Create KPI and dashboards to make tactical and strategic decisions to streamline inventory management.
- Monitor inbound and outbound costs and recommend cost and performance improvements.
- Monitor and warehouse processing and shipment times to continuously improve SLA.
-
Oversee and manage daily warehouse operations, ensuring efficiency and compliance with company policies.
-
Work with external warehouse staff, providing leadership, training, and performance evaluations.
-
Develop and implement process improvements to optimize warehouse efficiency.
-
Able to lead and manage quarterly inventory audit and cycle counts as needed.
-
Work with the warehouse team to ensure appropriate staffing and training in advance of spikes in sales due to holidays or promotions.
Job Requirements:
-
Excellent organizational, leadership, and cross-functional collaboration skills
-
Experience operating in a lean warehouse environment.
-
Skills in developing and executing inventory control strategies.
-
Strong knowledge of shipping, receiving, and inventory control processes.
-
Proficiency in warehouse management systems and shipping software.
-
Experience implementing warehouse management or barcoding systems.
-
Able to schedule and lead MS Teams meetings
-
Strong attention to detail and commitment to operational discipline
-
Proficient with MS Word, Excel, and PowerPoint.
-
4-year degree in Supply Chain, Business, or Logistics
-
5-10 years of working experience running a warehouse.
-
OUR OFFICES ARE LOCATED oUTSIDE OF beautiful Vancouver, British Columbia, Canada
About Linus Media Group
Starting out with unboxings at NCIX, a Canadian electronic retailer, Linus went on his own and expanded to event coverage, commercial production, and tech projects.
Founded in January 2013, Linus Media Group operated primarily out of a garage with Linus Sebastian, Luke Lafreniere, Edzel Yago, and Brandon Lee - in true "startup" fashion fighting for their survival.
Shortly afterward, the team was expanded, the garage "office" was relocated to a repurposed residential house "office" and business continued as usual.
Full-Time Purchasing Manager
Top Benefits
About the role
Linus Tech Tips is the one of the worlds most renowned and influential technology-focused YouTube channels and online communities. With millions of subscribers and a deep passion for all things tech, we are dedicated to providing our audience with informative, entertaining, and exciting content.
WHO WE ARE
WHY WORK HERE?
We’re looking for world-class talent to join our team! Our aim is to foster a culture of creativity and collaboration at work, so we can inspire our audience to be more curious about the world around them. Located half an hour from Vancouver and two hours from Whistler mountain, our office in Surrey lets our team members live and play in beautiful British Columbia.
who you are
You’re driven, curious, and passionate about all things tech. Whether it’s brainstorming the next big idea, diving into data, or getting hands-on with the latest gear, you bring energy and expertise to everything you do. You’re a humble self-starter, aiming high with every step, yet willing to stumble and learn in order to grow.
eQUAL opportunity statement
We’re proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, place of origin, Indigenous identity, religion, family/marital status, physical disability, mental disability, sex, age, sexual orientation, gender identity or expression, political belief, or conviction of a criminal or summary conviction offence unrelated to employment. At our companies, we’re committed to building a workforce that is representative of the audiences we create for, by building a culture where everyone feels like they belong.
JOB PERKS
DEVELOPMENT
Reimbursement of eligible skills development programs and courses.
PAID TIME OFF
Paid personal leave as well as vacation time.
SWAG
Access to swag from lttstore.com, tech, and other goodies.
HEALTH COVERAGE
Extended health benefits and dental plan.
PHONE PLAN
We provide a comprehensive phone plan for our employees.
WELLNESS
Flexible schedules, frequent game nights, and exciting company outings.
GRSP MATCHING
Employer matching plan for your retirement.
-
Full-Time Purchasing Manager
Location: Surrey, BC, Canada
Employment: Full-time
Are you an experienced Purchasing Manager looking to play a pivotal role in sourcing high-quality materials, negotiating strategic contracts, and cultivating strong supplier relationships? Join our dynamic team at Creator Warehouse, the company behind the innovative and highly acclaimed Linus Tech Tips (LTT) backpack, screwdriver, and more! With over 16 million subscribers, your work will have a large impact, affecting products cherished by millions worldwide.
If you have a proven track record in supply chain management, strategic sourcing, and vendor negotiation within the consumer and/or consumer electronics industry, we want to hear from you!
As a Purchasing Manager, your responsibilities include, but are not limited to, the following:
Duties:
- Design and execute supplier sourcing strategies that optimize costs while maintaining the highest standards of quality and on-time delivery. Lead complex projects, including outsourced manufacturing initiatives.
- Take charge of procurement budgets by implementing smart cost-saving measures without compromising quality or compliance. Your expertise will make a direct impact on the bottom line.
- Build and nurture strong supplier partnerships to ensure reliability, quality, and adherence to industry standards.
- Track and analyze key supply chain metrics to drive continuous improvement and supplier performance.
- Secure the best pricing, terms, and contracts with suppliers, ensuring cost-effective agreements that align with business goals.
- Anticipate commodity-specific risk such as tariffs, exchange rate fluctuation, price volatility, and supply chain disruptions before they happen. Develop contingency plans and alternate sourcing strategies to mitigate risks and ensure uninterrupted operations.
- Collaborate with Product Development, Marketing, Demand Planning, and suppliers to streamline procurement processes and keep supply constant and available.
- Work with Supply and Demand planning to ensure orders are placed and maintained to support a changing demand.
Job Requirements:
- Bachelor’s degree in Supply Chain, Business, Economics or equivalent work experience may also be considered.
- 5 years of experience in purchasing, materials management, procurement, sourcing, or production planning within the apparel or textile industry is strongly preferred.
- Demonstrated success in driving cost savings, negotiating supplier contracts, and evaluating supplier performance to optimize supply chain efficiency.
- Exceptional communication, problem-solving, and leadership skills with the ability to effectively manage teams and cross-functional partnerships.
- Strong attention to detail and commitment to operational discipline
- Highly proficient in MS Word, Excel, and PowerPoint, with proven experience organizing and leading meetings through Microsoft Teams.
- Supply Chain Management Professional Designation (SCMP) is an asset
Compensation:
For this position the typical hiring salary base range falls between CAD $80,000 and $100,000 per year, based on market location and job-related qualifications such as knowledge, skills and experience. This role is also eligible for a discretionary bonus and additional benefits, which together make up the total compensation package, in line with our company’s philosophy to recognize and reward employee contributions.
-
Full-Time Customer Service Representative
Location: Surrey, BC, Canada
Employment: Full-time
Creator Warehouse (CW) is looking for a Customer Service Representative to help ensure we keep up with ever-changing customer demand. We want the same amazing, high-quality Linus Tech Tips (LTT) merchandise that we’ve become known for to carry over to the after sales experience!
At Creator Warehouse, we know that maintaining a solutions-oriented, friendly, and accessible customer service team is paramount to ensuring our customers continue to support us. Reporting to the Manager, Customer Service, you’ll be on the front lines, ensuring that the needs of our customers are being met in a timely manner. You’ll also ensure that those needs are communicated internally so that we can improve our entire organization in response to customer feedback. Working just a room away from the designers of our products, you’ll have a wealth of knowledge and support to assist you along the way!
As a Customer Service Representative, your responsibilities include, but are not limited to, the following:
Duties:
- Responding to lttstore.com customer inquiries via email and live chat in an efficient, friendly, and professional manner
- Engaging with our customers to provide excellent service including processing refunds, exchanges and credits for returned merchandise
- Categorizing interactions with customers for the purpose of gathering data and responding to customer issues on a macro level
Job Requirements:
- Minimum of 1 year of experience in a customer service role or other customer-facing environment
- Strong English language fluency and written communication skills
- High emotional intelligence & ability to understand and empathize with our customers
- Excellent interpersonal skills and ability to interact with people of varying personalities
- Strong attention to detail
- Typing speed of 60 words per minute or faster
Assets:
- Prior experience using helpdesk/CRM software such as Gorgias, ZenDesk, Salesforce, etc. is considered a plus.
- French language skills are considered a plus
- Flexible schedule with availability to work extended hours
- Interest in e-commerce
Compensation:
For this position, the typical hiring wage is $24.00 CAD per hour. The base pay is based on market location and may vary depending on job-related qualifications such as knowledge, skills and experience. Creator Warehouse's compensation structure is rooted in a performance and merit-based approach that acknowledges the performance of both the individual and the team.
-
Full-Time Videographer and Editor
Employment: Full-Time
Location: Surrey, BC, Canada
Creator Warehouse is looking for a Videographer and Editor to lead our marketing assets. We are looking for enthusiastic and creative individuals to help support our marketing efforts, specifically on lttstore.com. This is a great opportunity to work with both Creator Warehouse, a tech enthusiast ecommerce brand, and Linus Media Group, which creates the Linus Tech Tips Youtube channel that has over 16+ million subscribers. You will have a massive audience to share your passion for tech, gaming, tools, apparel, photography, photo editing, and marketing.
As a Videographer and Editor, your responsibilities include, but are not limited to, the following:
Duties:
- Capture high-quality photo and video content for e-commerce, catalogs, social media, promotions, and marketing campaigns across digital and print platforms.
- Plan, direct, and execute on-location or studio photo and video shoots, including product, lifestyle, and promotional content, ensuring all creative output aligns brand identity and marketing campaign goals.
- Conceptualize and storyboard visual content, collaborating closely with the marketing, creative, and product teams to deliver compelling and consistent brand narratives.
- Contribute to creative brainstorming and pre-production planning for seasonal campaigns, product launches, and concept initiatives.
- Edit and retouch images using Adobe Photoshop and Lightroom to ensure consistency, color accuracy, and brand alignment and editorial standards.
- Edit and assemble video content, including sound design, motion graphics, and color grading, using Adobe Premiere Pro, After Effects, or equivalent software.
- Collaboration and coordination with models, stylists, designers, and marketing leads to bring creative concepts to life.
- Manage, organize, and archive digital media assets for efficient retrieval and reuse across platforms, and maintain all photo and video equipment, ensuring readiness and proper functionality.
Job Requirements:
- Bachelor’s degree in Photography, Photo Editing, Videography, Film, Fine Arts or related field (or equivalent experience).
- 2-3 years of experience in commercial photography and videography, with a strong portfolio showcasing product and lifestyle content.
- Advanced proficiency with digital cameras, lighting setups, studio equipment, and video/audio gear.
- Expert-level skills in Adobe Creative Suite, especially Photoshop, Lightroom, Premiere Pro, and After Effects.
- Strong eye for visual storytelling, composition, color, and brand alignment.
- Proven ability to work efficiently across multiple projects, meet deadlines, and adapt in a fast-paced, collaborative environment.
- Strong organizational and communication skills, with experience managing visual assets and working with cross-functional teams.
- Preferred: Background in creative agencies, e-commerce, fashion, or consumer product marketing.
Compensation:
For this position, the typical hiring salary range falls between CAD $52,000 and $72,000 per year. The base pay is based on market location and may vary depending on job-related qualifications such as knowledge, skills and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives.
-
Inventory and Warehouse Manager (Contractor)
Location: Atlanta (on-site four days per week in our Atlanta warehouse)
Employment: Contractor
Expected Work Hours: 40 hours per month, with hours potentially varying based on business needs
Are you an experienced Inventory and Warehouse Manager with a passion for optimizing operations, maintaining precise stock control, and leading efficient warehouse teams? Join our dynamic team at Creator Warehouse, the company behind the innovative and highly acclaimed Linus Tech Tips (LTT) backpack, screwdriver, and more! With over 16 million subscribers, your work will have a large impact, affecting products cherished by millions worldwide.
As the Inventory and Warehouse Manager, you will ensure optimal inventory levels through strategic planning, materials management, collaboration with internal team members, and suppliers. By continuously improving accuracy, minimizing stockouts, balancing costs, and ensuring on-time deliveries, we aim to support the company's operational goals and enhance customer satisfaction.
As an Inventory and Warehouse Manager, your responsibilities include, but are not limited to, the following:
Duties:
-
Ensures an accurate and timely accounting of all inventories stored on and off-site, including returned material (RMA/RTS).
-
Provides actionable insights based on inventory data and supports data-driven strategies.
-
Process Improvement:
- Identify and implement opportunities to streamline inventory management processes.
- Create KPI and dashboards to make tactical and strategic decisions to streamline inventory management.
- Monitor inbound and outbound costs and recommend cost and performance improvements.
- Monitor and warehouse processing and shipment times to continuously improve SLA.
-
Oversee and manage daily warehouse operations, ensuring efficiency and compliance with company policies.
-
Work with external warehouse staff, providing leadership, training, and performance evaluations.
-
Develop and implement process improvements to optimize warehouse efficiency.
-
Able to lead and manage quarterly inventory audit and cycle counts as needed.
-
Work with the warehouse team to ensure appropriate staffing and training in advance of spikes in sales due to holidays or promotions.
Job Requirements:
-
Excellent organizational, leadership, and cross-functional collaboration skills
-
Experience operating in a lean warehouse environment.
-
Skills in developing and executing inventory control strategies.
-
Strong knowledge of shipping, receiving, and inventory control processes.
-
Proficiency in warehouse management systems and shipping software.
-
Experience implementing warehouse management or barcoding systems.
-
Able to schedule and lead MS Teams meetings
-
Strong attention to detail and commitment to operational discipline
-
Proficient with MS Word, Excel, and PowerPoint.
-
4-year degree in Supply Chain, Business, or Logistics
-
5-10 years of working experience running a warehouse.
-
OUR OFFICES ARE LOCATED oUTSIDE OF beautiful Vancouver, British Columbia, Canada
About Linus Media Group
Starting out with unboxings at NCIX, a Canadian electronic retailer, Linus went on his own and expanded to event coverage, commercial production, and tech projects.
Founded in January 2013, Linus Media Group operated primarily out of a garage with Linus Sebastian, Luke Lafreniere, Edzel Yago, and Brandon Lee - in true "startup" fashion fighting for their survival.
Shortly afterward, the team was expanded, the garage "office" was relocated to a repurposed residential house "office" and business continued as usual.