About the role
About Us
Consilium Safety Group is a global leader in fire and gas safety technology with over 100 years of experience. Our solutions protect lives, assets, and the environment across the marine, energy, real estate, and New Energy sectors.
Headquartered in Gothenburg, Sweden, with more than 55 offices worldwide, we are shaping the future of Safety-Tech through innovation and expertise. At Consilium, we work in a collaborative and fast-paced environment where initiative and ownership are encouraged.
We are now looking for a Project Coordinator to join our team in Coquitlam, Canada.
About the Role
As a Project Coordinator, you will support our service operations by coordinating service attendances, managing customer orders, and ensuring the efficient handling of spare parts and documentation. You will work closely with service engineers, customers, and suppliers to ensure smooth operations and high customer satisfaction.
Key Responsibilities
- Plan and coordinate service attendances, support cases, guarantee matters, and Annual Performance Tests (APT).
- Respond to customer inquiries within 24 hours and prepare quotations for service work.
- Process customer orders, verify order details, and register orders in the ERP system.
- Ensure spare parts are allocated, packed, and delivered for service attendances.
- Maintain documentation and service records in the CRM system.
- Review service documentation and issue customer invoices within seven days of completion.
- Monitor back orders and manage order changes or returns when needed.
- Support coordination with customers, suppliers, freight partners, and warehouse teams.
- Assist with inventory counts and general warehouse administration.
What We’re Looking For
We are looking for someone who is organized, service-minded, and proactive, with the ability to manage multiple tasks in a dynamic environment.
Ideal candidates will have:
- Strong organizational and coordination skills
- Excellent communication and customer service abilities
- Experience with ERP and CRM systems
- Ability to manage multiple priorities and deadlines
- A team-oriented mindset with a proactive approach
- Experience in service coordination, logistics, order processing, or project coordination is considered an asset
Why Join Consilium?
At Consilium, your work contributes directly to our mission: saving lives. You will be part of a global team committed to safety, innovation, and collaboration, with opportunities for growth and development.
Our core values guide everything we do:
One Global Team | We Deliver | I Take Responsibility – I Take Initiative
If you are organized, motivated, and ready to make a difference, we would love to hear from you.
Apply today and become part of our mission to protect lives, assets, and the environment.
About Consilium Safety Group
Consilium develops and markets products, services and systems for safety and automation applications. With a stable base of products complemented by high-quality external brands and a global marketing organization, Consilium ranks among the world’s leading suppliers to international shipping, roling stock, land and energy industry. Through its global organization, Consilium deals with sales, service and customer support in over 29 countries and covers over 55 offices by selected sales and service representatives.
Marine & Safety Consilium Marine & Safety focuses on the international shipping industry and offers products and systems in fire and gas safety, navigation and environment. The range of products includes safety systems for fire and gas detection, navigational products such as voyage data recorders (VDRs), speed logs, electronic nautical charts and radar systems. In the environmental segment, Consilium markets a number of systems for measuring exhaust gas emissions from ships. Consilium also offers systems for fire safety on board rolling stock and in large buildings.
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About the role
About Us
Consilium Safety Group is a global leader in fire and gas safety technology with over 100 years of experience. Our solutions protect lives, assets, and the environment across the marine, energy, real estate, and New Energy sectors.
Headquartered in Gothenburg, Sweden, with more than 55 offices worldwide, we are shaping the future of Safety-Tech through innovation and expertise. At Consilium, we work in a collaborative and fast-paced environment where initiative and ownership are encouraged.
We are now looking for a Project Coordinator to join our team in Coquitlam, Canada.
About the Role
As a Project Coordinator, you will support our service operations by coordinating service attendances, managing customer orders, and ensuring the efficient handling of spare parts and documentation. You will work closely with service engineers, customers, and suppliers to ensure smooth operations and high customer satisfaction.
Key Responsibilities
- Plan and coordinate service attendances, support cases, guarantee matters, and Annual Performance Tests (APT).
- Respond to customer inquiries within 24 hours and prepare quotations for service work.
- Process customer orders, verify order details, and register orders in the ERP system.
- Ensure spare parts are allocated, packed, and delivered for service attendances.
- Maintain documentation and service records in the CRM system.
- Review service documentation and issue customer invoices within seven days of completion.
- Monitor back orders and manage order changes or returns when needed.
- Support coordination with customers, suppliers, freight partners, and warehouse teams.
- Assist with inventory counts and general warehouse administration.
What We’re Looking For
We are looking for someone who is organized, service-minded, and proactive, with the ability to manage multiple tasks in a dynamic environment.
Ideal candidates will have:
- Strong organizational and coordination skills
- Excellent communication and customer service abilities
- Experience with ERP and CRM systems
- Ability to manage multiple priorities and deadlines
- A team-oriented mindset with a proactive approach
- Experience in service coordination, logistics, order processing, or project coordination is considered an asset
Why Join Consilium?
At Consilium, your work contributes directly to our mission: saving lives. You will be part of a global team committed to safety, innovation, and collaboration, with opportunities for growth and development.
Our core values guide everything we do:
One Global Team | We Deliver | I Take Responsibility – I Take Initiative
If you are organized, motivated, and ready to make a difference, we would love to hear from you.
Apply today and become part of our mission to protect lives, assets, and the environment.
About Consilium Safety Group
Consilium develops and markets products, services and systems for safety and automation applications. With a stable base of products complemented by high-quality external brands and a global marketing organization, Consilium ranks among the world’s leading suppliers to international shipping, roling stock, land and energy industry. Through its global organization, Consilium deals with sales, service and customer support in over 29 countries and covers over 55 offices by selected sales and service representatives.
Marine & Safety Consilium Marine & Safety focuses on the international shipping industry and offers products and systems in fire and gas safety, navigation and environment. The range of products includes safety systems for fire and gas detection, navigational products such as voyage data recorders (VDRs), speed logs, electronic nautical charts and radar systems. In the environmental segment, Consilium markets a number of systems for measuring exhaust gas emissions from ships. Consilium also offers systems for fire safety on board rolling stock and in large buildings.