Supervisor, Mental Health Acute Care Services
About the role
OVERVIEW
The Supervisor plays a crucial role in ensuring the consistent delivery of patient-centered care that is safe, efficient, and aligned with best practices and the Hospital’s vision and strategic goals. The Supervisor, in partnership with the Manager, will oversee daily operations, quality and safety, resource allocation, patient flow and team performance, ensuring that patient needs are met promptly and effectively. The Supervisor will foster an environment of continuous improvement and learning, supporting staff learning and competence and encouraging innovation and responsiveness to the dynamic needs of the acute care mental health services. The Supervisor shows evidence of achieving results, leading effectively, thinking critically, sound judgment and demonstrates personal effectiveness. The Supervisor supports corporate and program-level change initiatives and quality improvement initiatives.
The Supervisor will support the Psychiatric Emergency Zone, Adult Inpatient Mental Health Unit and Child and Youth Inpatient Mental Health Unit. The Supervisor will also be trained and expected to cover in other mental health and substance use programs, based on operational needs. The supervisor will be expected to work as Manager On-Call on a rotational basis.
EDUCATION
- Registered Nurse with current certificate of Registration issued by the College of Nurses of Ontario.
- BScN required.
- Masters in nursing or healthcare field considered a strong asset.
- Canadian Psychiatric Mental Health Nursing Certification strongly preferred.
QUALIFICATIONS
- Minimum of 5 years clinical practice in mental health and substance use services. Previous practice experience in acute care mental health services in a hospital setting preferred. Previous experience working across the lifespan is preferred.
- Minimum 2 years experience in a leadership capacity required. Previous formal leadership experience in a hospital environment preferred.
- Experience in a unionized environment with strong labour and employee relations skills.
- Effective leadership skills with experience in developing others.
- Strong organizational awareness and knowledge of organizational structures and functions.
- Excellent verbal and written communication, and interpersonal skills.
- Demonstrated superior problem solving, judgmentand critical thinking skills.
- Ability to think strategically and align actions with strategic goals.
- Demonstrated embodiment of MGH core values.
- Advocate for patients, staff and the advancement of professional practice.
- Knowledge of scheduling and staffing principles.
- Experience using scheduling systems and payroll systems
- Demonstrated ability in fair and equitable work practices.
- Demonstrated ability to work and collaborate effectively as a team member.
- Working knowledge of clinical/administrative computer software, as required.
- Demonstrated commitment to ongoing learning and professional development.
- Good work and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
About Michael Garron Hospital
Nestled in the heart of East Toronto, Michael Garron Hospital (MGH) is a vibrant community teaching hospital serving more than 400,000 people in 22 distinct neighbourhoods. For more than 90 years, MGH has delivered high-quality, patient-centred healthcare services to families along the continuum of care, from welcoming a new life to facing end-of-life.
MGH is a full-service hospital with strong community and research partners. MGH is a proud member of East Toronto Health Partners, the Ontario Health Team serving East Toronto.
In 2010, MGH was the first hospital to make the Great Place to Work Institute's best workplaces in Canada list. More recently, MGH was named one of Greater Toronto's Top Employers for 2023. A benchmark for workplace best practices, this is the sixth consecutive year the hospital has received this recognition.
Social Media Community Guidelines: We welcome discussion on our social media platforms and encourage users to engage in a kind and considerate way.
In order to keep our social media platforms a safe space, we ask users to follow these guidelines: tehn.ca/SocialMedia.
Supervisor, Mental Health Acute Care Services
About the role
OVERVIEW
The Supervisor plays a crucial role in ensuring the consistent delivery of patient-centered care that is safe, efficient, and aligned with best practices and the Hospital’s vision and strategic goals. The Supervisor, in partnership with the Manager, will oversee daily operations, quality and safety, resource allocation, patient flow and team performance, ensuring that patient needs are met promptly and effectively. The Supervisor will foster an environment of continuous improvement and learning, supporting staff learning and competence and encouraging innovation and responsiveness to the dynamic needs of the acute care mental health services. The Supervisor shows evidence of achieving results, leading effectively, thinking critically, sound judgment and demonstrates personal effectiveness. The Supervisor supports corporate and program-level change initiatives and quality improvement initiatives.
The Supervisor will support the Psychiatric Emergency Zone, Adult Inpatient Mental Health Unit and Child and Youth Inpatient Mental Health Unit. The Supervisor will also be trained and expected to cover in other mental health and substance use programs, based on operational needs. The supervisor will be expected to work as Manager On-Call on a rotational basis.
EDUCATION
- Registered Nurse with current certificate of Registration issued by the College of Nurses of Ontario.
- BScN required.
- Masters in nursing or healthcare field considered a strong asset.
- Canadian Psychiatric Mental Health Nursing Certification strongly preferred.
QUALIFICATIONS
- Minimum of 5 years clinical practice in mental health and substance use services. Previous practice experience in acute care mental health services in a hospital setting preferred. Previous experience working across the lifespan is preferred.
- Minimum 2 years experience in a leadership capacity required. Previous formal leadership experience in a hospital environment preferred.
- Experience in a unionized environment with strong labour and employee relations skills.
- Effective leadership skills with experience in developing others.
- Strong organizational awareness and knowledge of organizational structures and functions.
- Excellent verbal and written communication, and interpersonal skills.
- Demonstrated superior problem solving, judgmentand critical thinking skills.
- Ability to think strategically and align actions with strategic goals.
- Demonstrated embodiment of MGH core values.
- Advocate for patients, staff and the advancement of professional practice.
- Knowledge of scheduling and staffing principles.
- Experience using scheduling systems and payroll systems
- Demonstrated ability in fair and equitable work practices.
- Demonstrated ability to work and collaborate effectively as a team member.
- Working knowledge of clinical/administrative computer software, as required.
- Demonstrated commitment to ongoing learning and professional development.
- Good work and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
About Michael Garron Hospital
Nestled in the heart of East Toronto, Michael Garron Hospital (MGH) is a vibrant community teaching hospital serving more than 400,000 people in 22 distinct neighbourhoods. For more than 90 years, MGH has delivered high-quality, patient-centred healthcare services to families along the continuum of care, from welcoming a new life to facing end-of-life.
MGH is a full-service hospital with strong community and research partners. MGH is a proud member of East Toronto Health Partners, the Ontario Health Team serving East Toronto.
In 2010, MGH was the first hospital to make the Great Place to Work Institute's best workplaces in Canada list. More recently, MGH was named one of Greater Toronto's Top Employers for 2023. A benchmark for workplace best practices, this is the sixth consecutive year the hospital has received this recognition.
Social Media Community Guidelines: We welcome discussion on our social media platforms and encourage users to engage in a kind and considerate way.
In order to keep our social media platforms a safe space, we ask users to follow these guidelines: tehn.ca/SocialMedia.