Overnight Key Account Manager
Top Benefits
About the role
Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service, Motivate, Respect, and Connect. As we continue to grow we are looking to add an Key Account Manager (Night Shift) for downtown Toronto, ON to the Scandi Family!
You will be taking care of a client portfolio of 1 site located at the Toronto (Downtown Arena).
What's in it for you:
- Awarded one of Canada's Best Managed Companies: We're committed to a high level standard of excellence for both clients and our Scandi Family.
- Growth Opportunities: A place to hang your hat. We want our employees to grow with us long term.
- Stability and Job Security: Even through tough economic times we've continued to steadily grow, and we aren't slowing down any time soon. With a strong national presence across Canada
- Family First Culture: We are and have always been a family owned and operated business. We have family friendly events year-round and affectionately call our team members the Scandi Family.
- Benefits: We offer a comprehensive medical and dental plan as well as personal days off.
What your day to day will look like:
Reporting into the Regional Director of Operations this is a full time permanent position working hours 11 PM to 7 AM with some need for flexibility to work weekends which will depend on the event schedule.
- Responsible for all overnight operational activity in the assigned region, under the leadership of the Senior Director of Operations.
- Coordinate with the daytime Account Manager in the region with any issues or concerns.
- Oversee completion and appropriate department filing of all company reports, accidents, incidents, damage etc.
- Provide direction and supervision to Owner Operators and/ or Hourly Employees as needed.
- Assist with onboarding and provide ongoing training to Owner Operators and/or Hourly Employees as needed.
- Travel requirements will be 80% travel locally (daily travel within local city/ area) and up to 20% travel within larger region.
What you'll need to succeed:
- Minimum 2-3 years management/ leadership experience with direct reports.
- Subject matter expert in commercial cleaning.
- Excellent customer service and communication skills with demonstrated dependability and problem solving.
- Flexibility in work hours needed
- Intermediate computer skills including PowerPoint, Outlook, Word, and Excel.
Additional Job Details:
- iPad, Cell Phone and Computer provided
Our interview process:
- 20 minute preliminary phone interview with our Recruiter
- 40 minute to an hour assessment (soft skills and personality)
- 30 minute MS Teams video interview with the Hiring Manager and direct Supervisor for the role
At Scandinavian Building Services we are an equal opportunity employer who values a diverse workplace. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome all candidates to apply. We feel it is important that all people have access and opportunity to be employed, to be valued and to be respected.
About Scandinavian Building Services
Scandinavian's team of 8,000+ cleaning professionals are responsible for putting the shine on 160-million feet of retail and commercial properties nationwide.
Our clients include Canada's largest national retailers, commercial spaces from small offices to large towers, iconic sports and entertainment facilities, industrial spaces, fitness facilities, shopping centers, and much more!
No cleaning challenge is too big or too small for Scandinavian.
Established in 1956, Scandinavian has been owned and operated by the Hay family since 1982. Their high standards – and total commitment to providing the best customer service in the business – permeate the entire organization.
Scandinavian strives to be an innovative leader in the janitorial industry and has set itself apart by creating a proprietary QA/QC software called ScandiTRAC, through which customers are provided full transparency and accountability.
Using technology, we gather analytic information to meet individual customer and site-specific needs, bringing you better service, cost savings, and efficiencies.
Scandinavian takes a customer centric approach to the way business is done in order to meet and exceed the needs of individual customers. We also take great effort in creating long lasting partnerships that are beneficial to both parties.
Scandinavian – Our reputation is spotless!
Sectors that We Service: • Retail • Public Sector • Commercial and Office Properties • Arts, Sports, & Entertainment • Educational Facilities • Healthcare Centers and Hospitals • Commercial Cleanup
We also provide a variety of Special Services that include but are not limited to the following: • Parking Lot Maintenance; • Pressure Washing; • High Dusting; • Snow Removal; • Steam Cleaning; • Stone Care; and • Concrete Care etc.
Overnight Key Account Manager
Top Benefits
About the role
Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service, Motivate, Respect, and Connect. As we continue to grow we are looking to add an Key Account Manager (Night Shift) for downtown Toronto, ON to the Scandi Family!
You will be taking care of a client portfolio of 1 site located at the Toronto (Downtown Arena).
What's in it for you:
- Awarded one of Canada's Best Managed Companies: We're committed to a high level standard of excellence for both clients and our Scandi Family.
- Growth Opportunities: A place to hang your hat. We want our employees to grow with us long term.
- Stability and Job Security: Even through tough economic times we've continued to steadily grow, and we aren't slowing down any time soon. With a strong national presence across Canada
- Family First Culture: We are and have always been a family owned and operated business. We have family friendly events year-round and affectionately call our team members the Scandi Family.
- Benefits: We offer a comprehensive medical and dental plan as well as personal days off.
What your day to day will look like:
Reporting into the Regional Director of Operations this is a full time permanent position working hours 11 PM to 7 AM with some need for flexibility to work weekends which will depend on the event schedule.
- Responsible for all overnight operational activity in the assigned region, under the leadership of the Senior Director of Operations.
- Coordinate with the daytime Account Manager in the region with any issues or concerns.
- Oversee completion and appropriate department filing of all company reports, accidents, incidents, damage etc.
- Provide direction and supervision to Owner Operators and/ or Hourly Employees as needed.
- Assist with onboarding and provide ongoing training to Owner Operators and/or Hourly Employees as needed.
- Travel requirements will be 80% travel locally (daily travel within local city/ area) and up to 20% travel within larger region.
What you'll need to succeed:
- Minimum 2-3 years management/ leadership experience with direct reports.
- Subject matter expert in commercial cleaning.
- Excellent customer service and communication skills with demonstrated dependability and problem solving.
- Flexibility in work hours needed
- Intermediate computer skills including PowerPoint, Outlook, Word, and Excel.
Additional Job Details:
- iPad, Cell Phone and Computer provided
Our interview process:
- 20 minute preliminary phone interview with our Recruiter
- 40 minute to an hour assessment (soft skills and personality)
- 30 minute MS Teams video interview with the Hiring Manager and direct Supervisor for the role
At Scandinavian Building Services we are an equal opportunity employer who values a diverse workplace. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome all candidates to apply. We feel it is important that all people have access and opportunity to be employed, to be valued and to be respected.
About Scandinavian Building Services
Scandinavian's team of 8,000+ cleaning professionals are responsible for putting the shine on 160-million feet of retail and commercial properties nationwide.
Our clients include Canada's largest national retailers, commercial spaces from small offices to large towers, iconic sports and entertainment facilities, industrial spaces, fitness facilities, shopping centers, and much more!
No cleaning challenge is too big or too small for Scandinavian.
Established in 1956, Scandinavian has been owned and operated by the Hay family since 1982. Their high standards – and total commitment to providing the best customer service in the business – permeate the entire organization.
Scandinavian strives to be an innovative leader in the janitorial industry and has set itself apart by creating a proprietary QA/QC software called ScandiTRAC, through which customers are provided full transparency and accountability.
Using technology, we gather analytic information to meet individual customer and site-specific needs, bringing you better service, cost savings, and efficiencies.
Scandinavian takes a customer centric approach to the way business is done in order to meet and exceed the needs of individual customers. We also take great effort in creating long lasting partnerships that are beneficial to both parties.
Scandinavian – Our reputation is spotless!
Sectors that We Service: • Retail • Public Sector • Commercial and Office Properties • Arts, Sports, & Entertainment • Educational Facilities • Healthcare Centers and Hospitals • Commercial Cleanup
We also provide a variety of Special Services that include but are not limited to the following: • Parking Lot Maintenance; • Pressure Washing; • High Dusting; • Snow Removal; • Steam Cleaning; • Stone Care; and • Concrete Care etc.