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Sales Account Manager - Hardlines, Amazon Ads

Amazon.com15 days ago
Toronto, ON
Senior Level
full_time

About the role

DESCRIPTION

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.ca, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.

We’re looking for a results oriented Sales Account Manager on our Hardlines business who is passionate about partnering with our Home, Kitchen, Toys, and/or Consumer Electronics advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks.

As a Sales Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and exceed revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Sales Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.

Key job responsibilities

  • Retain and up-sell/grow revenue from existing advertisers

  • Become a knowledgeable partner and leader on Amazon Advertising solutions

  • Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy

  • Deliver the highest level of sales and customer service to our clients

  • Develop annual media strategies for growth based on overall advertiser goals and objectives

  • Develop campaign strategies and audience engagement recommendations

  • Evaluate success metrics and drive campaign performance using data

  • Educate advertisers on performance metrics, insights, and how to drive greater results

  • Work cross-functionally with Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction

BASIC QUALIFICATIONS

  • 3+ years of digital advertising and client facing roles experience
  • Excellent organizational, relationship-building, and communication (written and verbal) skills

PREFERRED QUALIFICATIONS

  • Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business

  • Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations

  • Experience leading process improvements

  • Experience meeting revenue targets and quotas

  • Experience in digital media including display/search advertising, campaign optimization, analytics platforms, client management and business development

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About Amazon.com

Retail
5001-10,000

Amazon Lab126 is an inventive San Francisco Bay Area research and development team that designs and engineers high-profile consumer electronic devices. We engineer devices like Fire tablets, Kindle e-readers, Amazon Fire TV, and Amazon Echo.

As the Amazon devices team, we deliver instant access to everything—digital or physical—from anywhere, via delightfully unique Amazon experiences that make life easier and more fun.