Top Benefits
About the role
Business Intelligence Analyst
EF Educational Tours Canada
Toronto, ON
Hybrid (Fri WFH, Mon/Tues/Wed/Thurs on-site)
EF Educational Tours helps teachers change their students’ lives through educational travel. And frankly, EF does student travel better than anyone else. EF itineraries are more than just places to go and things to see. Experiential learning has been at the heart of our programs since the company started, which allows us to spark connections and inspire curiosity, confidence, and self-awareness in teachers and students from across Canada.
Our mission is to open the world through education – by helping people see new places, experience new cultures, and learn new things about the world and about themselves.
As a Business Intelligence Analyst, you will play a key role in helping our teams make smarter decisions through data. This role goes beyond reporting – you’ll partner closely with business leaders to ask the right questions, uncover meaningful insights, and proactively shape strategy across our Sales, Marketing and Service teams.
What You'll Do:
Sales Forecasting: Develop and maintain accurate sales forecasts, contributing to business planning and strategic decision-making.
Market Segmentation : Collaborate with Sales, Marketing, and Service teams to analyze market trends and customer data, identifying key segments and opportunities for targeted strategies and campaigns.
Dashboard Development and Maintenance: Design, build, and maintain dashboards that track key performance indicators (KPIs), ensuring data is accessible, reliable, and easy for teams to interpret.
Data Analysis and Insights: Analyze data to identify trends, uncover opportunities, and proactively surface insights that help guide business strategy and improve performance across the customer lifecycle.
Cross-Functional Team Support: Engage actively with Sales, Marketing, Service and other departments to support data-driven decision making, translate analytical findings into actionable recommendations, and help teams better understand performance drivers.
Support Evolving Data & Reporting Processes: As our data and technology landscape continues to evolve, support the team in adapting reporting, analysis, and dashboards to new tools and processes.
Who You Are:
Experience Requirement: 1–3 years of experience in a data analysis role, preferably supporting sales or marketing teams (travel industry experience not required).
Technical Skills: Comfortable querying and analyzing data using SQL (ability to join datasets and explore large tables). Experience building dashboards in Power BI or similar BI tools and strong Excel skills required. Familiarity with Snowflake or modern cloud data warehouses is a plus.
Analytical Curiosity: Naturally curious and motivated to explore data, ask thoughtful questions, and uncover insights that help teams make better decisions.
Strong Communication: Excellent verbal and written communication skills, with the ability to translate complex data into clear insights for non-technical stakeholders
Problem Solving: A proactive and solutions-oriented mindset with the ability to navigate ambiguity and identify opportunities to improve business performance.
Teamwork and Collaboration: Demonstrated ability to work effectively across teams and contribute positively to team dynamics.
Adaptability and Eagerness to Learn: Comfortable learning new tools, processes, and ways of working as our data and technology landscape evolves.
Education Requirement: Undergraduate degree in preferably Business, Math, or related subjects
Why You’ll Love Working Here:
Work in our light-filled, conveniently located downtown office where you’ll be part of a fun, fast-paced and collaborative team, working together to make an impact. Did we mention we were voted one of Greater Toronto’s Top Places to Work in 2023? Plus, enjoy free coffee, beer, and snacks! You can also expect:
- The opportunity to travel with our customers for FREE at least once a year! Experience the product first-hand by embarking on one of our unique travel itineraries alongside one of our student tour groups
- The opportunity to develop technical skills and gain exposure to modern data tools including SQL, BI platforms, and cloud data environments
- Take advantage of our professional growth and learning opportunities, including monthly trainings, workshops, and inspiring talks with global leaders and experts
- Participate in social networking opportunities by joining one of our many employee-run social groups, like book club or movie club, or any of our “EFinity” groups, like Black@EF, LGBTQ+@EF, Indigenous@EF, API@EF, and Parents@EF
- Enjoy four weeks paid vacation, to rest, relax or adventure - plus 11 paid holidays
- Grow your savings with a 20% company match on your RRSP contributions (25% after 5-years!)
- Excellent health, dental, and vision coverage, along with life and disability insurance
- Wellness benefits, including an annual $500 healthy lifestyle reimbursement
- EF program discounts including travel, language schools, childcare, and more
- Discounts at local venues and businesses
- Eligibility for our Workplace Flexibility Program: our pilot hybrid work model with up to two days of remote work per week.
About EF Education First & Educational Tours
At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs turn dreams into international opportunities.
EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, parental status, identity, experience and everything else that makes you unique.
Founded in Sweden in 1965, EF has school and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more about EF at https://ef.com . Or read more about our Educational Tours product at https://www.eftours.ca/
Not the right fit? Search for Business Intelligence Analyst jobs in Toronto, ON
About EF Education First
Some companies are in the business of technology. Others are in the business of finance, sports, or soft drinks. At EF Education First, we’re in a different kind of business. One that’s a little less tangible, and a lot more important. We’re in the business of understanding. For over 60 years we’ve been the leader in international educational programs and culturally rich travel experiences with the power to change how people think, feel and act. The programs we deliver open the world to students and travelers in ways that challenge biases, overcome barriers, and pave the way for a more understanding world. You’ll find us working across more than 50 countries, with offices in some of the world’s greatest cities—each one filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it’s what we do with it—building greater understanding, breaking down barriers, and creating a better world that makes all the difference.
A notice on recruitment scams Education First (EF) accepts job applicant applications, reviews resumes and will contact you directly if there is an interest in your resume. Only submit your resume through our official website, careers.ef.com. We never ask our applicants to pay a fee for any service whatsoever.
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Top Benefits
About the role
Business Intelligence Analyst
EF Educational Tours Canada
Toronto, ON
Hybrid (Fri WFH, Mon/Tues/Wed/Thurs on-site)
EF Educational Tours helps teachers change their students’ lives through educational travel. And frankly, EF does student travel better than anyone else. EF itineraries are more than just places to go and things to see. Experiential learning has been at the heart of our programs since the company started, which allows us to spark connections and inspire curiosity, confidence, and self-awareness in teachers and students from across Canada.
Our mission is to open the world through education – by helping people see new places, experience new cultures, and learn new things about the world and about themselves.
As a Business Intelligence Analyst, you will play a key role in helping our teams make smarter decisions through data. This role goes beyond reporting – you’ll partner closely with business leaders to ask the right questions, uncover meaningful insights, and proactively shape strategy across our Sales, Marketing and Service teams.
What You'll Do:
Sales Forecasting: Develop and maintain accurate sales forecasts, contributing to business planning and strategic decision-making.
Market Segmentation : Collaborate with Sales, Marketing, and Service teams to analyze market trends and customer data, identifying key segments and opportunities for targeted strategies and campaigns.
Dashboard Development and Maintenance: Design, build, and maintain dashboards that track key performance indicators (KPIs), ensuring data is accessible, reliable, and easy for teams to interpret.
Data Analysis and Insights: Analyze data to identify trends, uncover opportunities, and proactively surface insights that help guide business strategy and improve performance across the customer lifecycle.
Cross-Functional Team Support: Engage actively with Sales, Marketing, Service and other departments to support data-driven decision making, translate analytical findings into actionable recommendations, and help teams better understand performance drivers.
Support Evolving Data & Reporting Processes: As our data and technology landscape continues to evolve, support the team in adapting reporting, analysis, and dashboards to new tools and processes.
Who You Are:
Experience Requirement: 1–3 years of experience in a data analysis role, preferably supporting sales or marketing teams (travel industry experience not required).
Technical Skills: Comfortable querying and analyzing data using SQL (ability to join datasets and explore large tables). Experience building dashboards in Power BI or similar BI tools and strong Excel skills required. Familiarity with Snowflake or modern cloud data warehouses is a plus.
Analytical Curiosity: Naturally curious and motivated to explore data, ask thoughtful questions, and uncover insights that help teams make better decisions.
Strong Communication: Excellent verbal and written communication skills, with the ability to translate complex data into clear insights for non-technical stakeholders
Problem Solving: A proactive and solutions-oriented mindset with the ability to navigate ambiguity and identify opportunities to improve business performance.
Teamwork and Collaboration: Demonstrated ability to work effectively across teams and contribute positively to team dynamics.
Adaptability and Eagerness to Learn: Comfortable learning new tools, processes, and ways of working as our data and technology landscape evolves.
Education Requirement: Undergraduate degree in preferably Business, Math, or related subjects
Why You’ll Love Working Here:
Work in our light-filled, conveniently located downtown office where you’ll be part of a fun, fast-paced and collaborative team, working together to make an impact. Did we mention we were voted one of Greater Toronto’s Top Places to Work in 2023? Plus, enjoy free coffee, beer, and snacks! You can also expect:
- The opportunity to travel with our customers for FREE at least once a year! Experience the product first-hand by embarking on one of our unique travel itineraries alongside one of our student tour groups
- The opportunity to develop technical skills and gain exposure to modern data tools including SQL, BI platforms, and cloud data environments
- Take advantage of our professional growth and learning opportunities, including monthly trainings, workshops, and inspiring talks with global leaders and experts
- Participate in social networking opportunities by joining one of our many employee-run social groups, like book club or movie club, or any of our “EFinity” groups, like Black@EF, LGBTQ+@EF, Indigenous@EF, API@EF, and Parents@EF
- Enjoy four weeks paid vacation, to rest, relax or adventure - plus 11 paid holidays
- Grow your savings with a 20% company match on your RRSP contributions (25% after 5-years!)
- Excellent health, dental, and vision coverage, along with life and disability insurance
- Wellness benefits, including an annual $500 healthy lifestyle reimbursement
- EF program discounts including travel, language schools, childcare, and more
- Discounts at local venues and businesses
- Eligibility for our Workplace Flexibility Program: our pilot hybrid work model with up to two days of remote work per week.
About EF Education First & Educational Tours
At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs turn dreams into international opportunities.
EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, parental status, identity, experience and everything else that makes you unique.
Founded in Sweden in 1965, EF has school and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more about EF at https://ef.com . Or read more about our Educational Tours product at https://www.eftours.ca/
Not the right fit? Search for Business Intelligence Analyst jobs in Toronto, ON
About EF Education First
Some companies are in the business of technology. Others are in the business of finance, sports, or soft drinks. At EF Education First, we’re in a different kind of business. One that’s a little less tangible, and a lot more important. We’re in the business of understanding. For over 60 years we’ve been the leader in international educational programs and culturally rich travel experiences with the power to change how people think, feel and act. The programs we deliver open the world to students and travelers in ways that challenge biases, overcome barriers, and pave the way for a more understanding world. You’ll find us working across more than 50 countries, with offices in some of the world’s greatest cities—each one filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it’s what we do with it—building greater understanding, breaking down barriers, and creating a better world that makes all the difference.
A notice on recruitment scams Education First (EF) accepts job applicant applications, reviews resumes and will contact you directly if there is an interest in your resume. Only submit your resume through our official website, careers.ef.com. We never ask our applicants to pay a fee for any service whatsoever.