Visitor Experience & Services Assistant, Gibson Art Museum
About the role
Union/Affiliation:
C.U.P.E. Local 3338
Pay range:
$2,017.58 to $2,283.96 bi-weekly
SFU Department Descr:
SFU Galleries
Position Grade:
7
of openings:
1
Biweekly Hours:
70
Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
The Marianne and Edward Gibson Art Museum opened to the public on Saturday, September 20, 2025. Presenting critically engaged and research-driven work by contemporary artists, this new visual art facility will expand SFU Galleries’ history of programming, creating new opportunities for artist-led learning and cross-disciplinary exploration. The Gibson will also house the SFU Art Collection, an invaluable and actively growing resource of over 5,900 works of art, unique in its capacity to trace the complex social and cultural life connected to this region and always open to new inquiries.
The Gibson’s 12,000 square feet of galleries and program spaces—which include an art studio, outdoor courtyard, salon, and forum—have been designed in recognition of the evolving ways in which communities engage with culture. As such, the Gibson’s spaces have been created for people as much as for works of art. With a hearth at its core, the Gibson will become SFU’s living room: a warm and welcoming place to find one another and learn together.
The Gibson will stand on the unceded and ancestral territories of the xʷməθkwəy̓əm, Skwxwú7mesh, Səl̓ílwətaɬ, and kʷikʷəƛ̓əm Nations. Acknowledging that the Gibson’s activities unfold on colonized Indigenous territories is a recognition that settler colonialism is an ongoing structure. It is also a commitment to support the capacity of art to unsettle these conditions. Entry to the Gibson is always free and open to all.
The Visitor Experience & Services Assistant is one of several new positions that will help expand the Gibson’s programs and operational capacity at this exciting and demanding time of growth.
About the Role
Reporting to the Visitor Experience & Services Manager, the Visitor Experience & Services Assistant supports the Gibson Art Museum's public-facing operations and interfaces, specifically the Welcome Desk, Gift Shop, public programming, external/internal-SFU events and space bookings, and general requests for information and wayfinding. The Visitor Experience Assistant works to ensure that each visitor's experience is a positive one, reflecting the Gibson's ethos as a welcoming and inclusive space for all.
Core competencies for this position include: effective and clear communication (including actively listening, accurately reading non-verbal communication and successfully conveying information, thoughts and ideas with impact and influence); respectful and inclusive (contributing to a welcoming and inclusive university by valuing diversity and being open, compassionate and respectful); build relationships and work together (intentional about building and maintaining strong, positive and effective relationships, teams, collaborations).
Full
About Simon Fraser University
As Canada’s engaged university, SFU works with communities, organizations and partners to create, share and embrace knowledge that improves life and generates real change. We deliver a world-class education with lifelong value that shapes change-makers, visionaries and problem-solvers. We connect research and innovation to entrepreneurship and industry to deliver sustainable, relevant solutions to today’s problems. With campuses in British Columbia’s three largest cities – Vancouver, Burnaby and Surrey – SFU has eight faculties that deliver 193 undergraduate degree programs and 127 graduate degree programs to more than 35,000 students. The university now boasts more than 160,000 alumni residing in 143 countries.
Visitor Experience & Services Assistant, Gibson Art Museum
About the role
Union/Affiliation:
C.U.P.E. Local 3338
Pay range:
$2,017.58 to $2,283.96 bi-weekly
SFU Department Descr:
SFU Galleries
Position Grade:
7
of openings:
1
Biweekly Hours:
70
Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
The Marianne and Edward Gibson Art Museum opened to the public on Saturday, September 20, 2025. Presenting critically engaged and research-driven work by contemporary artists, this new visual art facility will expand SFU Galleries’ history of programming, creating new opportunities for artist-led learning and cross-disciplinary exploration. The Gibson will also house the SFU Art Collection, an invaluable and actively growing resource of over 5,900 works of art, unique in its capacity to trace the complex social and cultural life connected to this region and always open to new inquiries.
The Gibson’s 12,000 square feet of galleries and program spaces—which include an art studio, outdoor courtyard, salon, and forum—have been designed in recognition of the evolving ways in which communities engage with culture. As such, the Gibson’s spaces have been created for people as much as for works of art. With a hearth at its core, the Gibson will become SFU’s living room: a warm and welcoming place to find one another and learn together.
The Gibson will stand on the unceded and ancestral territories of the xʷməθkwəy̓əm, Skwxwú7mesh, Səl̓ílwətaɬ, and kʷikʷəƛ̓əm Nations. Acknowledging that the Gibson’s activities unfold on colonized Indigenous territories is a recognition that settler colonialism is an ongoing structure. It is also a commitment to support the capacity of art to unsettle these conditions. Entry to the Gibson is always free and open to all.
The Visitor Experience & Services Assistant is one of several new positions that will help expand the Gibson’s programs and operational capacity at this exciting and demanding time of growth.
About the Role
Reporting to the Visitor Experience & Services Manager, the Visitor Experience & Services Assistant supports the Gibson Art Museum's public-facing operations and interfaces, specifically the Welcome Desk, Gift Shop, public programming, external/internal-SFU events and space bookings, and general requests for information and wayfinding. The Visitor Experience Assistant works to ensure that each visitor's experience is a positive one, reflecting the Gibson's ethos as a welcoming and inclusive space for all.
Core competencies for this position include: effective and clear communication (including actively listening, accurately reading non-verbal communication and successfully conveying information, thoughts and ideas with impact and influence); respectful and inclusive (contributing to a welcoming and inclusive university by valuing diversity and being open, compassionate and respectful); build relationships and work together (intentional about building and maintaining strong, positive and effective relationships, teams, collaborations).
Full
About Simon Fraser University
As Canada’s engaged university, SFU works with communities, organizations and partners to create, share and embrace knowledge that improves life and generates real change. We deliver a world-class education with lifelong value that shapes change-makers, visionaries and problem-solvers. We connect research and innovation to entrepreneurship and industry to deliver sustainable, relevant solutions to today’s problems. With campuses in British Columbia’s three largest cities – Vancouver, Burnaby and Surrey – SFU has eight faculties that deliver 193 undergraduate degree programs and 127 graduate degree programs to more than 35,000 students. The university now boasts more than 160,000 alumni residing in 143 countries.