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FT Supervisor, Community Support Activations

Manitoba Liquor & Lotteriesabout 10 hours ago
Hybrid
Winnipeg, MB
Mid Level
Full-Time

Top Benefits

Up to 30 paid vacation days after 19 years.
Defined Benefit Pension Plan with lifelong payments.
Health insurance covering drugs, vision, dental, ambulance.

About the role

***All Manitoba Liquor & Lotteries employees may apply.***Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply.

If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs.

##Job Purpose

Reporting to the Manager, Community Support, the Supervisor, Community Support Activations is responsible for supporting the administration, coordination, planning, and implementation of Manitoba Liquor & Lotteries’ (MBLL) various sponsorship program activations. The incumbent will lead a team of Activation Coordinators and provides support to the Sponsorship Program Coordinators for their associated event portfolios. The position will also take the lead on assigned activation files. The incumbent acts as a community ambassador, liaises with event organizers, and organizes and leads event volunteers.

##Job Responsibilities

  • Under the guidance of the Manager, Community Support, manage the activation files of Community Support events and programs.
  • Lead the provision of administrative support to sponsorship programs (e.g., draft correspondence, prepare spreadsheets, coordinate requests, etc.).
  • Support the development and implementation of program procedures and databases.
  • Oversee the assistance of managing assigned sponsorship requests, and the maintenance and assistance with the management of the sponsorship databases.
  • Ensure the proper reconciliation of ballots for prize draws and the acquisition of appropriate signatures for sign off.
  • Respond to general public inquiries on sponsorship application processes.
  • Lead the assistance in the tracking and maintenance of inventory and related documents.
  • Oversee and take part in the contacting of vendors to source out required products.
  • Oversee the creation of products and/or prizing and displays as required. (i.e., buy signage, create centerpieces, create prize baskets, etc.)
  • Lead the execution of internal/external contests (questions, promotional materials, write rules/regulations, distribution of prizes etc.)
  • Lead the assistance with sponsorship reviews and report findings to Management, as required.
  • Coordinate the maintenance of monthly ticket tracking spreadsheets for Management detailing the specific use of each ticket received under a sponsorship agreement.
  • Work with various departments to coordinate involvement in sponsorship activation (advertising, communications, promotional items, etc.)
  • Provide strategic recommendations to Management and sponsorship program coordinators on event activation opportunities that will further meet corporate objectives.
  • Lead and support the coordination of approved sponsorship initiatives, special events, event promotions, and related activities from concept to execution.
  • Lead and support the execution of all leveraging for approved activities regarding assigned special events and/or promotions (i.e., giveaways, accommodations, financial requirement, etc.).
  • Act as an MBLL Ambassador at assigned Corporate and Community Events.
  • Oversee and assist in creating and providing extensive and detailed event information and support materials as required (i.e., invites, event tickets, etc.).
  • Ensure proper coordination in managing activities of volunteers and participants including schedules, responsibilities, materials, and privileges associated with sponsored events.
  • Act as a liaison with various levels of not-for-profit and/or charitable organizations that MBLL has partnered with through the sponsorship and programs.
  • Lead the preparation of event activation plans and coordinate activities/logistics for sponsorship events with internal stakeholders (i.e., Food and Beverage, Security, Customer Services, etc.).
  • Manage all assigned event logistics and attend events representing MBLL in the community, within the Casinos, Liquor Marts and Corporate offices.
  • Coordinate implementation of all assigned event related tasks (i.e., event draws and prize promotions, operation of food & beverage and entertainment promotions) to ensure a smoothly run event.
  • Oversee support of pre-event and post-event communications, prepare collateral materials and arrange promotional materials and merchandise for events, as assigned.
  • Ensure staff conduct pre-event site visits to review venue features, parking arrangements, and undertake utility requirements checks.
  • Oversee coordination with the Sponsorship Program Coordinator responsible for the Festival Program to manage assigned festival program files and all components that are involved with activating a festival (i.e., volunteer t-shirts, signage, recognition).
  • Lead and participate as required in tear down activities and transport all materials and equipment, if required.
  • Lead the provision of verbal feedback to the Sponsorship Program Coordinators with respect to event activities and execution, including anomalies and issues potentially beyond scope.
  • Oversee the completion of post event evaluations and file summaries as required by Sponsorship Program Coordinators for each assigned sponsorship and corporate partnership agreement.
  • Lead the work with the Sponsorship Program Coordinators to manage the realization of all negotiated benefits and recognition for assigned sponsorships and partnership files (i.e., value of the sponsorship benefits).
  • Train, supervise, lead, and direct the activities of Activation Coordinators, and summer Events Team term employees and summer students.
  • Observe and evaluate staff work performance.
  • Prepare and conduct employee performance appraisals in consultation with department Management.
  • Act as a communication conduit between staff and management.
  • Ensure all applicable compliance, regulations, policies, procedures, practices, and corporate responsibility are understood and adhered to by employees.
  • Participate in staff discipline/corrective action within scope of responsibility and established policies/related documentation.
  • Complete reports, paperwork, logs, and correspondence as required.
  • Allocate staff resources to meet short term work fluctuations and schedule daily work assignments.
  • Carry out all duties and responsibilities of a supervisor of workers, as outlined under provincial safety and health legislation.
  • Supervise assigned staff and volunteers for community sponsorship events.
  • Other related duties as assigned.

##Primary Qualifications

  • A diploma/certificate in marketing, business, communications, or related discipline, or a combination of education and related experience.
  • A minimum four years’ experience in a related field. Previous experience in event planning and organizing, as well as customer service.
  • Experience in a supervisory/leadership capacity.
  • Exceptional communication/public relations skills and strong analytical and organizational skills.
  • Intermediate skills in Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, and Teams).
  • Have and maintain a valid Manitoba Class 5 Drivers License.
  • Demonstrated experience in the use and maintenance of databases.
  • The core competencies for this position include achieving quality results, adaptability/managing change, communication, customer service, decision making and problem solving, integrity and building trust, teamwork and cooperation and valuing diversity. These competencies are deemed important for the success of the position and organization.

##Secondary Qualifications

  • Previous experience working in the community in a volunteer capacity is an asset.

  • Gaming, liquor, or related industry experience is considered an asset.

  • Experience working with a broad range of clients from community organizations, major businesses, and volunteers is an asset.

  • Bilingual French/English language skills is an asset.

***Testing may form part of the screening/selection process. An eligibility list will be created, if possible. Employment Equity will be a factor in the recruitment process. Circumstances may arise where the bulletin may need to be withdrawn or the number of positions may need to be increased.

We thank all interested applicants, however, only those selected for interviews will be contacted.

A Great Place to Work! Enjoy fantastic benefits with our Total Rewards package

Work/Life Balance and Wellness

-**Discretionary Time:**Up to 10 paid discretionary leave days per year, depending on bargaining unit. Employees can carry forward discretionary leave days each year for a total of up to 50 days. -**Hybrid Work Model for Eligible Positions:**Remote/Office work for eligible positions. -**Flex Time:**Flexible shifts and work hours for eligible positions. -**Maternity and Parental Leave:**Top-up of E.I. maternity leave benefits to 93% of employee’s basic earnings for 17 weeks. -**Fitness Allowance Reimbursement, depending on bargaining unit:**Up to $250 per year that can be used to cover gym memberships, fitness equipment, and more. -**Computer Purchase /Fitness Purchase Program:**Interest free loans for employees purchasing computer equipment to increase computer literacy, learning, and professional growth, or to purchase fitness equipment for personal health and wellness. -**Diversity and Inclusion:**Our Diversity, Equity and Inclusion Committee is made up of employees from across the organization who are passionate about bringing diversity and inclusion to life. -**The Together Project:**At Liquor & Lotteries, Caring is part of our corporate culture - we care for each other, our partners, and our community The Together Project represents the charitable efforts of the corporation and its employees working together to enrich the lives of Manitobans. Employee charitable activities are eligible for reward benefits.

Vacation

  • Accrue up to 10 paid vacation days per year during the first 2 years of employment.
  • Accrue 15 paid vacation days per year after 3 years of employment.
  • Accrue 20 paid vacation days per year after 5 years of employment.
  • Accrue 25 paid vacation days per year after 9 years of employment.
  • Accrue 30 paid vacation days per year after 19 years of employment.

Retirement Savings Plan

  • Defined Benefit Pension Plan: Guaranteed lifelong monthly payment at retirement provides great security for employee’s long-term strategy.
  • Voluntary Group Registered Retirement Savings Plan

Health Insurance and Benefits

  • Customize your Plan: Choose from a variety of options to best fit your needs. Includes coverage for prescription drugs, vision, dental, ambulance, extended health options and more for you and your eligible dependents. Health Spending Account: Depending on the option you choose, you may receive up to $1,750 towards eligible medical or dental expenses.

Flex Credit: Depending on the bargaining unit and status, you may be provided with a Flex Credit amount to purchase some or all of Group Life Insurance, Accidental Death and Disablement Insurance & Dependent Life Insurance.

World-wide Travel Health Benefits

Employee & Family Assistance Program (EFAP): Free professional wellness support for employees and their immediate family member

Training and Development

  • Educational Assistance: Tuition reimbursement for eligible employees.
  • Training: Variety of courses and programs to support skill and professional development.
  • Career progression: Internal job posting system that provides opportunities for a variety of career paths.
  • Apprenticeship and skilled trade training: Programs offered in partnership with educational institutions such as RRC Polytech, the University of Winnipeg, and the University of Manitoba.

Discounts and Rewards

  • Employee Rewards & Recognition Program: Points-based program recognizing employees for earned and nominated achievements such as long-service, going above and beyond, and community volunteer work.
  • Discounts: Employees receive exclusive discounts from a variety of retailers, entertainment venues, and service providers.

About Manitoba Liquor & Lotteries

Government Administration
501-1000

Manitoba Liquor & Lotteries is a Crown corporation of the Province of Manitoba with the purpose to enrich the lives of Manitobans. We distribute and sell liquor, provide gaming and entertainment experiences, and source and distribute non-medical cannabis to retailers in the province, all in a socially responsible manner.

Our profits go to the Province of Manitoba's general revenue and support priority programming in areas like health care, education, social and community services. Two per cent of anticipated annual net income is committed towards responsible gambling, responsible liquor and cannabis consumption, and research and treatment programs.

We operate Club Regent Casino, McPhillips Station Casino and PlayNow.com. The province's VLT network, managed through our Morris office, supports the province's hotel and restaurant industry. We distribute and sell Western Canada Lottery Corporation products through our network of privately-owned lottery ticket retailers.

One of the largest single buyers of beverage alcohol in the world, Manitoba Liquor & Lotteries brings an incredible array of products into our province from over 50 different countries. As a retailer, we operate 63 Liquor Mart and Liquor Mart Express stores throughout the province. As the wholesaler and distributor of liquor for the province, the corporation's distribution centre serves more than 1,700 commercial customers across Manitoba including privately-owned liquor vendors, duty-free stores, and specialty wine stores.

We source and distribute non-medical cannabis to privately-owned retailers in Manitoba. Our province uses a direct distribution model that sees cannabis ship directly from Canadian producers to retailers.

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