Parking Access Coordinator
About the role
Staff - Union
Job Category
CUPE 116
Job Profile
CUPE 116 Salaried - Parking Access Coordinator
Job Title
Parking Access Coordinator
Department
Community Relations and Communications | Campus Security | Safety & Risk Services | VP Finance and Operations
Compensation Range
$5,227.00 - $5,641.00 CAD Monthly
Posting End Date
November 6, 2025
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Job End Date
Ongoing
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Job Description Summary
The Parking Access Coordinator performs a variety of complex administrative and technical tasks related to UBC Parking. The Parking Access Coordinator is responsible for the support and maintenance of UBC Parking Management software. This position provides technical and administrative support to Parking staff including trouble shooting, configuring and upgrading software packages, conducting training sessions for Parking management software and administration of data.
Organizational Status
Reports to the Parking Supervisor (Business Operations)
Work Performed
Configures, updates and troubleshoots parking communications and access control software packages based on established policies, procedures, and guidelines.
Participates in developing training programs for access control, communications and parking management software
Conducts training sessions on access control and parking management software for Parking staff.
Supports the implementation of new Access control initiatives on campus by instructing the University Community on access control policies, procedures and guidelines.
Conducts periodic check of key use practices to ensure UBC Departmental compliance
Collects, summarizes and inputs data for UBC Parking System reports; reviews for accuracy and resolves issues when necessary.
Prepares and maintains reports related to UBC Parking; systematically archives and store data used in reports.
Analyzes Parking System reports and recommends improvements in procedures and processes.
Participates with IT on the installation and configuration parking software to ensure operational objectives are met.
Trouble shoots user problems regarding Parking Management System software and provides assistance as required
Performs the duties of a Traffic Office Attendant as required.
Carries out any other related duties required in keeping with the qualification and requirements of positions in this classification
Consequence of Error/Judgement
Failure to monitor and report non-compliance to departmental policies and procedures, key-performance-indicators and anomalies could lead to compromised customer service and building security.
Supervision Received
Works under minimum supervision; receives specific instructions only on unusual problems or on matters which depart radically from established policy and procedures.
Supervision Given
None, but may explain work sequences to others.
Minimum Qualifications
-
Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
-
Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion
Preferred Qualifications
High School graduation and Business Training in Office Procedures and Practices.4 years relevant experience or the equivalent combination of education and experience.Experience providing customer service to a diverse client group. Familiarity with relational databases required. Ability to effectively use Microsoft Outlook, Word, Excel, Access at an intermediate level. Ability to maintain accuracy and attention to detail. Ability to identify and correct missing and incomplete data. Ability to input and extract data, and compile data reports. Ability to analyze problems, identify key information and issues, and effectively resolve. Ability to effectively manage multiple tasks and priorities. Ability to provide quality service to customers in a courteous, patient manner. Ability to communicate effectively verbally and in writing. Ability to complete work assignments within timelines and with minimal supervision.
Parking Access Coordinator
About the role
Staff - Union
Job Category
CUPE 116
Job Profile
CUPE 116 Salaried - Parking Access Coordinator
Job Title
Parking Access Coordinator
Department
Community Relations and Communications | Campus Security | Safety & Risk Services | VP Finance and Operations
Compensation Range
$5,227.00 - $5,641.00 CAD Monthly
Posting End Date
November 6, 2025
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Job End Date
Ongoing
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Job Description Summary
The Parking Access Coordinator performs a variety of complex administrative and technical tasks related to UBC Parking. The Parking Access Coordinator is responsible for the support and maintenance of UBC Parking Management software. This position provides technical and administrative support to Parking staff including trouble shooting, configuring and upgrading software packages, conducting training sessions for Parking management software and administration of data.
Organizational Status
Reports to the Parking Supervisor (Business Operations)
Work Performed
Configures, updates and troubleshoots parking communications and access control software packages based on established policies, procedures, and guidelines.
Participates in developing training programs for access control, communications and parking management software
Conducts training sessions on access control and parking management software for Parking staff.
Supports the implementation of new Access control initiatives on campus by instructing the University Community on access control policies, procedures and guidelines.
Conducts periodic check of key use practices to ensure UBC Departmental compliance
Collects, summarizes and inputs data for UBC Parking System reports; reviews for accuracy and resolves issues when necessary.
Prepares and maintains reports related to UBC Parking; systematically archives and store data used in reports.
Analyzes Parking System reports and recommends improvements in procedures and processes.
Participates with IT on the installation and configuration parking software to ensure operational objectives are met.
Trouble shoots user problems regarding Parking Management System software and provides assistance as required
Performs the duties of a Traffic Office Attendant as required.
Carries out any other related duties required in keeping with the qualification and requirements of positions in this classification
Consequence of Error/Judgement
Failure to monitor and report non-compliance to departmental policies and procedures, key-performance-indicators and anomalies could lead to compromised customer service and building security.
Supervision Received
Works under minimum supervision; receives specific instructions only on unusual problems or on matters which depart radically from established policy and procedures.
Supervision Given
None, but may explain work sequences to others.
Minimum Qualifications
-
Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
-
Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion
Preferred Qualifications
High School graduation and Business Training in Office Procedures and Practices.4 years relevant experience or the equivalent combination of education and experience.Experience providing customer service to a diverse client group. Familiarity with relational databases required. Ability to effectively use Microsoft Outlook, Word, Excel, Access at an intermediate level. Ability to maintain accuracy and attention to detail. Ability to identify and correct missing and incomplete data. Ability to input and extract data, and compile data reports. Ability to analyze problems, identify key information and issues, and effectively resolve. Ability to effectively manage multiple tasks and priorities. Ability to provide quality service to customers in a courteous, patient manner. Ability to communicate effectively verbally and in writing. Ability to complete work assignments within timelines and with minimal supervision.