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Fraser Valley Specialty Poultry logo

Retail Clerk

Chilliwack, BC
Mid Level
Part-Time

Top Benefits

Extended health benefits (chiropractor, massage, eye exams)
Dental coverage
Life & dependent life insurance

About the role

Retail Clerk

Fraser Valley Specialty Poultry – Yarrow, B.C.

Fraser Valley Specialty Poultry (FVSP) is a vertically integrated specialty poultry company that prides itself on Food Safety, Quality, Teamwork, Integrity, and Growth. We’re hiring a dependable Retail Clerk for our Farm Store In Yarrow. Fraser Valley Specialty Poultry is looking for someone who is high-energy and motivated. If you are interested in a diverse, caring, and fun place to work then apply here!

Why join FVSP?

  • Work for a stable, family-minded company focused on food safety and product quality.

  • Real career pathways — we promote from within and invest in training.

  • Hands-on role where your attention to detail keeps customers happy and product safe.

  • A respectful, team-first culture that values a positive attitude and long-term fit.

What you’ll do

  • Provide excellent customer service to customers and fellow team members

  • Handle customer service inquiries and provide a positive customer experience

  • Offer exceptional customer service and be aware of customer needs

  • Ensure store is well stocked and presented in a clean and orderly fashion

  • Ensure a clean, safe and sanitary environment

  • Process cash register payments by cash, credit card, gift card and debit

  • Maintain a thorough knowledge of all products offered in the Farm Store

  • Prepare lunch menu items adhering to recipes created and provided

  • Correctly and diligently fill out all Farm Store and kitchen related documents – par level sheets, prep sheets, log book, checklists, SOP’s etc.

  • Always adhere to Food Safety principles – temperature standards, FIFO, storage methods etc.

  • Alert the Retail Store Supervisor when challenges arise with customers, equipment failures, and product shortages

  • Assist in the success of the Farm Store and be an integral part of building happy and loyal customers

Who we’re looking for

  • Previous retail or customer service experience is an asset

  • Strong interpersonal and communication skills with the ability to engage positively with customers and team members

  • Basic math skills and experience handling cash, debit, and credit transactions

  • Knowledge of or willingness to learn food safety standards (e.g., Food Safe certification is an asset)

  • Understanding of inventory practices such as stocking, rotation (FIFO), and maintaining par levels

  • Ability to maintain a clean, safe, and sanitary work environment

  • Physically capable of standing for extended periods and lifting light to moderate loads

What we offer:

  • Extended Health Benefits (Including, but not Limited to Chiropractors, Massage Therapy), Routine eye exam coverage, Dental, Life & Dependent Life insurance, Employee Assistance Program, Travel Insurance, Long Term Disability, and an annual Health/Lifestyle Spending Account).

  • Paid orientation

  • 20% discount at our retail store

  • Be a part of a growing company and strong team

  • Opportunities for advancement and professional development in a business that promotes from within

  • A safe, food-safety focused workplace where teamwork matters.

  • Lunch items available at our retail store

  • “Tab” system at our onsite retail store for full-time employees

Relevant Experience: Any sort of food processing experience, forklift ticket, air ticket, WHMIS, food safe and first aid are all assets to this position but not required.

FVSP employs a wide range of people from different backgrounds, cultures, and walks of life. We deeply value diversity, equity, and inclusion. Join us and become part of our growing family!

Visit our website at http://www.fvsp.ca

Check out our video https://www.youtube.com/watch?v=wYwtEAKCNMQ

About Fraser Valley Specialty Poultry

Food and Beverage Manufacturing
51-200

OUR FAMILY LOVES TO FARM AND PRODUCE GOOD FOOD. That’s our motto, but it’s not just words to us. We’ve farmed in the Fraser Valley for five generations. Being connected to the land, living together and working with our animals and fields – that’s what the good life means to us. It also means sharing the good food we grow, and seeing what other families create for their dinner table.

FROM OUR FARM TO YOUR FAMILY. Everything is done on our farm, and sent straight to you. We take care of every aspect of raising top quality poultry From laying eggs, to raising chickens and ducks, to butchering, packaging, and shipping, everything is done from our farm. We call it “full circle” farming. When you order poultry from us, you know that everything was raised, processed, and packaged for you in the Fraser Valley, all at the same location at our family farm. We go above and beyond the rules and regulations for health and safety, including daily sanitation of our plant, sanitized work outfits for our employees, and training in hand-washing with the addition of protective gloves.

BEST PRACTICES IN ANIMAL WELFARE. We control every step the goes into raising our specialty poultry, and we care about giving our flocks the best living conditions possible. When you allow your birds to thrive, the result is a top-quality product. Every detail is important to us. That’s why we feed our flocks Canadian whole grains raised by Canadian farmers, we provide fresh water direct from our aquifer (no city water for our birds), and lay down fresh wood-chip bedding. Every single kind of poultry we produce is free run, and enjoys spacious cage-free barns with plenty of natural light. There are no added hormones, animal byproducts in any of our poultry. The health of our birds are monitored constantly.

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