Academic Supports Coordinator (Contract)
About the role
Position Summary
Temporary Full-Time Appendix D Support Staff, replacement contract position (3-month contract)
The Academic Supports Coordinator coordinates the delivery, evaluation and continuous improvement of peer academic support programs, including tutoring, peer-assisted learning, and study partner services. Working collaboratively with college stakeholders, the incumbent supports the development and implementation of academic support initiatives, learning resources and technology solutions that promote student success. The role ensures services align with student development principles, current research and best practices while identifying emerging needs and opportunities to enhance learning support programs.
Successful candidates will be required to conduct work within Ontario and must be available to work on campus as required. It is anticipated that this position will meet the needs of the department through a hybrid work arrangement, Monday to Friday, 8:30 a.m. to 4:00 p.m., with three days on-site at the Doon campus located at 299 Doon Valley Drive in Kitchener, and two days remote. Occasional evenings and travel to other campus locations is required.
Responsibilities
Peer academic support programs
Track service activity, prepare reports, and make recommendations regarding service effectiveness, identifying key issues and continuous improvements for management Engage with stakeholders to identify learning trends and coordinate supports Develop and oversee outreach and communication strategies In collaboration with the manager, analyze student staffing needs, coordinate recruitment, onboarding, and transition Develop and deliver student worker training Responsible for budget monitoring related to student employee positions
Service research and development
Operationalize the department's strategic plan and review current and pilot support services to make recommendations Research and develop project proposals supporting pilot initiatives, and cross-service collaboration Work with operations and management teams to evaluate the effectiveness of service delivery and identify improvements
Learning support technology development
Project lead for learning support software implementation and development
Responsible for systems integration, stakeholder engagement, and vendor relations Provide data tracking, reporting, outcome assessment, and recommendations for changes to service areas, including budget constraints In consultation with the manager, develops, coordinates, and facilitates workshops related to learning technology and AI in collaboration with Student Success colleagues
Administration
Contribute to ministry reporting and compliance requirements
Participate in departmental, college-wide, and committee activities to support Learning Services operations and strategic priorities
Qualifications
A four-year degree in education, social sciences, information literacy or a related field is required Additional education in learning strategies, assistive technology, or volunteer management is an asset Minimum three years of experience working in an educational environment, preferably at the post-secondary level, assisting students with learning outside the classroom to maximize their potential, is required Experience tutoring/advising or developing educational/learning resources is required Experience instructing or delivering workshops to students is required Advanced knowledge of educational needs and barriers of diverse students, including students with disabilities, adult learners, non-traditional students, new Canadians and English as an Additional Language (EAL) students Advanced technical skills and strong proficiency with collaboration platforms (e.g., Microsoft Teams, Zoom), learning technologies, learning management systems, and booking systems Supplemental instruction training is an asset Experience assessing learning programs and coaching or mentoring student staff Experience supporting adult learners, providing academic advising, is an asset Knowledge of post-secondary education, diverse student populations, and best practices in student learning support Commitment to equity, diversity, and inclusion Strong problem-solving skills and professional judgment, with the ability to handle confidential and sensitive matters effectively Excellent interpersonal skills with the ability to collaborate and build strong relationships across diverse stakeholder groups Self-motivated and able to prioritize competing demands, work independently, and make sound decisions with minimal supervision Excellent verbal and written communication skills, including presentation and public-speaking abilities Access to reliable transportation and the ability to travel to other Conestoga campuses
Apply Now
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About Conestoga College
Conestoga is a leader in polytechnic education and one of Ontario's fastest-growing colleges, delivering a full range of career-focused education, training and applied research programs to prepare students for success in the new knowledge economy and promote economic prosperity throughout our region and across Ontario.
Conestoga delivers more than 200 career-focused programs and has more degree offerings than any other college outside of the GTA, including Ontario’s only college-based, accredited engineering degrees.
Our comprehensive range of programming meets the needs of a variety of learners, providing multiple entry points and established pathways to ensure that individuals across our community can access the education they need for their chosen careers. Articulation agreements with colleges and universities around the world provide our students with ready access to additional post-secondary opportunities.
Labs equipped with the latest technology, project-based courses, field and clinical experiences, international exchange, applied research and co-op opportunities engage our students as they learn to connect theory, research and practice. Our focus on technology-enhanced learning through online and mobile technologies ensures that students are prepared to excel in our increasingly digital world. Conestoga’s commitment to student success includes a full range of support and career advising services available to students throughout their learning journey.
Conestoga does not permit posts that contain offensive, hostile or abusive language or posts that contain commercial solicitations. Conestoga reserves the right to remove posts at any time without warning.
Similar Jobs
Academic Supports Coordinator (Contract)
About the role
Position Summary
Temporary Full-Time Appendix D Support Staff, replacement contract position (3-month contract)
The Academic Supports Coordinator coordinates the delivery, evaluation and continuous improvement of peer academic support programs, including tutoring, peer-assisted learning, and study partner services. Working collaboratively with college stakeholders, the incumbent supports the development and implementation of academic support initiatives, learning resources and technology solutions that promote student success. The role ensures services align with student development principles, current research and best practices while identifying emerging needs and opportunities to enhance learning support programs.
Successful candidates will be required to conduct work within Ontario and must be available to work on campus as required. It is anticipated that this position will meet the needs of the department through a hybrid work arrangement, Monday to Friday, 8:30 a.m. to 4:00 p.m., with three days on-site at the Doon campus located at 299 Doon Valley Drive in Kitchener, and two days remote. Occasional evenings and travel to other campus locations is required.
Responsibilities
Peer academic support programs
Track service activity, prepare reports, and make recommendations regarding service effectiveness, identifying key issues and continuous improvements for management Engage with stakeholders to identify learning trends and coordinate supports Develop and oversee outreach and communication strategies In collaboration with the manager, analyze student staffing needs, coordinate recruitment, onboarding, and transition Develop and deliver student worker training Responsible for budget monitoring related to student employee positions
Service research and development
Operationalize the department's strategic plan and review current and pilot support services to make recommendations Research and develop project proposals supporting pilot initiatives, and cross-service collaboration Work with operations and management teams to evaluate the effectiveness of service delivery and identify improvements
Learning support technology development
Project lead for learning support software implementation and development
Responsible for systems integration, stakeholder engagement, and vendor relations Provide data tracking, reporting, outcome assessment, and recommendations for changes to service areas, including budget constraints In consultation with the manager, develops, coordinates, and facilitates workshops related to learning technology and AI in collaboration with Student Success colleagues
Administration
Contribute to ministry reporting and compliance requirements
Participate in departmental, college-wide, and committee activities to support Learning Services operations and strategic priorities
Qualifications
A four-year degree in education, social sciences, information literacy or a related field is required Additional education in learning strategies, assistive technology, or volunteer management is an asset Minimum three years of experience working in an educational environment, preferably at the post-secondary level, assisting students with learning outside the classroom to maximize their potential, is required Experience tutoring/advising or developing educational/learning resources is required Experience instructing or delivering workshops to students is required Advanced knowledge of educational needs and barriers of diverse students, including students with disabilities, adult learners, non-traditional students, new Canadians and English as an Additional Language (EAL) students Advanced technical skills and strong proficiency with collaboration platforms (e.g., Microsoft Teams, Zoom), learning technologies, learning management systems, and booking systems Supplemental instruction training is an asset Experience assessing learning programs and coaching or mentoring student staff Experience supporting adult learners, providing academic advising, is an asset Knowledge of post-secondary education, diverse student populations, and best practices in student learning support Commitment to equity, diversity, and inclusion Strong problem-solving skills and professional judgment, with the ability to handle confidential and sensitive matters effectively Excellent interpersonal skills with the ability to collaborate and build strong relationships across diverse stakeholder groups Self-motivated and able to prioritize competing demands, work independently, and make sound decisions with minimal supervision Excellent verbal and written communication skills, including presentation and public-speaking abilities Access to reliable transportation and the ability to travel to other Conestoga campuses
Apply Now
Apply to this requisition Print this requisition
Not the right fit? Search for Academic Supports Coordinator jobs in Kitchener, Ontario, Canada
About Conestoga College
Conestoga is a leader in polytechnic education and one of Ontario's fastest-growing colleges, delivering a full range of career-focused education, training and applied research programs to prepare students for success in the new knowledge economy and promote economic prosperity throughout our region and across Ontario.
Conestoga delivers more than 200 career-focused programs and has more degree offerings than any other college outside of the GTA, including Ontario’s only college-based, accredited engineering degrees.
Our comprehensive range of programming meets the needs of a variety of learners, providing multiple entry points and established pathways to ensure that individuals across our community can access the education they need for their chosen careers. Articulation agreements with colleges and universities around the world provide our students with ready access to additional post-secondary opportunities.
Labs equipped with the latest technology, project-based courses, field and clinical experiences, international exchange, applied research and co-op opportunities engage our students as they learn to connect theory, research and practice. Our focus on technology-enhanced learning through online and mobile technologies ensures that students are prepared to excel in our increasingly digital world. Conestoga’s commitment to student success includes a full range of support and career advising services available to students throughout their learning journey.
Conestoga does not permit posts that contain offensive, hostile or abusive language or posts that contain commercial solicitations. Conestoga reserves the right to remove posts at any time without warning.