Job Description Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our Capital Projects Group (CPG) workforce is made up of driven and dedicated professionals who care deeply about working together to deliver infrastructure and make a positive impact in our communities. Join us as we build a knowledgeable and collaborative team that courageously changes how transit projects will be delivered.

Our Resource Strategy and Optimization department is looking for a Senior Manager to join the team! You will provide strategic leadership for CPG integrated talent programs that drive improvement in CPG workforce capability to ensure effective and efficient delivery of future transit projects. This role will be responsible for identifying opportunities and issues, and for developing and implementing actionable strategic recommendations that support long-term capability development within CPG.

What will I be doing?

• Provide senior functional leadership and develop strategic plans, strategies and related programs for workforce development, retention, career planning and other talent programs.
• Design and integrate competency frameworks to identify key individual performance attributes and translate their application into talent programs and processes (e.g., learning, talent assessment and engagement, performance management, recruitment) designed to help employees achieve exceptional business performance and improve CPG capabilities
• Provide leadership for development and communication of career pathways for CPG functions linking competencies and learning solutions to support the pathways.
• Lead the development and management of an effective strategy towards the implementation of Competency and Knowledge Management initiatives and the associated governance, processes and procedures, drawing on industry best practice.
• Lead and manage capability and knowledge management programs using project management methodology, monitoring activities for adherence to timelines, performance and outcomes.
• Lead development of informal learning solutions such as communities of practice, sponsorship, mentoring, networking and other social learning interventions to support the growth and development of CPG workforce.
• Build and maintain collaborative relationships with CPG’s Senior Leadership, HR Business Partners, Subject Matter Experts and Project Delivery Teams across CPG to refine the future state and scope of Competency and Knowledge Management initiatives such that they are well defined, remain relevant and objectives are achievable.

What Skills and Qualifications Do I Need?

• Completion of a degree in Engineering, Business Administration, Organizational Behaviour, Adult Education, or a related discipline or a combination of education, training and experience deemed equivalent.
• Demonstrated experience in program management or consulting within a large-scale construction/infrastructure organization or public sector with a successful track record of delivering corporate projects and/or programs and strategy for various business functions/sectors. Familiarity with the rail sector and working in a project delivery environment, leading projects is considered an asset.
• Advanced knowledge of competency-based systems and frameworks, and knowledge management best practices, as well as talent management processes.
• Certified Knowledge Manager (CKM), Certified Training Development Professional (CTDP), PROSCI Change Management Certification would be considered as assets.
• Knowledge of strategic business and workforce planning methods, principles, techniques, and practices to manage strategic business planning, budgets, data analytics, and performance reporting for the development of strategies and plans to implement and manage Capability and Knowledge Management Initiatives.
• Leadership and management skills to manage and motivate a team/unit, as well as cross-functional teams, and set high standards and clear expectations.
• Effective written, oral, presentation and interpersonal skills to articulate and present advice, options and recommendations to senior management, executives, and business clients on programs, projects and technology solutions, and to effectively negotiate towards common objectives.
• Proven ability to manage and prioritize multiple projects and work towards tight deadlines, including last-minute changes, and alignment of resources to ensure priorities are met.
• High proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word, Visio, Project, Teams) and business intelligence applications (e.g. Power BI) or other relevant software.

Don’t Meet Every Requirement? If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com .

Application Process All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.