Ecommerce Manager
Top Benefits
About the role
About Mind Games
Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play!” With stores across Canada and the U.S. and a growing e-commerce presence, we offer a wide range of games, toys, puzzles, and collectibles for every age and occasion. We don’t just sell fun, we create opportunities for people to express themselves through their passions.
We’re opening our doors to new talent! If you’re ready to bring your expertise and creativity to a fast-paced, playful environment, this is your chance to become one of the minds behind Mind Games.
What You’ll Do
As E-Commerce Manager, you will oversee the daily operations of our online store, manage product listings, optimize user experience, and ensure seamless order processing through Mind Games websites. You’ll also work closely with our finance and warehouse teams to align inventory, pricing, and reporting through NetSuite.
- Manage and maintain the WooCommerce platform: product uploads, pricing, inventory sync, plugin integrations
- Oversee NetSuite workflows related to e-commerce: order flow, inventory updates, reporting, and reconciliation
- Monitor site performance, troubleshoot errors, and coordinate with developers for technical fixes
- Collaborate with marketing to launch promotions, banners, and seasonal campaigns
- Analyze sales data, conversion rates, and customer behavior to inform strategy
- Ensure accurate order flow, fulfillment coordination, and customer communication
- Implement SEO best practices and optimize product pages for discoverability
- Maintain compliance with tax, shipping, and privacy regulations across provinces
- Provide daily task updates and end-of-day completion reports to senior leadership
What You Bring
- 3+ years of experience managing WooCommerce or similar e-commerce platforms
- Hands-on experience with NetSuite, especially in inventory, order management, and reporting modules
- Strong understanding of WordPress, plugins, and integrations (e.g., payment gateways, shipping modules)
- Experience with Google Analytics, Meta Ads, and email marketing platforms
- Detail-oriented with strong organizational and time management skills
- Excellent communication and cross-functional collaboration abilities
- Familiarity with Canadian retail compliance and bilingual communication (English/Farsi) is a plus
- Advanced Excel/Google Sheets skills and strong analytical capabilities
- Detail-oriented with the ability to juggle multiple tasks and deadlines
- Knowledge of other marketplaces like Walmart.ca and BestBuy.ca is a plus
Perks & Benefits
- Salary: $65,000–$75,000 per year
- Casual dress code
- Employee discount on all the fun stuff
- Work surrounded by products and people you love
Ready to join the Mind Games team and help us shape the future of fun?
Apply now and bring your marketplace magic to life!
About Mind Games
Mind Games is North America's premier specialty retailer "Where Creative Minds Come to Play" which offers a wide selection of board games, puzzles, and collectibles. With over 33 stores located across Canada and the USA, Mind Games is dedicated to providing customers with the latest and greatest games from around the world.
At Mind Games, we believe that games bring people together and create lasting memories. Our mission is to help families and friends connect through the joy of play. Whether you're a seasoned gamer or a beginner, our knowledgeable staff is always on hand to provide recommendations and answer any questions you may have.
We pride ourselves on offering a diverse range of games and toys that appeal to all ages and interests. From classic board games to the latest in tabletop gaming, Mind Games has something for everyone. We also specialize in hard-to-find collectibles, including action figures, Funko, and trading cards.
At Mind Games, we're more than just a retailer – we're a community of passionate gamers and toy collectors. Follow us to stay up-to-date on our latest products and promotions, as well as industry news and events. Join the Mind Games family today and discover the joy of play!
Ecommerce Manager
Top Benefits
About the role
About Mind Games
Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play!” With stores across Canada and the U.S. and a growing e-commerce presence, we offer a wide range of games, toys, puzzles, and collectibles for every age and occasion. We don’t just sell fun, we create opportunities for people to express themselves through their passions.
We’re opening our doors to new talent! If you’re ready to bring your expertise and creativity to a fast-paced, playful environment, this is your chance to become one of the minds behind Mind Games.
What You’ll Do
As E-Commerce Manager, you will oversee the daily operations of our online store, manage product listings, optimize user experience, and ensure seamless order processing through Mind Games websites. You’ll also work closely with our finance and warehouse teams to align inventory, pricing, and reporting through NetSuite.
- Manage and maintain the WooCommerce platform: product uploads, pricing, inventory sync, plugin integrations
- Oversee NetSuite workflows related to e-commerce: order flow, inventory updates, reporting, and reconciliation
- Monitor site performance, troubleshoot errors, and coordinate with developers for technical fixes
- Collaborate with marketing to launch promotions, banners, and seasonal campaigns
- Analyze sales data, conversion rates, and customer behavior to inform strategy
- Ensure accurate order flow, fulfillment coordination, and customer communication
- Implement SEO best practices and optimize product pages for discoverability
- Maintain compliance with tax, shipping, and privacy regulations across provinces
- Provide daily task updates and end-of-day completion reports to senior leadership
What You Bring
- 3+ years of experience managing WooCommerce or similar e-commerce platforms
- Hands-on experience with NetSuite, especially in inventory, order management, and reporting modules
- Strong understanding of WordPress, plugins, and integrations (e.g., payment gateways, shipping modules)
- Experience with Google Analytics, Meta Ads, and email marketing platforms
- Detail-oriented with strong organizational and time management skills
- Excellent communication and cross-functional collaboration abilities
- Familiarity with Canadian retail compliance and bilingual communication (English/Farsi) is a plus
- Advanced Excel/Google Sheets skills and strong analytical capabilities
- Detail-oriented with the ability to juggle multiple tasks and deadlines
- Knowledge of other marketplaces like Walmart.ca and BestBuy.ca is a plus
Perks & Benefits
- Salary: $65,000–$75,000 per year
- Casual dress code
- Employee discount on all the fun stuff
- Work surrounded by products and people you love
Ready to join the Mind Games team and help us shape the future of fun?
Apply now and bring your marketplace magic to life!
About Mind Games
Mind Games is North America's premier specialty retailer "Where Creative Minds Come to Play" which offers a wide selection of board games, puzzles, and collectibles. With over 33 stores located across Canada and the USA, Mind Games is dedicated to providing customers with the latest and greatest games from around the world.
At Mind Games, we believe that games bring people together and create lasting memories. Our mission is to help families and friends connect through the joy of play. Whether you're a seasoned gamer or a beginner, our knowledgeable staff is always on hand to provide recommendations and answer any questions you may have.
We pride ourselves on offering a diverse range of games and toys that appeal to all ages and interests. From classic board games to the latest in tabletop gaming, Mind Games has something for everyone. We also specialize in hard-to-find collectibles, including action figures, Funko, and trading cards.
At Mind Games, we're more than just a retailer – we're a community of passionate gamers and toy collectors. Follow us to stay up-to-date on our latest products and promotions, as well as industry news and events. Join the Mind Games family today and discover the joy of play!