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Volleyball Program Assistant - Thornhill Community Centre

City of Markham5 days ago
Markham, Ontario
Mid Level
Part-Time

About the role

The City of Markham is consistently ranked among Canada’s top municipal employers. In 2026, the City received its sixth consecutive Canada’s Best Employers recognition from Forbes and Statista Inc., placing third among municipalities and 15th overall in Government Services. An award winning municipality, Markham is recognized for its leadership in sustainability, innovative urban planning, and strong fiscal management. Serving a diverse and growing community of more than 370,000 residents, Markham combines rich heritage with a vibrant local economy and offers employees the opportunity to contribute to meaningful, impactful work that helps strengthen the community we serve.

Applications are now being accepted for the part-time position of Volleyball Program Assistant in the Recreation Services Department, Community Services Commission. To apply for this position, please submit your cover letter and resume online by March 18, 2026. Location : Thornhill Community Centre

Hours of Work: Volley ball programs, primarily evenings and weekends.

J oin us and make a lasting difference! Job Summary Responsible for assisting the Program Instructors with all aspects of preparation, organization and delivery of sports programs for preschool children through to adults while contributing to a positive and safe environment for all participants and peers. This position also provides the necessary experience for individuals who are working towards obtaining their necessary qualifications to be Program Instructors.

Job Duties

  • Under direction from the Program Instructor, assists with the instruction of the program. According to a specific plan, will assist with specific drills while creating a fun, safe and positive learning environment. If the program has the maximum number of participants, this position may assist by taking half of the class, seeking guidance from the Program Instructor on implementation of drills and activities
  • Assists with maintaining established class participant ratios
  • Ensures all program participants are aware of upcoming events, program changes or cancellations
  • Provides feedback to the Program Instructor on program changes and improvements
  • Refers any program decisions to the Program Instructor
  • Advises Program Instructor of any customer service issues, complaints or inquiries
  • Checks and ensures all participant emergency and medical information is accurate on the class list
  • Ensures safety at ALL times, enforcing safety regulations such as wearing CSA approved hockey helmets for skating programs and mandatory masks for pre-school children as set out by the City of Markham sports, fitness, arts and leisure programs policies and procedures
  • Assists the Program Instructor with set up and clean-up of all equipment and supplies
  • Ensures the site, equipment and supplies are appropriate to the activity and environment to reduce and minimize risk to other staff and participants
  • In conjunction with the Program Instructor, works within established budget for the program (if applicable) to meet the objectives and philosophies of the City of Markham’s recreational sports, fitness, arts and leisure programs
  • Escorts pre­school children to the washroom or change room

Qualifications/Requirements

  • Attending or has partially completed high school.
  • Minimum age of 15 years of age at the start of employment
  • Previous experience working with children and adults in an instructional sports, arts and leisure setting.
  • Standard First Aid with CPR ‘C’
  • High Five Certificate and adherence to the principles of Healthy Child Development. (Children ages 6 to 12 years)
  • Good verbal/written communication skills, customer service skills and sensitivity to interact with a diversity of parents and staff in a courteous and efficient manner.

Core Behaviours

  • Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
  • Change & Innovation: Responds positively and professionally to change and helps others through change.
  • Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
  • Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
  • Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
  • Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.

Please respect our scent free area by not wearing scented products when visiting the office.

AI Disclosure At the City of Markham, we value transparency and fairness in recruitment. While our system (ADP Workforce Now) includes AI-powered features, we do not use AI to screen, assess, or select applicants. All evaluations are conducted by people.

Vacancy: Temporary Seasonal Vacancy

About City of Markham

Government Administration
1001-5000

Markham, Ontario is one of the most culturally diverse and fast growing cities in the Greater Toronto Region with a population of over 353,000 people. A multiple award-winning municipality celebrating its 220th anniversary, Markham is Canada’s High-Tech Capital anchored by 1,500+ technology companies that generate over 35,000 jobs. Of the 10,400 companies in Markham, there is a high concentration of Canadian head offices located here - including industry leaders such as IBM, Aviva Insurance, AMD, Allstate, The Miller Group, Parsons, Huawei Technologies, MMM Group, Lenovo, GE Energy, Bank of China, Toshiba, J+J, Hyundai and Honda. Defined by its rich heritage, well-planned communities, high quality infrastructure, a talented workforce, and a pro-business environment, Markham’s business community includes outstanding companies and organizations providing globally competitive banking, financing, engineering, design, technical and commercialization services.

For the third consecutive year, we are pleased to be named one of Canada’s Best Employers for 2023 by Forbes and Statista Inc. The City of Markham is ranked in the top three for Government Services.

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