The Protected Disclosure and Research Integrity Office under the Office of General Counsel and People and Culture is currently seeking a Full-time Regular Coordinator, Protected Disclosure and Research Integrity.

The Protected Disclosure and Research Integrity Office (PDRI) serves as a resource to all members of the university community and the central point of contact for dealing with complex protected disclosures and workplace investigations and research integrity issues.

Reporting to the Director, PDRI, the Coordinator, PDRI provides administrative coordination and analytical support to a team of specialized advisors and consultants managing a high volume of sensitive, emotionally charged, and complex matters. Working in an environment requiring confidentiality, discretion, and sound judgment, the Coordinator provides administrative and analytical support to the PDRI team. The role maintains organization and efficiency by overseeing data collection, managing accurate and reliable case management systems, and tracking and analyzing information to support operational decision-making.

Summary of Key Responsibilities (job functions include but are not limited to):

• Collect, review, and interpret personal information from University data sources.
• Create and maintain accurate electronic case files in SharePoint for secure and efficient retrieval.
• Establish, manage, and update electronic case tracking systems to centralize access for stakeholders.
• Independently compile data, analyze trends, and generate reports (i.e., annual reports). Use judgment and understanding of key priorities and drivers to identify, analyze, and present relevant information to stakeholders to support decision-making.
• Proofread and review departmental documents and correspondence for accuracy, grammar, and formatting.
• Prepare and send confirmations and draft documents in straightforward situations using established templates, experience, judgement, and precedents.
• Conduct general research and fact-checking using online resources and knowledge of University policies and procedures. Analyze possible solutions and recommend options and alternatives.
• Monitor the PDRI email inbox, respond to straightforward inquiries, and identify and escalate urgent matters.
• Serve as a point of contact for staff, faculty, or students contacting PDRI office on complex and sensitive matters, explaining, responding or redirecting as needed.
• Manage general departmental administration, including ordering supplies, processing mail, creating purchase orders, processing expenses, and making travel arrangements.
• Support office management, including onboarding new employees, coordinating IT or equipment issues, managing access to shared drives and phones, ordering equipment, and coordinating office moves.

Qualifications / Requirements:

• An undergraduate degree or diploma in a related field, or an equivalent combination of education, training and experience will be considered.
• 3-5 years of experience in administrative coordination and analysis is required; prior knowledge and experience applying the University of Calgary policies, procedures and culture is strongly preferred.
• Proven ability to work in an environment requiring confidentiality, discretion, tact and sound judgement.
• Strong proficiency in data management tools and software, with analytical skills to interpret and report data. Demonstrated experience maintaining accurate electronic filing and tracking systems. Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and electronic document management systems (e.g. OneDrive and SharePoint) is required.
• Experience with the following would be an asset: PeopleSoft, Power BI, maintaining websites and creating communication materials using media tools (e.g., Powtoons).
• Exceptional organizational skills and meticulous attention to detail as the impact of error is moderate to high.
• Resourceful and creative, with strong research and problem-solving abilities, and a proactive approach to learning and improvement.
• Makes well-informed, consistent decisions guided by established principles. Must be able to solve a range of straightforward problems independently within own discipline and identify solutions using experience, judgement and past precedent.
• Excellent oral and written communication skills, with the ability to communicate clearly and diplomatically. Demonstrated ability to review or draft documents based on knowledge of important concepts within own discipline and past precedent.
• Strong interpersonal skills and the ability to interact and build relationships knowledgeably, professionally, and tactfully with external contacts and internal stakeholders at all levels of the institution, including senior management.
• A collaborative team player who contributes positively to the team environment is essential for success.
• Demonstrated ability to take initiative, manage priorities, and meet deadlines.
• Familiarity with privacy, human rights, employment and labour legislation is an asset.