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Acquisition-Business Development Manager, West- Cleaning Industry

Kelowna, BC
Senior Level
full_time

Top Benefits

Health insurance
Dental insurance
Vision insurance

About the role

About Us

We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.

Job Summary

This role is responsible for developing long term relationships with our clients, selling our services and products, negotiating contracts, closing deals and transitioning the client to the Key Account Management team. This role will collaborate with the National Key Account Managers, our sales operations and marketing functions to realize sales goals. Travel is required throughout Western Canada and to head office. In addition, this role will participate in customer focused events such as trade shows, customer or company sponsored events, and develop and promote customer appreciation events.

Duties and Responsibilities

  • Identify, contact, and qualify potential customers to sell United services and products within the assigned region or territory and according to annual sales plans and goals.
  • Manage leads and opportunities funnel within Salesforce and meet monthly and quarterly targets.
  • Collaborate with National Key Account Managers, Sales operations, and Pricing teams to deliver quotes and bids within margin threshold targets.
  • Responsible for increasing United brand presence within specified regions or territories assigned through sales and marketing activities (e.g., Trade shows, webinars, sponsored events).
  • Actively participate in sales team meetings, one to ones, marketing meetings and report progress, analyze accounts and provide recommendations to improve sales activities.
  • Responsible for participating within the prescribed sales processes and updating and maintaining all customer data and sales activity progress within Salesforce (CRM).
  • Actively receive, respond, and manage customer concerns and requests within United service standards.
  • Collaborate with the sales team to participate and create annual sales plans.
  • Responsible for compliance with all United processes, systems, and health and safety compliances.

Job Requirements and Expectation

  • Available to address customer needs and concerns in a timely manner.
  • Must have experience in the services industry (Janitorial Preferred)
  • Willing to travel frequently within the designated territory or outside the province as may be required from time to time.
  • Ability to deal with high level of stress and solve problems as they arise.
  • Ability to work outside office hours if required by the customer
  • Available to address concerns in a 24/7 environment.

Key Competencies

  • Proven work experience as a Business Developer and managing sales portfolios.
  • Experience in meeting sales targets and developing new customer relationships.
  • Demonstrable experience in following a sales process, negotiating and meeting customer requirements.
  • In-depth understanding of sales performance metrics.
  • Hands on experience with CRM software and MS Suite.
  • Excellent analytical and organizational skills.
  • Excellent communication and presentation skills both verbally and written.

Education/Experience

  • Post-secondary degree in Sales or Business Administration or related field.
  • Minimum of 5 years’ experience in the sales field.

About United Services Group

Consumer Services
51-200

United is a national industry leader known for its high quality standards. Since 1977, we continue to deliver services that are high in quality, innovative, professional, and that ultimately ensure maximum value to our clients. United offers the following services in support of facility maintenance:

• Janitorial/Cleaning • Sanitizing, Disinfecting, and Decontamination • Day Porters • Landscaping and Turf • Snow Removal and Ice Control • Parking and Grounds Maintenance • Ad-hoc Services

With strong, long-term senior leadership, we provide consistent services nationwide and have over 5,000 team members. We are the choice of many single and multi-location partners seeking a stable, proactive janitorial and ancillary service provider.

As a United Client, you have the advantage of obtaining multiple services under one contract with a single point of contact. We provide a combination of services on a local, regional or national basis.

We are committed to utilizing our resources and expertise to meet the ever-changing demands and objectives of our business partners. Our substantial base of long-term clients demonstrates the importance that we place on developing long-standing and enduring relationships.

United is a proud family company with strong business ethics and principles. We strongly believe in being honest and transparent with our clients, gaining their trust in every thing that we do. We're dedicated to maintaining our reputation and keeping our clients happy.