About the role
Fairway Ford is a Family owned, family-oriented company that serves a wide area of customers throughout the Southeast and surrounding area. We are looking to expand our team! We are currently looking for a Service Advisor.
Responsibilities:
Obtain customer and vehicle information, review vehicle repair history and verify any needs
Clearly report all vehicle symptoms as described by the customer, using detailed descriptions
Determine required maintenance to ensure the safety of customer’s vehicles
Promote the sales of labor, parts, and accessories.
Answering/making phone calls, booking in customers, creating work orders
Ensure that the standards for customer service are always upheld
Qualifications:
Directly related experience is required
Excellent customer service skills with the ability to interact and provide effective service to all customers, both internal and retail.
Able to work in a fast-paced environment as part of a team
Excellent verbal and written communication skills.
Excellent organizational and time management skills.
We offer competitive wages and benefits package
Requests for reasonable accommodation will be accepted during the hiring process.
We thank all applicants who apply but only those selected for an interview will be contacted
About Fairway Ford
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs!
We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including the C-MAX Hybrid, Fusion Hybrid, C-MAX Energi, Fusion Energi and Focus Electric. We also have many used and certified pre-owned vehicles to meet every budget.
Owners appreciate working with the factory-trained, certified expert technicians in our friendly, fast and reliable full service garage for all of their maintenance and repair needs, including oil changes, tire rotations, new and replacement tire sales (we offer 13 major tire brands including Goodyear, Continental Tire and Michelin), brake service, batteries, tune ups, radiator, engine and electrical repairs and of course, any warranty work you may need.
About the role
Fairway Ford is a Family owned, family-oriented company that serves a wide area of customers throughout the Southeast and surrounding area. We are looking to expand our team! We are currently looking for a Service Advisor.
Responsibilities:
Obtain customer and vehicle information, review vehicle repair history and verify any needs
Clearly report all vehicle symptoms as described by the customer, using detailed descriptions
Determine required maintenance to ensure the safety of customer’s vehicles
Promote the sales of labor, parts, and accessories.
Answering/making phone calls, booking in customers, creating work orders
Ensure that the standards for customer service are always upheld
Qualifications:
Directly related experience is required
Excellent customer service skills with the ability to interact and provide effective service to all customers, both internal and retail.
Able to work in a fast-paced environment as part of a team
Excellent verbal and written communication skills.
Excellent organizational and time management skills.
We offer competitive wages and benefits package
Requests for reasonable accommodation will be accepted during the hiring process.
We thank all applicants who apply but only those selected for an interview will be contacted
About Fairway Ford
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs!
We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including the C-MAX Hybrid, Fusion Hybrid, C-MAX Energi, Fusion Energi and Focus Electric. We also have many used and certified pre-owned vehicles to meet every budget.
Owners appreciate working with the factory-trained, certified expert technicians in our friendly, fast and reliable full service garage for all of their maintenance and repair needs, including oil changes, tire rotations, new and replacement tire sales (we offer 13 major tire brands including Goodyear, Continental Tire and Michelin), brake service, batteries, tune ups, radiator, engine and electrical repairs and of course, any warranty work you may need.