Education: Secondary (high) school graduation certificate. Tasks: Answer inquiries and provide information to customers. Perform general office duties. Receive and log complaints. Answer clients' inquiries and provide information. Work conditions and physical capabilities: Attention to detail. Work under pressure. Bending, crouching, kneeling. Walking. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 7 months to less than 1 year. Employment terms options: Day. Health benefits: Dental plan. Disability benefits. Health care plan. Financial benefits: Life insurance. Pension plan. Registered Retirement Savings Plan (RRSP). Long term benefits: Long-term care insurance. Other benefits: Travel insurance.