Vacation Home Attendant
About the role
Under general supervision the Vacation Hom Attendant is responsible for cleaning the suite interior and immediate areas to include patio, balcony and/or deck of the assigned suite in accordance with company policies and procedures, provincial, federal, and local authority guidelines ensuring a clean, sanitary and inviting suite for the guest.
- Demonstrates commitment and dedication to our Spirit of Service culture and Hilton Values.
- Sweeps, scrubs, mops and polishes floors.
- Vacuums carpets, rugs and draperies.
- Inspects and turns mattresses regularly.
- Handles all dirty laundry, and replaces all dirty linens with clean items.
- Dusts and polishes furniture and fittings.
- Cleans ovens, fridges and all appliances.
- Empties and cleans trash containers, and disposes of trash in a sanitary manner.
- Cleans toilets, basins, mirrors, tubs and showers.
- Wipes down glass surfaces, and washes all windows.
- Makes up beds and change linens.
- Distributes linen, towels and room supplies using wheeled carts or by hand, and restocks room supplies.
- Realigns furniture and amenities according to prescribed layout.
- Delivers any requested housekeeping items.
- Follows all company safety and security procedures.
- Provide assistance to other team members, including responding to housekeeping problems, as needed or requested.
- Provide assistance to members, owners, and guest to address questions, requests, or concerns; escalates concerns to management as needed.
- Immediately secure any lost & found items and turns them in to Security and/or management.
- Report any maintenance deficiencies or safety hazards, or damage to the property.
- Ensure confidentiality and security of all suites.
- Ensures carts and linen/amenity supply closets are well maintained, clean, organized, and stocked according to departmental guidelines.
- Completes all required Company trainings and compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Performs other related duties as assigned.
Compensation: $23.00 per hour. Eligible employees may receive a quarterly bonus if the property achieves established performance measures.
- High School Diploma or equivalent.
- A minimum of six (6) months of experience in the Housekeeping field preferred.
About Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
Vacation Home Attendant
About the role
Under general supervision the Vacation Hom Attendant is responsible for cleaning the suite interior and immediate areas to include patio, balcony and/or deck of the assigned suite in accordance with company policies and procedures, provincial, federal, and local authority guidelines ensuring a clean, sanitary and inviting suite for the guest.
- Demonstrates commitment and dedication to our Spirit of Service culture and Hilton Values.
- Sweeps, scrubs, mops and polishes floors.
- Vacuums carpets, rugs and draperies.
- Inspects and turns mattresses regularly.
- Handles all dirty laundry, and replaces all dirty linens with clean items.
- Dusts and polishes furniture and fittings.
- Cleans ovens, fridges and all appliances.
- Empties and cleans trash containers, and disposes of trash in a sanitary manner.
- Cleans toilets, basins, mirrors, tubs and showers.
- Wipes down glass surfaces, and washes all windows.
- Makes up beds and change linens.
- Distributes linen, towels and room supplies using wheeled carts or by hand, and restocks room supplies.
- Realigns furniture and amenities according to prescribed layout.
- Delivers any requested housekeeping items.
- Follows all company safety and security procedures.
- Provide assistance to other team members, including responding to housekeeping problems, as needed or requested.
- Provide assistance to members, owners, and guest to address questions, requests, or concerns; escalates concerns to management as needed.
- Immediately secure any lost & found items and turns them in to Security and/or management.
- Report any maintenance deficiencies or safety hazards, or damage to the property.
- Ensure confidentiality and security of all suites.
- Ensures carts and linen/amenity supply closets are well maintained, clean, organized, and stocked according to departmental guidelines.
- Completes all required Company trainings and compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Performs other related duties as assigned.
Compensation: $23.00 per hour. Eligible employees may receive a quarterly bonus if the property achieves established performance measures.
- High School Diploma or equivalent.
- A minimum of six (6) months of experience in the Housekeeping field preferred.
About Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.