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Court Clerk / Cashier

Kingston, ON
Mid Level
full_time

About the role

Opening Statement

We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah- nish-in-ah-beg), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen·dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land.

Kingston is a smart, livable city in the heart of eastern Ontario. Its stable and diversified economy includes global corporations, innovative start-ups and all levels of government. Kingstonians enjoy a high quality of life with access to world-class education and research institutions, advanced healthcare facilities, affordable living and vibrant entertainment and tourism activities.

We take our core values of Trust, Respect, Integrity and Pride seriously and apply these standards to everything we do. We foster a working environment that reflects our community’s diversity and respects people’s dignity, ideas and beliefs. The City of Kingston views diversity as its strength and encourages people from all backgrounds, including but not limited to women, racialized groups, Indigenous peoples, Persons with Disabilities and persons who identify as members *2SLGBTQ+ communities, to apply.

Position Summary

The Court Clerk / Cashier provides excellent customer service to Provincial Offences Administration (POA) clients and stakeholders including enforcement agencies, lawyers, prosecutors, and judiciary. The Court Clerk / Cashier acts as a courtroom clerk to prepare dockets, set up courtroom, read charges, record the defendant’s plea, amend information when necessary and endorse court documents with pertinent information.

KEY DUTIES & RESPONSIBILITIES

Provide reception and customer service, answer phone, respond to inquiries in person, email and mail.

Receive and process payments for fines at public counter, on-line, by mail and telephone.

Complete daily cash reconciliation process, adhere to banking, bookkeeping and accounting procedures as established by provincial and municipal audit standards.

Receive documents, verify control lists, data entry into Integrated Court Offences Network (ICON) and CAMS databases; open, sort and distribute mail.

Maintain courtroom decorum as Clerk of the Court, record proceedings using recording equipment, operate a/v system for remote attendances at court; enter dispositions on ICON and CAMS, administer oaths to witnesses and interpreters, prepare and issue orders of the court, including probation orders, sentencing information, storage, recording and management of courtroom exhibits.

Review files, records and other documents to obtain information to respond to requests; print applications for re-openings and appeals; schedule court appearances (trials and attendance hearings).

Liaise with enforcement agencies, prosecutors and defendants.

Accept responsibility for efficient process of charges and monies and provide efficient and effective customer service in a high-volume court office.

Perform other duties as necessary when required and as assigned.

Qualifications, Competencies

One (1) year certificate in office administration or equivalent

One (1) year experience in an office setting with a complex, fast paced work environment, preferably in an environment governed by legislation, regulations and policies

Courtroom clerk experience an asset

French language skills are an asset

Skills, Abilities, Work Demands

Demonstrated knowledge of processing payments, balancing, reconciling daily cash receipts.

Excellent typing and data entry skills with a high degree of accuracy; knowledge of Microsoft Office; knowledge of ICON, CAMS and court recording equipment systems preferable.

Excellent public speaking, listening and problem-solving skills.

Knowledge of administrative and clerical procedures such as managing files and records, legal office procedures and terminology; knowledge of provincial offences laws and court procedures; ability to apply pertinent procedures, rules, statutes and regulations for court administration.

Strong customer service skills with the ability to deal appropriately with contentious situations and to exercise discretion, judgment, diplomacy and confidentiality in dealing with the public, other staff and all stakeholders.

Strong organization and time management skills with the ability to work independently and in a team environment.

Must obtain and maintain a satisfactory criminal record check.

Closing Statement

Please inform us of any accommodations we need to make to ensure a barrier-free recruitment experience. Accommodations are available in accordance with the Ontario Human Rights Code (OHRC)and Accessibility for Ontarians with Disabilities Act (AODA) at any stage in the recruitment process. We’re happy to provide more information if you email us at HRCity@cityofkingston.ca.

Please apply to Career Opportunities at: www.cityofkingston.ca/Careers
Your resumé must demonstrate how you meet position requirements. Please upload to your profile any educational Degrees, Diplomas and/or Certificates that are relevant and required for the position. We thank all who apply, however, only those selected for further consideration will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

About City of Kingston

Government Administration
1001-5000

Kingston's vision of being a smart, livable 21st century city is fast becoming reality. History and innovation thrive in our dynamic city located along the beautiful shores of Lake Ontario, an easy drive from Toronto, Ottawa and Montreal, in the heart of eastern Ontario. With a stable and diversified economy that includes global corporations, innovative startups and all levels of government, Kingston's high quality of life offers access to world-class education and research institutions, advanced healthcare facilities, affordable living and vibrant entertainment and tourism activities.

To reach the City of Kingston, submit a request about municipal programs and services at contactus@cityofkingston.ca . City staff will aim to respond within two business days. If your inquiry is time-sensitive, please call 613-546-0000 Monday to Friday, 8 a.m. to 5 p.m.

Accessible Information: If you require information in an alternate format, call 613-546-0000. We will work with you to understand your specific needs and provide information within a reasonable timeframe.