Top Benefits
About the role
Vicimus/PAG Direct is looking for an Outbound Telemarketer (Private Sales) to join our growing team!
The Outbound Telemarketer (Private Sales), which is part of the Business Development team, plays a critical role in growing the business within our organization. We are looking for enthusiastic, driven, and passionate individuals to join a fast-paced, high performing team to join our growing team!
Come join our team of automotive specialists!
Perks:
- Competitive wage; Compensation based on productivity
- Work from home opportunity (fully remote position)
- Personal career growth opportunities within the organization
- Proactive and knowledgeable management
- Generous employee discounts
Job Responsibilities:
- Managing outbound communication– Contact consumers on behalf of our clients with providing details with regards to campaigns and marketing initiatives though phone, email or SMS providing the highest degree of customer service.
- Coordination of appointments– Scheduling of consumer appointments to fit both the needs of the clients as well as the needs of the organization. Appointments will be coordinated for our group of dealerships clients within the automotive industry.
- Customer satisfaction- Monitoring customer satisfaction and develop rapport with the consumer with the utmost level of customer experience and professionalism.
- **Data Management –**Accurately review and enter all customers’ appointments, inquiries and/or concerns into a system.
- Performance – Expectation of 120+ outbound calls per day with excellent verbal communication skills. Performs other duties as assigned or required by the leadership team.
Experience - Must Have:
- 1-2 Years customer service/sales experience required
- Experience in a call centre environment
- Post-secondary Education
- Strong computer literacy skills
- Strong organizational skills
- Must be a self-starter and have the ability to multitask
- Automotive service background (preferred but not essential)
- Preferred CRM database experience
- Self-driven, likeable, and adaptable to change
- Ability to work in a fast-paced environment
- Ability to work independently and be a team player
- Have a positive attitude!
- Languages: Fluent English
Work Schedule:
- Monday to Friday: 11:00am to 7:00pm EST
- Saturday (preferred): 10:00am to 6:00pm EST
Upon request, PAG Direct will provide reasonable accommodation for persons with disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.
If the above meets your qualifications and interests, please send your resume and a cover letter in confidence. We thank all interested candidates, however, only those being considered will be contacted.
About PAG Direct
We are excited to announce that Phaeton Automotive Group is now - PAG Direct.
As a natural evolution of the Phaeton brand, PAG Direct speaks to our promise. That is to be an innovation leader in the automotive retail industry, continuously redefining the digital and in-store experience for Canadians seeking to purchase and service the highest quality vehicles, and do it on their own terms.
PAG Direct is comprised of 5 dealerships and a state-of-the-art collision centre located in London, Ontario and the Greater Toronto Area. As a premier vehicle dealer group, we carry all the latest gas, hybrid and EV models from Hyundai, Toyota and Lexus. Our friendly, customer-focused Sales teams can help you find the right new or pre-owned vehicle to fit your lifestyle, assist with attractive financing and lease options, and help you choose the right products to protect your investment. After you drive away, you can rest assured that our factory-trained technicians are here to handle the regular maintenance of your vehicle with the greatest level of care and professionalism. And our highly knowledgeable Parts teams can recommend both OEM and aftermarket accessories to make your vehicle your own.
PAG Direct understands that each of our guests has different needs. That’s why we offer online purchase options. Right from our dealer websites, you can select the make, model and trim of vehicle you would like to purchase, choose products to protect your purchase, and complete an application to lease or finance - all from the comfort of your home. You can also send in details for a no-obligation evaluation of your trade-in, right from your driveway! In our Service departments, booking an appointment has never been easier. Use our online booking tool and get a confirmation right to your mobile device or find all our contact information if you prefer to speak with one of our friendly team members.
PAG Direct is automotive – your way.
Top Benefits
About the role
Vicimus/PAG Direct is looking for an Outbound Telemarketer (Private Sales) to join our growing team!
The Outbound Telemarketer (Private Sales), which is part of the Business Development team, plays a critical role in growing the business within our organization. We are looking for enthusiastic, driven, and passionate individuals to join a fast-paced, high performing team to join our growing team!
Come join our team of automotive specialists!
Perks:
- Competitive wage; Compensation based on productivity
- Work from home opportunity (fully remote position)
- Personal career growth opportunities within the organization
- Proactive and knowledgeable management
- Generous employee discounts
Job Responsibilities:
- Managing outbound communication– Contact consumers on behalf of our clients with providing details with regards to campaigns and marketing initiatives though phone, email or SMS providing the highest degree of customer service.
- Coordination of appointments– Scheduling of consumer appointments to fit both the needs of the clients as well as the needs of the organization. Appointments will be coordinated for our group of dealerships clients within the automotive industry.
- Customer satisfaction- Monitoring customer satisfaction and develop rapport with the consumer with the utmost level of customer experience and professionalism.
- **Data Management –**Accurately review and enter all customers’ appointments, inquiries and/or concerns into a system.
- Performance – Expectation of 120+ outbound calls per day with excellent verbal communication skills. Performs other duties as assigned or required by the leadership team.
Experience - Must Have:
- 1-2 Years customer service/sales experience required
- Experience in a call centre environment
- Post-secondary Education
- Strong computer literacy skills
- Strong organizational skills
- Must be a self-starter and have the ability to multitask
- Automotive service background (preferred but not essential)
- Preferred CRM database experience
- Self-driven, likeable, and adaptable to change
- Ability to work in a fast-paced environment
- Ability to work independently and be a team player
- Have a positive attitude!
- Languages: Fluent English
Work Schedule:
- Monday to Friday: 11:00am to 7:00pm EST
- Saturday (preferred): 10:00am to 6:00pm EST
Upon request, PAG Direct will provide reasonable accommodation for persons with disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.
If the above meets your qualifications and interests, please send your resume and a cover letter in confidence. We thank all interested candidates, however, only those being considered will be contacted.
About PAG Direct
We are excited to announce that Phaeton Automotive Group is now - PAG Direct.
As a natural evolution of the Phaeton brand, PAG Direct speaks to our promise. That is to be an innovation leader in the automotive retail industry, continuously redefining the digital and in-store experience for Canadians seeking to purchase and service the highest quality vehicles, and do it on their own terms.
PAG Direct is comprised of 5 dealerships and a state-of-the-art collision centre located in London, Ontario and the Greater Toronto Area. As a premier vehicle dealer group, we carry all the latest gas, hybrid and EV models from Hyundai, Toyota and Lexus. Our friendly, customer-focused Sales teams can help you find the right new or pre-owned vehicle to fit your lifestyle, assist with attractive financing and lease options, and help you choose the right products to protect your investment. After you drive away, you can rest assured that our factory-trained technicians are here to handle the regular maintenance of your vehicle with the greatest level of care and professionalism. And our highly knowledgeable Parts teams can recommend both OEM and aftermarket accessories to make your vehicle your own.
PAG Direct understands that each of our guests has different needs. That’s why we offer online purchase options. Right from our dealer websites, you can select the make, model and trim of vehicle you would like to purchase, choose products to protect your purchase, and complete an application to lease or finance - all from the comfort of your home. You can also send in details for a no-obligation evaluation of your trade-in, right from your driveway! In our Service departments, booking an appointment has never been easier. Use our online booking tool and get a confirmation right to your mobile device or find all our contact information if you prefer to speak with one of our friendly team members.
PAG Direct is automotive – your way.