About the role
JOB PURPOSE
The National Sales Trainer plays a key role in supporting Canadian key accounts and creating and delivering high-impact training across Canada. This role is responsible for designing and delivering engaging product and sales training that reinforces Mevotech’s brand, showcases our product quality and innovation, and identifies opportunities to grow customer engagement and sales.
In addition to facilitating training, the Sales Trainer provides technical support and guidance to customers and service technicians, helping troubleshoot complex repairs and parts issues.
This role stays current with evolving industry standards and technologies, contributes to business growth, and strengthens customer relationships. The ideal candidate brings a blend of technical knowledge, training expertise, and market insight to elevate customer experience and drive brand loyalty.
KEY DUTIES AND RESPONSIBILITIES
-
Develop and deliver engaging training programs for clients and employees using multimedia tools, live demonstrations, and workshop activities to ensure effective learning.
-
Create and maintain comprehensive training materials, manuals and presentation decks.
-
Serve as a technical resource for customers and service technicians, offering advice on complex repairs or system failures and resolving issues promptly.
-
Identify indirect sales opportunities during customer interactions and work to convert into successful sales.
-
Collaborate with sales and support teams to streamline processes and improve customer satisfaction.
-
Stay current with automotive advancements, diagnostic tools, new vehicle technologies, and repair procedures.
-
Build and enhance relationships with customer accounts and their staff.
-
Schedule and plan customer visits, prioritizing service based on the level of need and urgency
-
Collect market intelligence, identify growth opportunities and share with the Engineering team
-
Improve transparency within the business on product related issues
-
Maintain the highest level of professional conduct, integrity and credibility
QUALIFICATIONS, SKILLS, AND EDUCATIONAL REQUIREMENTS
-
Post-Secondary Education (preferred)
-
10+ years of previous industry experience working in automotive aftermarket, heavy duty equipment, or OEM
-
Proven experience as a technical trainer within the automotive industry
-
Previous experience in providing technical support to customers/customer service
-
Previous experience as an automotive technician or installer (a strong asset)
-
Ability to build strong business partnerships both outside, and within the organization
-
Excellent interpersonal, communication and presentation skills
-
Exceptional customer service skills
-
Valid Driver’s license and ability to travel 70% of the time
PHYSICAL DEMANDS AND WORKING CONDITIONS
- Approximately 70% travel required across Canada.
aBvr2h1afs
About Mevotech LP
Mevotech is a trusted North American leader in the engineering and design of driveline, steering and suspension aftermarket auto parts. Since 1982, we have been revolutionizing the technician experience through design best practices, superior materials and rigorous quality control standards. Fueled by innovation, our brands feature engineering improvements for maximum durability and performance, as well as time and labor saving enhancements that drive bay efficiencies and increase shop revenues. Our employees are our foundation; it is their spirit and dedication that foster the Mevotech way. We are proud to be one of Canada's Best Managed Companies in 2023
Our Values:
- Customer Centric - Demonstrate a customer centric approach towards internal and external customer interaction. Seek ways to improve and enhance customer service levels. Consistently deliver high quality work and service despite pressing deadlines.
- Passion - Be passionate, energetic and committed. Push yourself to stretch beyond our commitments to exceed expectations. Pursue excellence in everything we do and empower others to do the same.
- Collaboration - Treat all individuals fairly and with respect; Work collaboratively with others to achieve higher results. Openly and willingly share information with others.
- Innovation - Constantly strive to redefine the standard of excellence. Be open to ideas and share ideas that challenge the conventional views and drive innovation.
- Communication - Communicate in an open, candid and consistent manner. Listen and expresses ideas and opinions openly. Keeps individuals informed about issues that may affect them. Use diplomacy and tact in communicating with others.
- Diversity and Inclusion - Celebrate infinite differences. Make conscious and deliberate steps towards setting goals and strategies which identify and target the internal gaps. Engage in different points of view.
To learn more about Mevotech, watch our overview video at mevotech.com.
About the role
JOB PURPOSE
The National Sales Trainer plays a key role in supporting Canadian key accounts and creating and delivering high-impact training across Canada. This role is responsible for designing and delivering engaging product and sales training that reinforces Mevotech’s brand, showcases our product quality and innovation, and identifies opportunities to grow customer engagement and sales.
In addition to facilitating training, the Sales Trainer provides technical support and guidance to customers and service technicians, helping troubleshoot complex repairs and parts issues.
This role stays current with evolving industry standards and technologies, contributes to business growth, and strengthens customer relationships. The ideal candidate brings a blend of technical knowledge, training expertise, and market insight to elevate customer experience and drive brand loyalty.
KEY DUTIES AND RESPONSIBILITIES
-
Develop and deliver engaging training programs for clients and employees using multimedia tools, live demonstrations, and workshop activities to ensure effective learning.
-
Create and maintain comprehensive training materials, manuals and presentation decks.
-
Serve as a technical resource for customers and service technicians, offering advice on complex repairs or system failures and resolving issues promptly.
-
Identify indirect sales opportunities during customer interactions and work to convert into successful sales.
-
Collaborate with sales and support teams to streamline processes and improve customer satisfaction.
-
Stay current with automotive advancements, diagnostic tools, new vehicle technologies, and repair procedures.
-
Build and enhance relationships with customer accounts and their staff.
-
Schedule and plan customer visits, prioritizing service based on the level of need and urgency
-
Collect market intelligence, identify growth opportunities and share with the Engineering team
-
Improve transparency within the business on product related issues
-
Maintain the highest level of professional conduct, integrity and credibility
QUALIFICATIONS, SKILLS, AND EDUCATIONAL REQUIREMENTS
-
Post-Secondary Education (preferred)
-
10+ years of previous industry experience working in automotive aftermarket, heavy duty equipment, or OEM
-
Proven experience as a technical trainer within the automotive industry
-
Previous experience in providing technical support to customers/customer service
-
Previous experience as an automotive technician or installer (a strong asset)
-
Ability to build strong business partnerships both outside, and within the organization
-
Excellent interpersonal, communication and presentation skills
-
Exceptional customer service skills
-
Valid Driver’s license and ability to travel 70% of the time
PHYSICAL DEMANDS AND WORKING CONDITIONS
- Approximately 70% travel required across Canada.
aBvr2h1afs
About Mevotech LP
Mevotech is a trusted North American leader in the engineering and design of driveline, steering and suspension aftermarket auto parts. Since 1982, we have been revolutionizing the technician experience through design best practices, superior materials and rigorous quality control standards. Fueled by innovation, our brands feature engineering improvements for maximum durability and performance, as well as time and labor saving enhancements that drive bay efficiencies and increase shop revenues. Our employees are our foundation; it is their spirit and dedication that foster the Mevotech way. We are proud to be one of Canada's Best Managed Companies in 2023
Our Values:
- Customer Centric - Demonstrate a customer centric approach towards internal and external customer interaction. Seek ways to improve and enhance customer service levels. Consistently deliver high quality work and service despite pressing deadlines.
- Passion - Be passionate, energetic and committed. Push yourself to stretch beyond our commitments to exceed expectations. Pursue excellence in everything we do and empower others to do the same.
- Collaboration - Treat all individuals fairly and with respect; Work collaboratively with others to achieve higher results. Openly and willingly share information with others.
- Innovation - Constantly strive to redefine the standard of excellence. Be open to ideas and share ideas that challenge the conventional views and drive innovation.
- Communication - Communicate in an open, candid and consistent manner. Listen and expresses ideas and opinions openly. Keeps individuals informed about issues that may affect them. Use diplomacy and tact in communicating with others.
- Diversity and Inclusion - Celebrate infinite differences. Make conscious and deliberate steps towards setting goals and strategies which identify and target the internal gaps. Engage in different points of view.
To learn more about Mevotech, watch our overview video at mevotech.com.