Manager, Payroll - Permanent Full-Time (1.0)
About the role
If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received.
Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land.
Join the team behind the people who care for kids At CHEO, every role contributes to something bigger. Behind every clinician, researcher, and support professional is a team ensuring they are supported accurately, fairly, and consistently — and payroll is a critical part of that experience. CHEO is seeking a collaborative and highly skilled Manager, Payroll to lead payroll operations across CHEO, CHEO Research Institute and Roger Neilson Children’s Hospice. This is an opportunity for an experienced payroll leader to step into a complex, fast-paced healthcare environment where precision, service, compliance, and partnership matter every day. Reporting to the Deputy Chief Financial Officer, the Manager, Payroll provides strategic and operational leadership for payroll services supporting both unionized and non-unionized employees. The successful candidate will lead a dedicated payroll team while ensuring accurate and timely payroll processing, legislative compliance, collective agreement interpretation, strong internal controls, and exceptional service delivery.
This role is ideal for someone who thrives in complexity, enjoys solving problems, and brings both technical expertise and people leadership to their work. You will play a key role in supporting organizational operations, maintaining financial integrity, and continuously improving payroll processes and systems in a highly collaborative environment. As Manager, Payroll, you will lead and mentor the payroll team, fostering a culture grounded in accountability, collaboration, confidentiality, continuous improvement, and customer service excellence. You will serve as a senior escalation point for complex payroll matters and support leaders and employees through issues requiring expert interpretation and guidance. You will oversee compliance with all payroll-related legislation and reporting requirements, including obligations associated with the Canada Revenue Agency, Ministry of Finance, Service Canada, Workplace Safety and Insurance Board, and the Healthcare of Ontario Pension Plan. The role also leads year-end payroll activities including T4 and related reconciliations, statutory filings, audit support, government reporting, and payroll account reconciliations.
The Manager, Payroll also plays a central role in systems configuration and process improvement initiatives. Working closely with partners across Talent Services, Labour Relations, Time Tracking, Information Services, and Finance, you will help implement enhancements within UKG and Workday while ensuring payroll practices remain aligned with collective agreements, organizational policies, and legislative requirements. Success in this role requires a strong understanding of payroll administration within a complex unionized environment, exceptional attention to detail, strong analytical capability, and the ability to build trusted partnerships across the organization. You are someone who can balance operational excellence with a thoughtful, service-oriented leadership approach.
What you bring You are an experienced payroll professional with 5 years of experience, who combines technical expertise with a collaborative and people-focused approach. You hold a College Diploma in Accounting, Finance or a related field, as well as an active Payroll Compliance Professional (PCP) designation with the National Payroll Institute. You thrive in complex environments, are highly organized, and can balance multiple priorities while maintaining a high standard of accuracy and service. You are an experienced people leader with demonstrated success leading payroll operations in a complex environment, ideally within healthcare or another large, unionized setting. You bring deep knowledge of payroll legislation, pension administration, statutory remittances, and collective agreement interpretation, along with experience managing payroll systems, audits, reconciliations, and year-end processes.
You are known for your integrity, sound judgment, and ability to navigate sensitive and confidential matters with professionalism. You are collaborative, solutions-focused, and comfortable working across multiple teams and priorities in a dynamic environment. Experience with UKG, Workday, and healthcare payroll practices is considered a strong asset.
Why join CHEO At CHEO, you will join a purpose-driven organization committed to providing exceptional care for children and youth while fostering an inclusive, collaborative, and supportive workplace culture. You’ll work alongside passionate teams who are dedicated not only to operational excellence, but also to making a meaningful difference for patients, families, and one another. If you are looking for an opportunity to lead impactful work in an organization that values compassion, accountability, innovation, and partnership, we would love to hear from you.
Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested. Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.
Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act. CHEO is committed to providing a safe environment for staff, patients, and visitors. Consistent with that commitment, all applicants must be fully vaccinated against COVID-19 to be considered for any staff or volunteer opportunities. Applicants are also strongly encouraged to receive their COVID-19 booster shots when eligible to protect against the spread of COVID-19. Upon hiring, presentation of government issued documentation confirming full vaccination must be provided, or presentation of supporting documentation of a valid medical contraindication or other reasonable consideration pursuant to the Ontario Human Rights Code.
Not the right fit? Search for Manager, Payroll jobs in Ottawa, Ontario, Canada
About CHEO
Dedicated to helping children and youth live their best lives, CHEO is a global leader in pediatric health care and research. Based in Ottawa, CHEO includes a hospital, children’s treatment centre, school and research institute, with satellite services located throughout Eastern Ontario. CHEO provides excellence in complex pediatric care, research and education. We are committed to partnering with families and the community to provide exceptional care — where, when and how it’s needed. CHEO is a founding member of Kids Health Alliance, a network of partners working to create a high quality, standardized and coordinated approach to pediatric health care that is centred around children, youth and their families. Every year, CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.
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Manager, Payroll - Permanent Full-Time (1.0)
About the role
If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received.
Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land.
Join the team behind the people who care for kids At CHEO, every role contributes to something bigger. Behind every clinician, researcher, and support professional is a team ensuring they are supported accurately, fairly, and consistently — and payroll is a critical part of that experience. CHEO is seeking a collaborative and highly skilled Manager, Payroll to lead payroll operations across CHEO, CHEO Research Institute and Roger Neilson Children’s Hospice. This is an opportunity for an experienced payroll leader to step into a complex, fast-paced healthcare environment where precision, service, compliance, and partnership matter every day. Reporting to the Deputy Chief Financial Officer, the Manager, Payroll provides strategic and operational leadership for payroll services supporting both unionized and non-unionized employees. The successful candidate will lead a dedicated payroll team while ensuring accurate and timely payroll processing, legislative compliance, collective agreement interpretation, strong internal controls, and exceptional service delivery.
This role is ideal for someone who thrives in complexity, enjoys solving problems, and brings both technical expertise and people leadership to their work. You will play a key role in supporting organizational operations, maintaining financial integrity, and continuously improving payroll processes and systems in a highly collaborative environment. As Manager, Payroll, you will lead and mentor the payroll team, fostering a culture grounded in accountability, collaboration, confidentiality, continuous improvement, and customer service excellence. You will serve as a senior escalation point for complex payroll matters and support leaders and employees through issues requiring expert interpretation and guidance. You will oversee compliance with all payroll-related legislation and reporting requirements, including obligations associated with the Canada Revenue Agency, Ministry of Finance, Service Canada, Workplace Safety and Insurance Board, and the Healthcare of Ontario Pension Plan. The role also leads year-end payroll activities including T4 and related reconciliations, statutory filings, audit support, government reporting, and payroll account reconciliations.
The Manager, Payroll also plays a central role in systems configuration and process improvement initiatives. Working closely with partners across Talent Services, Labour Relations, Time Tracking, Information Services, and Finance, you will help implement enhancements within UKG and Workday while ensuring payroll practices remain aligned with collective agreements, organizational policies, and legislative requirements. Success in this role requires a strong understanding of payroll administration within a complex unionized environment, exceptional attention to detail, strong analytical capability, and the ability to build trusted partnerships across the organization. You are someone who can balance operational excellence with a thoughtful, service-oriented leadership approach.
What you bring You are an experienced payroll professional with 5 years of experience, who combines technical expertise with a collaborative and people-focused approach. You hold a College Diploma in Accounting, Finance or a related field, as well as an active Payroll Compliance Professional (PCP) designation with the National Payroll Institute. You thrive in complex environments, are highly organized, and can balance multiple priorities while maintaining a high standard of accuracy and service. You are an experienced people leader with demonstrated success leading payroll operations in a complex environment, ideally within healthcare or another large, unionized setting. You bring deep knowledge of payroll legislation, pension administration, statutory remittances, and collective agreement interpretation, along with experience managing payroll systems, audits, reconciliations, and year-end processes.
You are known for your integrity, sound judgment, and ability to navigate sensitive and confidential matters with professionalism. You are collaborative, solutions-focused, and comfortable working across multiple teams and priorities in a dynamic environment. Experience with UKG, Workday, and healthcare payroll practices is considered a strong asset.
Why join CHEO At CHEO, you will join a purpose-driven organization committed to providing exceptional care for children and youth while fostering an inclusive, collaborative, and supportive workplace culture. You’ll work alongside passionate teams who are dedicated not only to operational excellence, but also to making a meaningful difference for patients, families, and one another. If you are looking for an opportunity to lead impactful work in an organization that values compassion, accountability, innovation, and partnership, we would love to hear from you.
Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested. Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.
Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act. CHEO is committed to providing a safe environment for staff, patients, and visitors. Consistent with that commitment, all applicants must be fully vaccinated against COVID-19 to be considered for any staff or volunteer opportunities. Applicants are also strongly encouraged to receive their COVID-19 booster shots when eligible to protect against the spread of COVID-19. Upon hiring, presentation of government issued documentation confirming full vaccination must be provided, or presentation of supporting documentation of a valid medical contraindication or other reasonable consideration pursuant to the Ontario Human Rights Code.
Not the right fit? Search for Manager, Payroll jobs in Ottawa, Ontario, Canada
About CHEO
Dedicated to helping children and youth live their best lives, CHEO is a global leader in pediatric health care and research. Based in Ottawa, CHEO includes a hospital, children’s treatment centre, school and research institute, with satellite services located throughout Eastern Ontario. CHEO provides excellence in complex pediatric care, research and education. We are committed to partnering with families and the community to provide exceptional care — where, when and how it’s needed. CHEO is a founding member of Kids Health Alliance, a network of partners working to create a high quality, standardized and coordinated approach to pediatric health care that is centred around children, youth and their families. Every year, CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.